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Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. The challenges during this time were related mostly to a lack of delivery slots and product and labour shortages, which impacted the ability to fulfil orders in a timely manner (or at all). .

Grocer 243
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Five trends shaping e-grocery fulfilment this year

Inside Retail

After gaining valuable insights last year, 2022 will mark the year when virtually every major grocer finalises their e-grocery strategy. As the e-grocery industry matures, there is growing pressure to reduce order fulfilment times, which are increasingly demanded by customers, as they become more familiar with online grocery shopping.

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Uber Expands Same-Day Grocery Service to 400 Cities with Plans to Go National

Retail TouchPoints

Both Uber and Uber Eats are making deliveries in markets including San Francisco, New York City and Washington D.C., and the company plans to have nationwide coverage by the end of this year. The retailer now uses Uber to offer same-day delivery from 7,800 stores, with plans to eventually offer 20,000 items through the platform.

Planning 278
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Instacart Looks Beyond Delivery with Suite of Tools to Support Grocery’s Digital Transformation

Retail TouchPoints

Instacart already powers the ecommerce and fulfillment experience for hundreds of retailers across North America. Now the online grocery marketplace has launched a suite of technologies to help its partners continue their digital transformation with new fulfillment , advertising and insights capabilities.

Grocer 261
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DoorDash Debuts DashMart Digital DCs In 8 U.S. Markets

Retail TouchPoints

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers.

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Aldi Sets Sights on Gulf Coast, Plans 150 New Stores Across U.S.

Retail TouchPoints

with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. Aldi also plans to increase its number of locations offering curbside pickup from 1,200 to 1,500 by the end of 2022.

Planning 306
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How Woodman’s Markets is Harnessing In-Store ‘Anti-COVID Robots’

Retail TouchPoints

They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference. The robots also can improve merchandising.

Marketing 266