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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.

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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store.

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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

A number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.