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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

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Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience

Retail TouchPoints

For example, the Pets area will let shoppers scan the QR code to search for dog bed options or learn about Walmart’s pet insurance service. One of the concept’s goals is to enhance omnichannel convenience through the use of QR codes, which can create opportunities for digital exploration in the brick-and-mortar space.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses. Hydra Health is strategizing a “next iteration” format concept that includes different fully automated stores and other tech-driven spaces.

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Retail Installation Solutions: Enhancing Store Efficiency and Visual Appeal

CJ Retail Solutions

From captivating displays to seamless store layouts, every aspect plays a crucial role in driving sales and customer satisfaction. In this blog post we will cover: Understanding Retail Installation Solutions Importance of Retail Installation Solutions Creating a Store Layout for Maximum Efficiency 3.1.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

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