Sat.Dec 18, 2021 - Fri.Dec 24, 2021

Boxing Day spend tipped to hit $4bn this year

Inside Retail

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank.

Nespresso is creating an enchanting phygital experience for the senses

Retail Focus

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SalesRX Customer Success Story: Lora Sigesmund from PerLora

Retail Doc

“We would always have a sales meeting, but it was never as structured as it is now. SalesRX gives you a format for your sales meeting. Everybody feels this, camaraderie or transformation. Everybody wants to do better. They are running the numbers and are keeping track of how we are doing.”. case study SalesRX customer testimonial

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Cultivating consumer loyalty amidst supply chain challenges

Retail Dive

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Why the Australian Fashion Council is helping start-ups enter the metaverse

Inside Retail

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC).

Barker and Stonehouse launches first in-store concept spaces with Fenwick

Retail Focus

Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller.

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The future of ecommerce and how to win the fight to stand out

Retail Dive

Optimizing marketing methods to cope with the rising surge of ecommerce business

Meta’s Facebook pockets stolen cash in Ads scam, leaving vendors fleeced

Inside Retail

Heartbroken by the disappearance of her cat, Filipino IT specialist and blogger Sophie* decided to use her Facebook Ads account to appeal to anyone in her local area who might have seen it.

Saint Laurent to open boutique store on Avenue Champs-Élysées

Retail Focus

Saint Laurent has announced the opening of a flagship store in Paris at Avenue Champs-Élysées for summer 2023.

‘Tis the #CiscoCert Season

Cisco Retail

Happy holidays, everyone! We’re spreading good cheer and gratitude in the #CiscoCert community on social media all season long.

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Can this year's department store recovery last?

Retail Dive

The sector is having a good holiday season after bouncing back this year as consumers refreshed their closets. But its problems haven't gone away

“We are not here to disrupt the sector”: Woolies’ case to pharmacists

Inside Retail

Woolies chief executive Brad Banducci has penned an open letter to Australian pharmacists outlining the supermarket group’s plans for Australian Pharmaceutical Industries , should it win out over rival Wesfarmers.

Frank and Oak opens first store in China

Retail Focus

Canadian fashion and lifestyle brand Frank and Oak expands its footprint in Asia with the opening of its first Experience Store in Shanghai, China on 1st December.

O-RAN Plugfest 2021: Making 5G Adoption Cost-Effective for Brownfield Providers

Cisco Retail

5G adoption is causing mobile networks to grow at unprecedented rates. This brings with it significant new business opportunities but can also increase the complexity and cost of deployment and operations.

How Consumer Data will Shape Retail Experiences in 2022

Retail Touch

Consumer habits changed drastically last year as people went online to shop.

2019 vs 2020 vs 2021: How has Covid impacted Christmas?

Inside Retail

Christmas has always been the major peak season for many retailers, but like so many other parts of business operations, the festive season has been impacted by significant changes since Covid hit, some of which may be permanent. If you cast your mind back to 2019, Christmas was business as usual. “E-commerce

US 6th Circuit reinstates vaccine mandate

Retail Dive

The court pulverized many of the arguments from the National Retail Federation and others, but the rule is likely destined for the Supreme Court

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How Cybersecurity Leads to Improved Sustainability

Cisco Retail

After managing the sudden switch to remote work in 2020, organizations are making a more permanent transition into the flexible hybrid workforce. The Federal Bureau of Investigation (FBI) found that cybersecurity attacks rose by 3-4 times from the transition to remote work in 2020.

Local retailers advised to make better use of social media as restrictions return

Talking Retail

More than half of customers think that local retailers could make better use of social media, according to a leading insurer.

McDonald’s Yagoona store reopens, 50 years since first restaurant unveiled

Inside Retail

McDonald’s reopens its first Australian store with a flashback to the 1970s. It was the Yagoona outlet in Sydney that brought the Golden Arches to these shores and on Friday 17 December, the memory of those days was revived with limited time retro pricing on the menu.

