Retail TouchPoints

JANUARY 20, 2023

The first is a task management application that provides Kroger’s night crew managers with greater visibility into the volume and type of merchandise arriving on a given day, store staffing information and stocking needs. Kroger worked with Google Cloud and Deloitte to create two purpose-built applications.

Management 281

Management Shopping ATS 281

Retail TouchPoints

FEBRUARY 2, 2023

Following a 2020 consultation period and pilot with solution provider SML in its El Salvador store, the retailer rolled out SML’s Inspire RFID tags and Clarity enterprise software chainwide. The impact of the item-level RFID technology has been immediate,” said Alejandro Choussy, Regional Logistics Manager at Siman in a statement.

Department Stores 227

Department Stores Management Store Operations Customer Experience 227

Retail TouchPoints

JANUARY 27, 2022

Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers. The solution is expected to launch in the second half of 2022.

Drop-Shipping 229

Drop-Shipping Fulfillment Shipping Returns 229

Retail TouchPoints

OCTOBER 22, 2020

PICKUP Enterprise manages the end-to-end customer experience for deliveries through access to the PICKUP Good Guy network, which specializes in delivery and assembly of large and heavy goods. Postmates and PICKUP have partnered to scale the delivery platform’s capabilities to include a wider range of items, from gifts to furniture.

Customer Experience 197

Customer Experience Management Fulfillment 197

365 Retail

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

Management 105

Management Checkout Fulfillment Promotions 105

Retail TouchPoints

MAY 25, 2023

In addition, Williams will lead Nike’s Supply Chain and Logistics team. His prior experience includes decades of enterprise experience building global brands and creating deep consumer relationships. Additionally, COO Andy Campion will take on a new leadership role as Managing Director, Strategic Business Ventures.

Promotions 224

Promotions Wholesale Consumer Management 224

Retail TouchPoints

DECEMBER 26, 2022

Old paradigms of ecommerce and logistics software no longer work. Legacy systems like enterprise resource planning (ERP) are slow, fail to deliver the metrics that today’s brands need to stay competitive and have become unwieldy with bolted-on integrations. Logistics Inc.

Fulfillment 162

Fulfillment Drop-Shipping Shipping Inventory Management 162

Retail TouchPoints

DECEMBER 4, 2023

To stay ahead of the curve, a lot depends on warehouse logistics and distribution. Traditionally, retailers use enterprise applications like enterprise resource planning (ERP) or warehouse management systems (WMS) to gain a virtual bird’s-eye view over how and when items move through the warehouse.

Operating Expenses 230

Operating Expenses Shipping Accounting Shopping 230

Inside Retail

JUNE 22, 2023

This is also when the company began to build out a proprietary logistics network, a prescient decision that has propelled much of JD’s success over the years. But to achieve its goal of building multiple successful enterprises, JD will have to become more than an e-commerce company, she said.

Merchant Services 130

Merchant Services Supply Chain Management Net Profit Marketing 130

Retail TouchPoints

JULY 28, 2020

Reflexis is a provider of intelligent workforce management, execution and communication solutions for the retail, food service, hospitality and banking industries. Zebra Technologies Corporation has entered an agreement to acquire Reflexis Systems for $575 million.

Finance 203

Finance Location Management Marketing 203

Inside Retail

OCTOBER 16, 2022

Everything that happens in an automated warehouse – from the simplest tasks to the very complex – can be classified as an “event” from the perspective of a WMS (warehouse management system) such as SynQ. Event-driven management, supported by robust communication architecture, delivers results as close to “real-time” as one can achieve.

Management 130

Management Planning ATS Marketing 130

Inside Retail

OCTOBER 15, 2023

He believes that Amazon can act as a springboard for these companies to become multi-country enterprises and grow their business exponentially. Palit agreed that Southeast Asia represents an opportunity for brands, sellers and entrepreneurs, and noted that there is a lot of enthusiasm in the marketplace.

