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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

With refreshed apps, streamlined loyalty programs and experimental presences in-store and in the metaverse, retailers have gone above and beyond to entice and retain customers. Offering locally sourced specialty foods and artisanal products helps entice new customers and size up against grocers that compete exclusively on price.

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Analysis: Luxury retail in the post-Covid landscape

Inside Retail

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. Retail the New Way. During the pandemic, omnichannel retail matured to the point where on and offline are now indivisible. This is now the new normal. WeChat and chat. The technology-enabled store.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

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What is Omni-channel Retail?

Retail Bound

Although many new product companies are finding success selling on Shopify or Amazon, online sales still only represent 20% of all retail sales, whereas offline channels like brick-and-mortar locations, catalog, TV Shopping and Reward and Incentive markets represent 80%. Retail stores is by far the largest retail market segment at $6.5