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Can Self-Service Kiosks Offer Support In Today’s Retail Conditions?

Frank Mayer

While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. Before we dive into how self-service kiosks can assist retail, though, it’s important to address the more pressing concern about the industry first. The Retail Elephant in the Room.

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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

While some mall owners historically were opposed to the “kiosk concept,” Cegielski noted that most are changing their tune, largely due to the foot traffic benefits that come with integrating new and emerging brands — especially those that have a loyal and passionate following online.

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Robots, RFID tags and an incubator area: Inside Decathlon’s new Data Lab

Inside Retail

As a people-first innovation nexus, Decathlon Lab will continue fulfilling Decathlon’s mission to conceive sports products and services to make a healthier and more active lifestyle more accessible and sustainable to the many. The RFID tags placed on the products allow them to be automatically detected when placed at the checkout kiosks.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

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Online vs. Offline Retail – Blurring the Line between Bricks and Clicks

Retalon

This could involve physical and online outlets, as well as kiosks, mobile apps, social media, and 3rd-party marketplaces. What do consumer purchasing habits look like, and how streamlined is your fulfillment process? – Inventory management. – Price management & optimization. – and more.

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Retail AI & Predictive Analytics Blur the Line between Bricks and Clicks

Retalon

This could involve physical and online outlets, as well as kiosks, mobile apps, social media, and 3rd-party marketplaces. What do consumer purchasing habits look like, and how streamlined is your fulfillment process? – Inventory management. – Price management & optimization. – and more.

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Predictive Analytics Brings Retailers Closer To Omni-Channel Customers

Retalon

Opening new stores can be expensive and risky, which is why many retailers have began connecting with their customers through Facebook, mobile apps, e-commerce stores, and pop-up/kiosk locations. Ultimately many retailers will often compete on the fulfillment strategy. Buy in-store, return to another store (46%).