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Why Secure, Reliable Connectivity is Mission-Critical for Retailers

Retail TouchPoints

In these times, seamless operations are essential for maintaining a competitive edge, and at the heart of this is secure, reliable connectivity. Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. Similarly, Kroger Pharmacy in the U.S.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data

Retail TouchPoints

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

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The Future of In-Store Tech: How Digital Innovation is Shaping Retail

Retail Focus

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

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Why Apps Are Vital for Businesses in the Retail Industry and Beyond

Retail Focus

Whether you are an individual retailer or a multinational concern, a hospital or a theme park, app technology has ushered in a new era of customer service in our digital age. These retail giants understand that an app is far more than a mere transaction platform. Apps are digital storefronts that never sleep.

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies. Payment systems evolution.

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Mastering Retail Digital Transformation: Key Elements, Benefits, Challenges, and Strategies

RETAIL MANAGEMENT SOFTWARE

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.