Retail TouchPoints

OCTOBER 4, 2023

With many brands seeking a more modular approach to their ecommerce presence and website, composable commerce offers interchangeable solutions to suit retailers’ unique and fast-changing business requirements, allowing retailers to respond quickly to unexpected changes by combining tech vendors. after deploying both of these tactics.

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Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 264

Merchant Services Shipping Fulfillment Social Commerce 264

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

JUNE 3, 2021

The pandemic has made omnichannel a business imperative for merchants of all sizes. During his session, Dornfeld noted that the convergence of marketplaces and advertising, along with the maturity of social commerce capabilities, have created new opportunities for omnichannel excellence. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Striking while the Buy Now, Pay Later iron is hot. 17 from 12 to 12:30 p.m. 17 from 2:15 to 2:45 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

JULY 30, 2020

However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. As in previous years, mass merchants are poised to take the largest share of back-to-school and back-to-college sales, according to the Deloitte surveys.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

OCTOBER 15, 2021

From research to garment creation, fitting with body shape in mind, marketing, in-store and online customer service, size-inclusive representation needs to be present at a decision-making level within the fashion industry,” Marci added. If you look at this process, there’s a lack of relatability,” Orschell noted.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

AUGUST 24, 2023

Educational Insights also were early adopters of other social commerce offerings on platforms like Facebook and Instagram, but Parkhurst said no previous platforms they tried even came close to performing like TikTok Shop has.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

AUGUST 28, 2024

If your brand promise requires usage to see results (lots of supplement, skincare and wellness brands fall into this category), make sure your customer onboarding experience educates accordingly so they stick around. Subscriptions = routine: Add a call to action in your brand navigation, and create a subscription benefits landing page.

Merchant Services 248

Merchant Services Beauty and Health Consumer Customer Experience 248

Retail TouchPoints

APRIL 14, 2023

We have unified checkout, which allows users to add items from multiple merchants to the same cart, but those orders are placed with the various merchants, and then the merchants fulfill them directly,” explained Evans. Brandon Holley: Yeah, that exact thing happened to me on another platform actually.

Fashion 264

Fashion Shopping Merchant Services Consumer 264

Retail TouchPoints

MAY 13, 2021

Taoxianda — The online-offline retail integration service solution for FMCG brands and third-party grocery partners aims to put Alibaba “at the forefront of transforming the retail industry by digitalizing all aspects of store-based operations.” billion ) in fiscal year 2021. Cloud Computing — As with its U.S. billion yuan ( $9.2

Home Furnishings 241

Home Furnishings Merchant Services Supermarket Social Commerce 241

Star Miconics

FEBRUARY 16, 2024

Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution. Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Merchants rushed to pivot online, investing in new infrastructure and logistics to meet spikes in consumer demand. Merchants are taking action to ensure they keep pace with the changing retail landscape.

Merchant Services 57

Merchant Services Payment Services Consumer Shopping 57

Retail TouchPoints

JULY 2, 2021

While discussions on diversity, inclusion and social responsibility have come to the forefront in retail over the last year, the billion-dollar market for adaptive and inclusive apparel remains largely untapped — but that’s changing. “In We’ll talk to our onboard personal assistant, he will know what we prefer and will help us solve problems.

Merchant Services 200

Merchant Services Customer Experience Marketing Consumer 200

Retail Minded

JANUARY 21, 2022

Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF. In other words, there is no excuse for merchants to not incorporate the savviness of communication technology to support their customer experiences. Also known as social commerce, this is a $89.4

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Mass Relators

JULY 15, 2024

However, wanting to please their kids, retailers will likely have opportunities to harness the indulgences parents are willing to make,” said Stephen Rogers, managing director, Deloitte Insights Consumer Industry Center, Deloitte Services. Technology and apparel lead the charge among pre-owned products (both at 28%).

Planning 52

Planning Merchant Services Social Commerce Accounting 52

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

APRIL 8, 2022

It felt pretty normal which was awesome and one of the best things about shoptalk normally is the networking and catching up with friends and I feel like that was in full effect and, extra fulfilling this year because you know I just got to see a bunch of people that I enjoy spending time with that I hadn’t gone to Sea in a couple of years.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Jason: [33:04] The for Sheehan.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail TouchPoints

JUNE 4, 2024

The social media platform’s ecommerce business continues to thrive amid the conflict. According to the first TikTok Shop safety report, the platform had over 15 million sellers worldwide by the end of 2023, with more than 500,000 merchants selling to American consumers. What Should U.S. Businesses Do?

Merchant Services 278

Merchant Services Fulfillment Social Commerce Shopping 278

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. And we wound up. [29:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

APRIL 30, 2021

Scot: [18:04] I like their payment system because they’ve gotten it now to be more like Square where if you once you enter your e-mail it kind of like send you a code and then fills everything out I like that because I can never remember my password I mean this stuff so. Jason: [18:16] Yeah authentication via email in general is a.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

APRIL 9, 2021

Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Ted: will headless commerce take off in 2021? RetailRazor: Amazon has been getting hit w/an endless series of media articles about their private label development at the expense of other merchants on the platform.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail Geek

JANUARY 7, 2022

Jason : NFTs, Web 3, Metaverse, and Ultrafast delivery services are all overhyped and don’t deliver meaningful commerce revenue in 2022. Shein exceeds $30B in annual sales, disrupting apparel industry Adoption of BNPL services slows down to less than 15% CAGR in 2022. 2022 Predictions.

Merchant Services 98

Merchant Services Payment Services Drop-Shipping Apparel 98

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Services to other retailer. Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs.

Social Commerce 52

Social Commerce Merchant Services Shopping Dead-Stock 52

Retail TouchPoints

OCTOBER 20, 2020

But our thesis now is that digital’s role in transacting will continue to be vitally important, so consumer behavior is looking for more of those discovery processes.”. Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine?

Merchant Services 165

Merchant Services Shopping Consumer Business Communication 165

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. For 2023, live streaming commerce, still not meaningful in the US. Number five prediction for Jason Retail Geek.

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Drop-Shipping Apparel Shipping Fast Fashion 59