What’s the Best Commercial Refrigerator for Your Business?

Small Biz Trends

You need the best commercial refrigerator to keep your restaurant or grocery shop supplies fresh.

Cisco Named a Leader in the IDC MarketScape for SD-WAN Infrastructure 2021

Cisco Retail

The opportunities for business transformation at the intersection of hybrid work and hybrid cloud are immense, but they’re matched by the challenge of supporting more distributed, dynamic workloads on the WAN.

Nisa commits to entirely ethical eggs from 2022

Talking Retail

Nisa’s entire stock of fresh eggs will be free-range from the end of the year, the group announced this week. The Co-op, which owns Nisa, already has all its own-brand eggs as free-range, so Nisa’s move will bring it in line with the Co-op’s sourcing policy.

Employers urged to update vaccine mandates amid race for booster shots

Inside Retail

Employers who mandated vaccines in the workplace are being urgently warned to consider updating their policies to also include booster shots, as New South Wales and Victoria grapple with increasing cases of the Omicron strain of COVID-19.

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Vietnam factory closures cause Nike to cancel 130M units

Retail Dive

Those factories are now operational and Nike has returned to 80% of its weekly production volume pre-closure, executives said

Do More With Webex Out-Of-Office Auto Reply

Cisco Retail

Out-Of-Office Automatic Reply. What a great feature, right? A short out-of-office email that goes out automatically to anyone who sends you a message while you are away for a period of time. It notifies the sender that you are away and may not respond until you return.

Autonomous Delivery Robots Now Roam the Cincinnati Airport

Retail Touch

A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG).

Chemist Warehouse accused of price tampering during Black Friday sales

Inside Retail

Chemist Warehouse has been accused of inflating product prices across the Black Friday weekend, signalling ‘savings’ which were actually higher than the standard prices advertised before and after the shopping event.

Department Store Offers Shoppers a Calming, Biophilic Space

VMS

The subject of Covid and its seemingly endless variants and resulting changes to protocols elicits groans, eye-rolls and sighs of exhaustion. The pandemic has changed our lives, our habits, our ways of existence and our ways of thinking. We have gained, and we have lost.

Engage in Hybrid Collaboration Around Network Automation

Cisco Retail

What do you want to learn at Cisco Developer Days? The next global Cisco Developer Days is set to take place May 10-12, 2022 (save that date!). We’re planning a hybrid event – in person in Stockholm, Sweden and virtual – and planning for the event is already in full swing.

One Simple Idea That Can Help You Retain Your Best Employees

Shep Hyken

We had some great feedback on The Three N’s of Employee Fulfillment article and video. Plenty of great comments. Here’s a very short refresher in case you missed it. Leadership expert Tim Durkin shared with us that our employees want to be needed, noticed, and known.

Deciem brings good tidings after tough year with positive newspaper

Inside Retail

Global beauty company Deciem is spreading some Christmas cheer with a publication dedicated entirely to good news. Deciem commissioned Portland-based positive news media company, Good Good Good (GGG) to create a custom issue for the brand. “We

Supergoop sells majority stake to Blackstone

Retail Dive

The SPF-focused beauty brand will use the investment to help it launch new products, educate consumers and expand internationally

Virtual Queues: The Waiting Isn’t the Hardest Part

Retail Touch

Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Then COVID-19 arrived and accelerated the rate of change, challenging stores even more to keep up.

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SecureX Wins Again

Cisco Retail

Co-authored by Frank Lento. It’s the most wonderful time of the year! No, we are not talking about the holiday season (although that is great too). Instead, we are referring to the fact that CRN has announced its 2021 Products of the Year.

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Chemist Warehouse accused of price tampering during Black Friday sales

Inside Retail

Chemist Warehouse has been accused of inflating product prices across the Black Friday weekend, signalling ‘savings’ which were actually higher than the standard prices advertised before and after the shopping event.