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Dick’s, Lowe’s, Target Execs Cite Theft’s Impact on Financial Results and Safety

Retail TouchPoints

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). Throughout his retail career, loss prevention remained a focus. It’s not just the biggest retailers who are taking a hit; small businesses are feeling the impact.

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Is the Retail Crime Wave a Tsunami or a Ripple?

Retail TouchPoints

The perception gained even more support as Lowe’s, Dick’s Sporting Goods and Target all blamed ORC for negatively affecting their financial results. billion in 2021 retail shrink could be attributed to ORC. Additionally, definitions remain vague.