Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Inside Retail

MAY 25, 2023

The rise of screens The big grocers dipped their toes with front-of-store screens and now they are set to proliferate. Stand by for screens popping up in multiple store locations within the fast-moving consumer goods (FMCG) sector. Prepare for a digitally-led re-imagining of the store experience. So what can we expect?

Visual Merchandising 130

Visual Merchandising Grocer Point of Sale Supermarket 130

Retail TouchPoints

APRIL 3, 2024

Depending on your location or target demographic, both options can be very valuable for your customers. So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

OCTOBER 31, 2023

Open, light-filled, high-visibility store environments are harder to steal from without being seen, and they also happen to be more pleasing to shop. In other cases, crime is more intense (see the viral videos of thefts at downtown drug and luxury department stores). This can reduce customer waits and frustration.

Loss Prevention 296

Loss Prevention Sporting Goods Customer Experience Store Layout 296