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Contactless Delivery Becomes A Necessity For BOPIS Fulfillment

Retail TouchPoints

The Second Wave research results from April 27, 2020 showed that 73% of respondents expect this pandemic experience to change the way they shop in the future. According to the Q1 2020 Salesforce Shopping Index report, sites offering BOPIS grew digital revenue 92% between March 10-20, 2020 compared to 19% for sites not offering BOPIS.

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New ‘Big & Bulky’ Instacart Service Offers Same-Day Fulfillment on Larger Items

Retail TouchPoints

Instacart has introduced a new Big & Bulky fulfillment service nationwide for same-day scheduled delivery of larger products, which customers can purchase alongside smaller items such as their groceries. A pilot program of the new service found that 97% of shoppers with eligible vehicles chose to shop bulky batches. . “By

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Bass Pro Shop Parent Acquires Sportsman’s Warehouse

Retail TouchPoints

Great American Outdoors Group, parent company of Bass Pro Shops , Cabela’s and White River Marine Group , will acquire Sportsman’s Warehouse for $785 million in cash, according to The Street. The transaction is expected to close in the second half of 2021.

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Last-Mile Delivery and Its Impact on Urban Mixed-Use Environments

Retail TouchPoints

While we are taking care of our health, working from home, and shopping online, we are prioritizing people and the community. The disruption caused by COVID-19 has led to a re-appreciation of relatively compact, walkable neighborhoods, with a mix of uses and opportunities to interact with people outdoors. Bloomberg , 2020).

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Kroger Launches Temperature-Controlled E-carts to Improve Curbside Experience

Retail TouchPoints

The carts are designed to enable efficiency and cost savings through a safer, easier and quicker order fulfillment process. The carts can be filled with orders, then stationed at the pickup point to wait for customer retrieval, where shoppers can use a grocer’s fulfillment app to unlock the cart and access their items.

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Why the Future of the Mall is All About ‘Blend Spaces’

Retail TouchPoints

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. Tenants and developers need to extend this agile thinking to the entire shopping experience, especially as consumers crave more social — yet still safe — interactions.

Outdoor 296
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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. Supreet Barhay: Even before the pandemic, we were looking at ways shopping centers could draw more foot traffic by creating additional places for community and engagement.

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