Retail TouchPoints

MAY 27, 2020

The closures aren’t expected to begin until summer, and the company will continue its reopening efforts during the bankruptcy process. The company closed all of its stores, though 80% of its footprint has become operational since its reopening process began on April 24.

Merchant Services 150

Merchant Services Planning Finance Store Operations 150

Retail TouchPoints

JANUARY 12, 2021

They provide the venue that connects merchants with customers and offer services and experiences that a single retailer cannot. While retailers can target and engage with customers online, it’s been a long-time struggle for merchants to convert foot traffic into intelligent data. Post-COVID: Shopping = Buying + Experience.

Shopping 272

Shopping Merchant Services Advertising Customer Experience 272

Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention 294

Loss Prevention Visual Merchandising Sporting Goods Store Operations 294

Inside Retail

DECEMBER 11, 2023

Steve Dennis, president and founder of SageBerry Consulting, a firm that provides strategic advisory services to the retail, fashion, and luxury industries, believes that the current acquisition proposal would be a poor route to go down. A strategic investor would have expertise in store operations, merchandising, labour, marketing, and more.

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

NOVEMBER 30, 2020

These shops will expand upon the more than 200 existing locations in more than 90 cities across California, Florida, Nevada, Oklahoma, Texas and Puerto Rico. The stores incorporate bilingual staff and signage and feature higher customer service levels and lower everyday prices than other CVS locations.

Merchant Services 175

Merchant Services Location Shopping Marketing 175

Retail TouchPoints

NOVEMBER 11, 2021

Reimagining and reconfiguring the physical store. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. 17 from 1:20 to 2:10 p.m. 17 from 3 to 3:30 p.m.

Merchant Services 317

Merchant Services Payment Services Consumer Beauty and Health 317

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays. Infection Control: Burden Or Benefit?

Returns 333

Returns Merchant Services Department Stores Shipping 333

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

APRIL 11, 2024

Schillace agreed, adding that WCC’s strategy for courting brands and merchants is to create a “24-hour destination” where consumers can shop, eat and play based on their distinct wants, behaviors and needs. It’s truly a space where we offer consumers something exciting — they never quite know what to expect.

Merchant Services 266

Merchant Services Clienteling Consumer Shopping 266

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

DECEMBER 14, 2020

I was just in a mass merchant store the other day and they had a display with a bunch of different types of disinfectants and hand sanitizer brands I had never heard of prior to the pandemic. Omnichannel Means One Channel, Not Two Connected Channels. Yes, they’re cooking more at home.

Shopping 305

Shopping Merchant Services Fulfillment Returns 305

Retail TouchPoints

MARCH 2, 2021

Poma advised brands to put in place a returns solution that offers consumers the same amount of control they have throughout other parts of the shopping process, adding that retailers should look at the return interaction not as the end, but as a chance to continue the relationship. “A That number was even higher in January 2021. “

Returns 305

Returns Merchant Services Drop-Shipping Consumer 305

Retail TouchPoints

MARCH 18, 2022

A logical next step is for merchants to educate themselves about the sustainability of the brands and items they sell, particularly in the apparel space. To guide these consumers — and perhaps raise the green consciousness of others — retailers should certainly publicize their own sustainability efforts.

Apparel 307

Apparel Consumer Merchant Services Jewelry 307

Retail TouchPoints

SEPTEMBER 22, 2022

In a recent interview, Farnell shared his insights and recommendations to help brands and merchants embrace the retailtainment revolution: Retail TouchPoints (RTP): How would you define retailtainment? Shinola successfully partnered with a well-known tattoo artist, Scott Campbell, for its downtown Los Angeles location.

Merchant Services 147

Merchant Services Customer Experience Shopping Visual Merchandising 147

Retail TouchPoints

OCTOBER 20, 2020

Traditionally, the physical store has been where people have gone through that shopping experience — finding what works best for them with time on their hands, walking through their favorite store, using their senses of sight and touch to figure out what’s going to work best. You should 100% be doing that right now.”.

Merchant Services 150

Merchant Services Shopping Consumer Business Communication 150

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. It’s a different approach and a different thought process.

Drop-Shipping 184

Drop-Shipping Merchant Services Fulfillment Shipping 184

Retail Next

OCTOBER 29, 2019

Retail stores are interesting and fun to run on most days, mostly because of the array of characters you get to encounter. However, every experienced merchant knows there’s no magic bullet that’ll convert each shopper into buying. A retail customer buys a product or service, pays for it, and avails it to the market.

Merchant Services 59

Merchant Services Payment Services Promotions Returns 59

Retail TouchPoints

JULY 17, 2020

Mass merchants in particular have benefited from this change: private label sales in the segment have increased by 41% over the past five years , approximately 4X higher than overall private label growth. Growing E-Commerce Could Accelerate A Shift Toward Smaller Stores. store count increased from 244,000 to 270,000.

Retail Trends 132

Retail Trends Apparel Fulfillment Merchant Services 132

Mass Relators

JANUARY 21, 2023

The seven executives — Rick Brindle, Elizabeth Chace-Marino, Ron Edenfield, Bob Obray, Art Potash, Gordon Reid, and Joe Sheridan — have exemplified food industry excellence through first-rate company leadership, community impact and customer service, according to FMI. During a period of civil unrest in the city, Potash Markets’ State St.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Scot: [18:46] Did some point I think I saw a ModCloth working to the stores where you there for that. And we wound up. [29:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52