Inside Retail
JULY 24, 2023
The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.
Retail TouchPoints
JANUARY 27, 2022
For example, the Pets area will let shoppers scan the QR code to search for dog bed options or learn about Walmart’s pet insurance service. One of the concept’s goals is to enhance omnichannel convenience through the use of QR codes, which can create opportunities for digital exploration in the brick-and-mortar space.
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Retail TouchPoints
AUGUST 11, 2020
Circle K, a division of Alimentation Couche-Tard , will retrofit the store with technology from Standard Cognition that will allow shoppers to walk in, take the items they want and walk out without having to scan anything or wait to pay. The parent company operates nearly 14,500 convenience stores worldwide.
Retail TouchPoints
FEBRUARY 21, 2024
However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses. Hydra Health is strategizing a “next iteration” format concept that includes different fully automated stores and other tech-driven spaces.
CJ Retail Solutions
JULY 7, 2023
From captivating displays to seamless store layouts, every aspect plays a crucial role in driving sales and customer satisfaction. Whether you are a small boutique or a large retail chain, these solutions can revolutionise your store’s functionality and aesthetics. Compliance with Safety Standards 6.3.
Shopper Motion
DECEMBER 28, 2022
Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store. Digital touchpoints for optimizing the in-store experience.
Retail TouchPoints
FEBRUARY 9, 2022
Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.
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