Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Embracing sustainable products and practices.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

Merchant Services 285

Merchant Services Fulfillment Payment Services Sporting Goods 285

Retail TouchPoints

AUGUST 21, 2024

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. A recent lapsed/lost analysis from InMarket found that grocery was the most susceptible category for losing customers to dollar stores for a national mass merchant.

Grocer 277

Grocer Merchant Services Consumer Marketing 277

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. grocers to offer same-day delivery, including Walgreens , Albertsons Cos. and Costco. billion in February 2021.

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

Merchant Services 277

Merchant Services Grocer Location Consumer 277

Retail TouchPoints

OCTOBER 16, 2023

But at the same time merchants’ margins are being squeezed, making intelligent pricing and promotions strategies even more critical for success. You have marketing, creative and the brand vendors who are sometimes the ones initiating the promotions, so it’s a more complex process that is starting to get streamlined by technology.”

Markdowns 321

Markdowns Promotions Merchant Services Marketing 321

Retail TouchPoints

JUNE 26, 2023

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Brands can include a number of features in a 2D barcode that can help improve and ease access to customer service. alongside a large QR code.

Merchant Services 279

Merchant Services Inventory Management Grocer Checkout 279

Retail TouchPoints

JULY 5, 2022

Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.

Merchant Services 323

Merchant Services Shipping Customer Experience Grocer 323

Mass Relators

JUNE 13, 2024

WASHINGTON – The Merchants Payment Coalition has urged Congress to pass the Credit Card Completion Act after strong opposition from merchants voiced at a hearing today on a proposed class action settlement over Visa and Mastercard credit card “swipe” fees. “As Instead, the settlement locks in cartel pricing.

Merchant Services 52

Merchant Services Payment Services Grocer Consumer 52

Retail TouchPoints

SEPTEMBER 8, 2021

Retail technology is continually evolving in order to boost efficiency and save money for merchants. The growth of self-checkout technology is nothing new, but the rate of implementation is gaining a lot of attention — especially among grocers. . Chances are you noticed some changes at the checkout line.

Checkout 246

Checkout Merchant Services Grocer Shopping 246

Retail TouchPoints

NOVEMBER 8, 2023

If the traffic is not going to come to your own site, [merchants are realizing they are] better off putting their products where the traffic is. I think grocers still have to figure out the weekly replenishment experience versus where they can be everything, every day for their weekly shoppers. The beauty industry also.

Merchant Services 298

Merchant Services Sporting Goods Payment Services Grocer 298

Mass Relators

MARCH 26, 2024

WASHINGTON – A proposed agreement that would reduce “swipe” fees that retailers pay each time a shopper pays with a Visa or Mastercard is “a bad deal for merchants,” according to the Merchants Payments Coalition (MPC), a lobbying group advocating for a more competitive and transparent card system. merchants and Visa Inc.

Merchant Services 52

Merchant Services Payment Services Grocer Marketing 52

Inside Retail

APRIL 28, 2025

Bhavani Shankar Mishra has stepped into a new role as managing director of Foodpanda Singapore with a clear mission: to deepen customer trust, strengthen merchant and rider partnerships and push the boundaries of quick-commerce innovation. It needed the right combination of product, process and talent to scale effectively.

Merchant Services 130

Merchant Services Specialty Retailers Grocer Customer Experience 130

Mass Relators

SEPTEMBER 12, 2022

merchants, up 14.2% Over the past two years, retailers have been introduced to a vast array of tools and services to help support this volume — ranging from marketplaces to quick-add software packages, to new but often disparate systems — the options can seem overwhelming. Consumers flocked online for essential purchases, adding $102.08

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail Gazette

JUNE 19, 2024

.” In order to make the job “as seamless as possible,” Lim explains that the business has built a courier app to help them with the process. But it is not the only grocer eyeing growth in this space. ” The convenience specialist has big ambitions in on-demand.

Payment Services 112

Payment Services Merchant Services Supermarket Grocer 112

Retail Gazette

DECEMBER 13, 2024

It’s not Leighton’s first time turning around the grocer after he, alongside current M&S chair Archie Norman, spearheaded Asda’s recovery in the late 1990s and helped orchestrate its sale to Walmart. Leighton succeeds Lord Rose, who will remain on the board to ensure an orderly transition before stepping down.

Department Stores 105

Department Stores Beauty and Health Grocer Supermarket 105

Retail Gazette

DECEMBER 19, 2024

“For 160 years, weve been focused on offering excellent customer service and the highest quality products, and the Royal Warrant is testament to the hard work of partners across John Lewis and our suppliers.

Merchant Services 52

Merchant Services Grocer Customer Experience Shopping 52

Retail Gazette

JULY 7, 2023

The grocer also defended higher pay packages for its senior executives at its annual meeting in London on Thursday. If we offered you something for £1, and I said I made 3p on that product, I don’t think you would call us a rip-off merchant or a profiteer, but some MPs have.” jump in first quarter sales.

Merchant Services 52

Merchant Services Payment Services Supermarket Grocer 52

Mass Relators

JULY 18, 2022

Market Performance Group (MPG), a leading, end-to-end CPG strategy and services company, today announced the appointment of former Wakefern Food Corp. At Wakefern, Skyers led high-impact teams and strategies for banner brands including ShopRite, Price Rite, The Fresh Grocer and Dearborn Market. PRINCETON JUNCTION, N.J.