Accounting 130

Accounting Consumer Management Marketing 130

Retail TouchPoints

MARCH 28, 2023

Daniel Zhang will continue to serve as Chairman and CEO of Alibaba Group, which will adopt a holding company management model with each of the six business groups managed by its own CEO and Board of Directors — and assuming full responsibility for company performance. com and other businesses.

Wholesale 257

Wholesale Marketing Planning Returns 257

Retail TouchPoints

NOVEMBER 23, 2023

Frankie Mossman, Chief Commercial Officer at Dropit since June 2023, leads commercial relationships and operations, driving the scaling of Dropit’s enterprise solutions. With a transformative leadership track record, Mossman previously served as Chief Customer Officer at Overhaul, where she excelled at global program expansion.

Point of Sale 213

Point of Sale Planning Marketing Fulfillment 213

Retail TouchPoints

OCTOBER 31, 2022

To simplify logistics and take advantage of economies of scale , businesses will often consolidate suppliers. Moving toward supply chain diversification involves addressing a wide range of logistical issues. Supply chain flexibility involves having options that rely on different delivery logistics.

Supply Chain Management 235

Supply Chain Management Location Planning Management 235

Cisco Retail

SEPTEMBER 20, 2022

How can communication service providers (CSP) reverse the trend of the past decade and grab a bigger slice of enterprises’ IT budget in today’s application economy? And, what is the role of CSPs in taking enterprises’ own customers’ experience to the next level across different sectors, from small logistics businesses to big banks?

Management 132

Management Wholesale Marketing ATS 132

Retail TouchPoints

APRIL 11, 2022

From cost increases to logistics bottlenecks to staffing challenges, there seems to be no end to the list of obstacles to efficient, profitable retail operations. Before that he served as the leader of several teams at Nuance including Sales Engineering, Business Consulting, and Product Management. Laurentzen received a B.S.

Shipping 303

Shipping Shopping Consumer Accounting 303

Retail TouchPoints

AUGUST 17, 2023

AI-powered solutions specifically created for enterprises, such as watsonx , can aid businesses in creating personalized customer journeys, deliver seamless experiences across platforms and ensure ethical AI application through robust governance and security measures for safeguarding sensitive data.

Consumer 216

Consumer Payment Services Supply Chain Management Store Layout 216

Retail TouchPoints

DECEMBER 28, 2022

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Best suited for small-scale businesses, system automation is used for rapid, data-driven decision-making to manage basic processes efficiently, alongside quality inspection. Mechanized Automation.

Management 266

Management Fulfillment Drop-Shipping Employee Engagement 266

Retail TouchPoints

APRIL 28, 2023

Are managers putting timely data around customer expectations, product availability and professional progress in the hands of deskless workers to help increase productivity and boost employee engagement? Managers and upper-level leaders are not the only ones who can benefit from access to information.

Finance 237

Finance Employee Engagement Supermarket Management 237

Inside Retail

NOVEMBER 24, 2021

Fielded from October 6 – 13, 2020, the report analysed responses from 300 senior executives in omnichannel retail e-commerce with responsibility for logistics and fulfilment in the US. Inventory accuracy is critical, along with the ability to view enterprise and third-party vendor inventory across locations and suppliers.

Fulfillment 147

Fulfillment Management Consumer Customer Experience 147

Inside Retail

OCTOBER 25, 2023

The sprawling seven-storey complex not only epitomises efficiency with its cutting-edge Autonomous Guided Vehicles (AGVs) and Warehouse Management System (WMS), but also embodies sustainability with its GreenMark Gold accreditation. This allows items to be tracked, which helps with stocktaking and inventory management.

Inventory Management 130

Inventory Management Management Location Consumer 130

Retail TouchPoints

OCTOBER 27, 2021

Turnkey commerce and logistics solutions, including enterprise-grade inventory management tools to support high-volume selling, integrated shipping, third-party logistics integration support with partners such as CommerceHub and dedicated customer success teams. ”

Clienteling 147

Clienteling Drop-Shipping Inventory Management Shipping 147

Inside Retail

JULY 21, 2023

The AI model – which is the same type of technology used to train chatbots like ChatGPT – is designed to address challenges in sectors such as retail, logistics, finance, health, and urban planning, by leveraging a mix of 70 per cent generalised data and 30 per cent native intelligent supply chain data.

