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The Home Depot Appoints New CIO, Creates Customer Experience Role

Retail TouchPoints

Over the course of his career prior to joining The Home Depot, Siddiqui worked for more than 30 years in software development within the retail, energy and telecom industries with companies including Staples , MCI, Time Warner Telecom and Sprint.

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Foot Locker Names Ulta Chief as New CEO

Retail TouchPoints

Dillon brings 35 years’ experience leading consumer-driven businesses in a range of industries, including CPG, telecom, beauty and retail, with deep consumer marketing and digital transformation expertise and strong operational skills. and a successful omnichannel retailer with a strong loyalty program.

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The Power of AI to Support Field Service Employees and Maintain Exceptional Customer Experiences

Retail TouchPoints

We’re three years removed from the pandemic’s Great Resignation, and talent shortages remain across all industries, including construction, trades and other sectors requiring maintenance and repair technicians. Over 70% of field service companies like utilities, telecom and property maintenance also have a shortage skills gap.

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Deploy 5G O-RAN with Cisco Nexus 9000

Cisco Retail

Open Radio Access Networks (O-RAN) is transforming the telecommunication industry. O-RAN deployments remove vendor lock-in and enable telecom service providers to take advantage of virtualization, utilize telecom edge for innovative apps and services, and save costs. The PTP telecom profile and Sync-e are supported in NX-OS 9.3(5)

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The Future of Telecom: From Pipeline to Platform With Smart Integration

Mulesoft

In each post, you’ll learn from our key partners and their perspective on an industry trend through the lens of their unique business. The post The Future of Telecom: From Pipeline to Platform With Smart Integration first appeared on MuleSoft Blog. In this interview, the […].

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Two regulators open investigations into Optus over data breach

Inside Retail

2 telecoms provider, after a breach of its systems resulted in the theft of personal data from up to 10 million accounts. The Australian Communications and Media Authority (ACMA) said it was investigating whether Optus met its industry obligations as a telecommunications provider in terms of the keeping and disposing of personal data.

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3 Post-COVID Benefits of Contactless Payments for Retailers (and 3 for Customers)

Retail TouchPoints

Solutions that support alternative customer-centric payment methods are becoming essential to creating a seamless transactional process and an experience that customers in telecom retail will come to expect. Flexible, convenient, touchless transactions are no longer simply nice to have — they are the future of the retail industry.