Merchant Services 52

Merchant Services Beauty and Health Grocer Marketing 52

Mass Relators

APRIL 18, 2022

The business was founded by Nick Tocco and Mike Piccinini in California’s Central Valley and had been run by the Piccininis as California’s largest family-owned grocer prior to the sale to Kingswood. Terms of the deal were not disclosed.

Merchant Services 52

Merchant Services Grocer Supermarket Marketing 52

Rangeme

JANUARY 4, 2023

and gives thousands of American suppliers the opportunity to submit their products directly to their team of merchants. For the fourth year in a row, RangeMe and ECRM have streamlined Walmart’s Open Call submission process, making product discovery easier for Walmart’s team and the participating brands.

Merchant Services 52

Merchant Services Grocer Outdoor Wholesale 52

Mass Relators

JANUARY 21, 2023

The seven executives — Rick Brindle, Elizabeth Chace-Marino, Ron Edenfield, Bob Obray, Art Potash, Gordon Reid, and Joe Sheridan — have exemplified food industry excellence through first-rate company leadership, community impact and customer service, according to FMI. In 2001, industry relations was added to Rick’s responsibilities.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Retail Geek

JULY 7, 2022

Scot: [2:15] Yeah they’re not a lot of good ones whatever you do don’t sign up for that paid service because it just makes your tweets take 10 times longer to go out it’s like the opposite of a feature. Assortment of items with different prices and different service levels from Amazon Fresh and from Whole Foods.

Merchant Services 81

Merchant Services Fulfillment Consumer Payment Services 81

Retail Geek

AUGUST 4, 2023

Jason: [17:48] Dsps are the third party delivery services that Amazon uses yeah. Scot: [17:52] Delivery service professionals yeah so that was interesting. The growth in 3p Services was actually faster than the retail growth as well so sort of implies that the volume went up but also Amazons. Learn more about this.

Merchant Services 52

Merchant Services Fulfillment Payment Services Grocer 52

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. Insights from Andy Jassy shed light on Amazon’s logistics business approach.

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Retail Geek

AUGUST 1, 2022

Very profitable, doing really well you’ve got a smaller ad business super profitable doing really well growing rapidly AWS the cloud component now merchant services which is essentially the monetization of the, Center asset you had to build for the first piece. And as I mentioned at the top third-party one today.

Merchant Services 52

Merchant Services Consumer ATS Apparel 52

Retail Geek

JUNE 13, 2022

That groceries going to have a real decline because if you’re you know a leading Grocer in the US this this is a really scary slide at the moment you have a guess.

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

AUGUST 29, 2023

Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice. There’s also the others you can think of Jason there’s this one.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Inside Retail

JUNE 30, 2021

Making such a purchase is all about the physical shopping experience and customer service that adds to the prestige of making such an investment. Embracing digital technologies and services is not a disruption, but provides an additional channel for branding, reaching a wider base of consumers and increasing footfall.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail Geek

JULY 9, 2021

Jason: [4:20] Yeah no I think your speculation is probably spot-on you know groceries a tough business to make money like in way instacart isn’t really a grocer that are. Multi-sided market place and so it’s a little easier to make money but still the best way to make money is with that ad Network and.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Adventures

FEBRUARY 17, 2021

Charles, Illinois does an unexpected twist on “No shoes, no shirt, no service.” If you have been to Quilt Market in Phoenix there’s a good chance you visited Phoenicia Specialty Foods, a grocer not too far from the convention center. Blue Goose Market recently added a wine bar so local merchants were helping spread the news.

Promotions 52

Promotions Merchant Services Shopping Grocer 52

Retail Geek

OCTOBER 6, 2022

Services to other retailer. So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02] So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02]

Social Commerce 52

Social Commerce Merchant Services Shopping Dead-Stock 52

Retail Geek

JULY 30, 2021

Jason: [17:24] Yeah the in so I literally like looked at and then I might can I pay with Apple pay and then he like looked at me and said you mean NFC payment sure. [17:39] Jason: [43:18] Yeah and then when number that I was curious to get your take on so subscription Services were up for 28%. Scot: [17:23] Whoa really.

Visual Merchandising 105

Visual Merchandising Payment Services Merchant Services Advertising 105

Retail Geek

SEPTEMBER 18, 2023

Fair enough Earth but inside not I keep telling Scott Scott keep saying hey we need to get on On Cue be on Shark Tank to get into QVC and I keep telling him that curate retailgeek has great merchants and if you have awesome product you can get in regardless of what whether you know a shark or not.

Consumer 64

Consumer Shopping Marketing ATS 64

Retail Geek

JANUARY 27, 2025

Jason: [33:13] I’m I’m gonna count the 2 of those as my specialty retailer but but there were sadly more right so the Container Store Express Jo-Ann’s the general Merchant which is not quite as general merchandise as I would like but the the the the general Merchant in my mind that that failed last year was Big Lots.

Merchant Services 52

Merchant Services ATS Payment Services Shopping 52

Inside Retail

SEPTEMBER 23, 2021

In a partnership with Virmall, a local firm that helps to curate and bring in products from merchants on Taobao, the two companies opened a 6,000 sq ft store, offering over 300 products, ranging from furniture to kitchen appliances and clothes. In late 2019, Taobao opened its first physical store in Funan Mall, Singapore. A makeover moment.

Merchant Services 26

Merchant Services Shipping Grocer Supermarket 26