Retail TouchPoints

JULY 17, 2023

Radar , a technology company that provides a platform to support in-store inventory accuracy and location, has secured $30 million in a Series A funding round led by returning investor Align Ventures, along with The Ferrante Group, Future Archives and RX Ventures, which is the venture capital arm of South American retailer Lojas Renner.

Location 226

Location Fulfillment Returns Customer Experience 226

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. For retailers struggling to avoid bankruptcy or emerge from it, a growing returns quagmire could be deadly.

Returns 334

Returns Merchant Services Department Stores Shipping 334

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

JANUARY 27, 2022

The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

Drop-Shipping 261

Drop-Shipping Fulfillment Shipping Returns 261

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Keep reading and discover which order fulfillment option is right for you. How to optimize shipments based on the customers’ location.

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Fulfillment Shipping Inventory Management Management 328

Inside Retail

SEPTEMBER 26, 2023

Previously, retailers competed on the quality and location of their stores, but with the rise of e-commerce, the competitive dynamic has fundamentally changed. With this, storefronts are moving beyond being a shopping destination, to becoming a hub of omnichannel fulfilment, faster deliveries, higher efficiency and more.

Fulfillment 264

Fulfillment Consumer Returns Location 264

Retail TouchPoints

MARCH 21, 2022

Google’s management solution appears to be aimed at the small- to mid-sized retailer market, an already hotly contested territory being fought over by Shopify, with its Shopify Fulfillment Network offering two-day delivery and promising smooth returns, and Amazon with its FBA (Fulfillment by Amazon) services for its marketplace sellers.

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Fulfillment Planning Returns Management 236

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

365 Retail

MAY 23, 2022

Secret Sales has launched a fulfilment service to support brands requiring a UK distribution centre, solving logistics challenges for those wanting to partner with the fashion marketplace but geographical location or technical infrastructure prevent them from fulfilling orders directly to consumers in the UK.

Fulfillment 109

Fulfillment Fashion Shipping Wholesale 109

Retail TouchPoints

AUGUST 1, 2022

“The expansion of Amazon’s same-day delivery to include beloved brands delivered directly from nearby retail locations is just another way we are offering customers even greater selection, at faster speeds,” said Sarah Mathew, Director of Amazon Delivery Experience in a statement. “We Seattle and Washington D.C. Seattle and Washington D.C.

Merchant Services 275

Merchant Services Fulfillment Checkout Location 275

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. Choosing the right 3PL will give you more time to grow your brand and work on product development, rather than miscellaneous fulfillment tasks. Where are you growing? A good 3PL understands these concepts.

Fulfillment 52

Fulfillment Shipping Wholesale Planning 52

Retail Focus

MAY 1, 2024

The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” Foot Locker, Inc.

Store Layout 147

Store Layout Checkout Shopping Planning 147

Inside Retail

MAY 9, 2021

We were able to engage our store teams to assist with online fulfilment. Customers have missed the experience of shopping in-store, and we’ve seen strong support across our suburban stores, with improvement in CBD locations in recent months. IR: What are your plans for Witchery going into the next financial year?

Planning 246

Planning Fashion Returns Location 246

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. With small-format stores dedicated to fulfilment, higher-profile stores can act as showrooms or experiential locations.

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Inside Retail

SEPTEMBER 16, 2021

To reach his $1 billion online sales target, King plans to continue to improve Myer’s website and user experience, expand the range of products it offers online, speed up the delivery of online orders and better leverage the Myer One loyalty program. CBD locations were particularly hard hit, with comparable store sales down 22.3

Planning 130

Planning Net Profit Department Stores Fulfillment 130

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

Management 278

Management Fulfillment Drop-Shipping Employee Engagement 278

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

JUNE 15, 2021

Setting up transparent, near-real-time analytics Control Towers for inventory in the supply chain network will help retailers make accurate, fast decisions so they can get the product to either their ecommerce distribution center, their physical store locations or their bigger flagship spaces in malls. Profitably Managing Returns.