Merchant Services 130

Merchant Services Supply Chain Management Finance Customer Experience 130

Nvidia

DECEMBER 17, 2021

Businesses have been slammed by logistical problems, worker shortages, inflation and uncertainty caused by the ongoing pandemic. Edge AI solutions can be used as a bridge between humans and machines, enabling improved forecasting, worker allocation, product design and logistics. Edge Management Becomes an IT Focus.

Management 145

Management Advertising Shopping Customer Experience 145

Retail TouchPoints

MAY 18, 2023

Touchland’s rapid growth has inspired founder and CEO Andrea Lisbona to invest in a robust enterprise resource planning (ERP) system that supports scalable, data-driven expansion.

Planning 245

Planning Accounting Wholesale Consumer 245

Retail TouchPoints

APRIL 6, 2023

With MACH technology for its ecommerce platform and order management, Emma can provide a positive buying experience where, when and how their customers want it, with any interface or application, and avoid vendor lock-in with unwanted applications. Nicola Kinsella is SVP Global Marketing at Fluent Commerce.

Management 199

Management Wholesale Consumer Marketing 199

Retail TouchPoints

AUGUST 27, 2021

Nearly any store-within-a-store model will mandate a store-wide shift in inventory management to make way for new products and increased storage from the partner brand. New inventory management offerings can help retailers deal with the added complexity of nested store inventory using end-to-end monitoring tools.

Inventory Management 278

Inventory Management Department Stores Management Shopping 278

365 Retail

MAY 14, 2024

With its bespoke advisory services and a vast network of 39 specialised providers, the firm is reshaping how enterprises approach e-commerce operations, offering solutions that not only streamline processes but also significantly enhance customer engagement and satisfaction—all delivered free of charge and with no obligation to the retailer.

Marketing 52

Marketing Management Consumer Shopping 52

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

Customer Experience 237

Customer Experience Inventory Management Fulfillment Inventory Turnover 237

Retail TouchPoints

MARCH 24, 2022

Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology. Prior to joining Pitney Bowes, Ramachandran was head of brand and product marketing at Manhattan Associates, an enterprise retail technology company.

Returns 309

Returns Drop-Shipping Merchant Services Shipping 309

Retail TouchPoints

OCTOBER 13, 2020

Small businesses and enterprises alike should work with the CPG brands they order from — as well as those brands’ suppliers — to share manufacturing data, shining a light into every facility a product entered on its way to the shelf. Another method is by seeking sustainability in the logistics process itself.

Beauty and Health 278

Beauty and Health Shipping Target Market Consumer 278

Inside Retail

AUGUST 9, 2023

billion by 2027, according to a study by Access Partnership, which surveyed 300 micro and small-to-medium enterprises (MSMEs) in Singapore. Developed with Enterprise Singapore and the Singapore Business Federation, the program is aimed at helping over 100 local MSMEs to access export to the US market by 2025. billion in 2022 to S$3.9

Beauty and Health 130

Beauty and Health Fulfillment Advertising Consumer 130

Nvidia

JANUARY 13, 2022

Now, it’s looking for accelerated problem solving using NVIDIA AI to address increasingly acute labor, logistics and supply chain challenges that are accompanying those changes. Beyond addressing labor shortages, these autonomous stores provide live inventory management and prevent shrink. Improving Logistics. A Labor Crisis.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

JANUARY 31, 2023

For business audiences, these technologies offer new and creative ways for brands to communicate with their enterprise customers. High-fidelity assets can be explored in a virtual showroom, replacing the need for physical samples and the associated cross-country supply chains’ logistics and travel.

Consumer 272

Consumer Target Market Marketing Management 272

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Fulfillment 249

Fulfillment Shipping Location Management 249