Retail TouchPoints

JULY 30, 2020

Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code technology, enabling customers to check out touch-free in all 8,200 stand-alone CVS Pharmacy locations in the U.S. The program is scheduled to roll out nationwide in Q4.

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Payment Services Location Planning Point of Sale 226

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Payment Services Point of Sale Location Shopping 245

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

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Checkout Payment Services Store Operations Customer Experience 212

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

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Retail TouchPoints

SEPTEMBER 19, 2023

With positive feedback from customers and arena executives, the new technology will now be deployed at Lumen Field, home of the Seattle Seahawks, at the new Seahawks Pro Shop Outlet for the 2023-24 NFL season. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

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Apparel Payment Services Checkout Location 253

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Payment Services Accounting Checkout Apparel 241

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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Payment Services ATS Accounting Fulfillment 75

I Vend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping.

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Shopping Point of Sale Payment Services Checkout 97

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Areas with valuable inventory, like stockrooms, should also be visible.

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Payment Services Point of Sale Loss Prevention Management 261

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment.

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Checkout Payment Services ATS Accounting 195

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Now, they have the added appeal of more hygienic shopping as well. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process.

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Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery.

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Payment Services Checkout Inventory Management Customer Experience 232

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

DECEMBER 21, 2023

When this person comes across an ad for a product that interests them — say, a backpack — getting that shopper through checkout as fast as possible is a top priority because as soon as they start moving, the sale is lost. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore.

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Checkout Payment Services Kiosk Advertising 248

Retail TouchPoints

JUNE 15, 2022

Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Social Shopping (Livestream).

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Payment Services Checkout Shrinkage Fast Fashion 258

Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time. A few additional Whole Foods Market stores as well as a number of Amazon Fresh stores will also get upgraded Dash Carts over the coming months.

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Payment Services Shopping Marketing Accounting 252

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

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Merchandise Store Checkout Supermarket Shopping 257

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

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Drop-Shipping Shipping Merchant Services Payment Services 98

Inside Retail

JANUARY 11, 2024

The transition to an omnichannel payment operations platform represents a significant positioning as a technology leader for BridgerPay, filling the untapped gap of omnichannel orchestration and payment operations that exists in the world, a pain shared by many enterprise merchants that run a multi-channel business.

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Payment Services Merchant Services Point of Sale Management 130

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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Payment Services Kiosk Checkout Fulfillment 130

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

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Checkout Store Layout Payment Services Kiosk 212

Inside Retail

JULY 18, 2023

Retailers have always been aware that their success relies on more than the product alone, and the retail store of today is no longer just a destination for in-person shopping. They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores.

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Payment Services Fashion Point of Sale Customer Experience 130

Star Miconics

FEBRUARY 2, 2024

Whether you run a retail store, restaurant, or mobile food truck, you need reliable and seamless printing technology for smooth operations. Key Benefits of SteadyLAN Reliable Connectivity: A steady network link for iPad & Android POS systems ensures continuous operations without Wi-Fi dependency.

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Payment Services Outdoor Planning Point of Sale 59

Inside Retail

JULY 26, 2021

These customer experiences can either infuse others with a desire for the same shopping euphoria or cause would-be customers to distance themselves from your brand. The secret lies in having a deep understanding of your customer journey, informed by a combination of real-time customer feedback and operational data.

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Customer Experience Planning Payment Services Kiosk 246

A1 Retail

SEPTEMBER 1, 2022

The additional service will allow JD Group customers to make charitable donations to the JD Foundation, specifically the Together We Can project, as part of their payments journey through Pennies’ charity box. Pennies is a leading fintech charity, that offers a digital charity box option that can be integrated into the point of sale.

Merchant Services 52

Merchant Services Payment Services Point of Sale Outdoor 52

I Vend

NOVEMBER 6, 2022

One thing’s for certain about the 2022 holiday shopping season – it’ll be unlike any that we’ve seen for a while. iVend Integrated System iVend helps retailers operate efficiently and save costs. Read more But on the other hand, whilst sales may be up in dollar terms, inflation will rein in increases in sales order volumes.

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Management Payment Services Point of Sale Inventory Management 98

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. This problem isn’t just a minor inconvenience.

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Payment Services Checkout Store Layout Returns 52

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed. Great for established stores.

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Merchant Services Payment Services Inventory Management Planning 98

Storis

JANUARY 22, 2024

Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. Retailers are also offering services within their spaces. They simply shop. Netflix itself is opening retail locations aligned with its latest shows. Take Amazon and Shopify.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

NOVEMBER 18, 2021

The first Starbucks Pickup with Amazon Go is located in New York City at 59th Street between Park and Lexington Avenues and offers the full Starbucks menu as well as a curated assortment of food and beverages in an integrated Amazon Go market, including fresh-prepared salads, sandwiches, bakery items and snacks.

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Checkout Location Payment Services Planning 290

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed. Great for established stores.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. And consumers can feel it.

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Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

NOVEMBER 11, 2021

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment.

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Merchant Services Payment Services Consumer Beauty and Health 298

Retail TouchPoints

DECEMBER 23, 2021

An EY study in August 2020, How Will Brands Adapt to a More Cautious Customer , found that 65% of consumers say they will be more aware of hygiene and cleanliness and 52% will look to use contactless payments to avoid touching things. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

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Payment Services Location Customer Experience Consumer 275

Star Miconics

NOVEMBER 18, 2022

Business owners want to know: will holiday shopping be different this year? How will holiday shopping be different this year? In the survey, 55 percent of US respondents say they are excited about holiday shopping, and most people have the savings to spend.” Where the Point-of-Sale Comes In.

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Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

APRIL 16, 2024

Earlier this month , the company revealed that it was removing its cashierless Just Walk Out technology from its Amazon Fresh supermarkets and would not deploy it in new locations scheduled to open later this year.

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Checkout Supermarket ATS Consumer 130

Merchant Marverk

AUGUST 10, 2020

Besides its global takeover, one of the things I admire most about Shopify POS is that it’s very upfront about disclosing every component of hardware that its point of sale system works with. Shopify POS is optimized for iPads for in-store selling and iPhones for mobile sales. I’m talking about Shopify , of course.

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Payment Services Merchant Services Finance Point of Sale 61