Drop-Shipping 227

Drop-Shipping Fulfillment Returns Consumer 227

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra.

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Inside Retail

MARCH 7, 2024

Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers. Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

JUNE 13, 2022

Back in 2013, Jeff Bezos proclaimed his plans to begin delivering packages by drone on a 60 Minutes interview. The delivery drone will fly to the designated delivery location, descend to the customer’s backyard and hover at a safe height. It will then safely release the package, rise back up to altitude and return to base.

Fulfillment 246

Fulfillment Returns Location Planning 246

Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time. Third-Party Logistics Providers (3PL) and Fulfillment of Product. Preventing, Reducing and Managing Returns.

Shipping 261

Shipping Fulfillment Returns Management 261

Retail TouchPoints

JULY 7, 2023

Wellful has purchased the well-known weight loss brand Jenny Craig and plans to resume its operations this fall, using a DTC delivery model and the personalized coaching the brand is known for. Neither financial details of the purchase nor a more specific go-live date for the brand’s return were disclosed.

Returns 275

Returns Consumer Location Planning 275

Retail TouchPoints

AUGUST 31, 2022

The retailer has begun shuttering 150 lower-producing Bed Bath & Beyond stores and plans to cut its workforce by approximately 20% across the corporate and supply chain divisions. As of May 28, 2022, the retailer operated a total of 955 stores, including 769 Bed Bath & Beyond locations.

Customer Retention 288

Customer Retention Finance Fulfillment Planning 288

Mass Relators

AUGUST 20, 2021

NEW YORK — In the week that big-box retailers reported that shoppers are returning to stores came news of Amazon.com Inc.’s The Seattle company declined to comment on the plans or provide the Journal with details. Fulfillment costs are rising. ’s latest brick-and-mortar experiment.

Planning 52

Planning Department Stores Fulfillment Shipping 52

Retail TouchPoints

FEBRUARY 21, 2023

The petroleum retailer wants to complement its more than 8,000 off-highway locations to offer a seamless experience to transportation fleets. and grow earnings with attractive returns,” said Bernard Looney, CEO of BP in a statement. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030.

Returns 273

Returns Location Planning Store Operations 273

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

Returns 230

Returns Payment Services Point of Sale Location 230

Retail TouchPoints

DECEMBER 14, 2021

Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over the coming year and expanding its Costco Next brand directory. The retailer’s net sales were up 16.7% billion in Q1 2022, with digital sales up 13.3% year-over-year.

Kiosk 298

Kiosk Fulfillment Returns Location 298

Inside Retail

APRIL 22, 2021

Fulfilment of the future. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns. These and other trends are pushing many retailers to innovate on the fulfilment front. And in every area, from marketing to selling to fulfilling, benchmarking will be key.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

APRIL 18, 2024

Mint House Shop Your Stay page for its NYC location. A room at the Mint House 70 Pine location in NYC. They are taken to that location’s Showroom page, where they can scroll through a vast range of available products. A property owner creates their curated Showroom page featuring the products they have at their location.

Boutique 273

Boutique Shopping Location Returns 273

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

NOVEMBER 25, 2020

SoundCommerce allows us to track the exact impact of these variables on our profitability as we make real-time decisions regarding assortment, promotions, inventory, marketing and fulfillment.” Retailer Plans to Use Solution Across Multiple Channels. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

Markdowns 212

Markdowns Fulfillment Shipping Marketing Spend 212

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Harness the Power of Location to Deliver Contextual Shopping Experiences.

Merchant Services 282

Merchant Services Payment Services Promotions Location 282

Retail TouchPoints

DECEMBER 16, 2020

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. The malls are usually located among well-accessed roadways and highways, rendering the logistics to be very smooth.

Fulfillment 263

Fulfillment Kiosk Department Stores Location 263

Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. While we predict that ASP will increase monthly between 8% and 12% for the remainder of 2022, there is a silver lining for holiday shoppers: the return of discounting. Up to 60% of digital orders are now influenced by the store – whether demand is generated or fulfilled.

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Drop-Shipping Fulfillment Consumer Shipping 305