Inside Retail
DECEMBER 21, 2021
Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank. The main driver of the excess spending, according to CBA executive general manager of everyday banking Kate Crous, are shoppers not wanting to pay full price after two years of pandemic has left them wanting to make their money go further.
Retail Focus
DECEMBER 21, 2021
This year for its annual festive campaign, Nespresso is collaborating with the Colombian fashion designer and artist Johanna Ortiz : Under the creative idea “Gifts of the Forest”, specially chosen boutique windows are being enhanced through augmented reality – sound transducers turn them into a sound object with “Forest Sound” Nespresso, the manufacturers of coffee and coffee capsules owned by Swiss food group Nestlé, has launched an unconventional campaign with a new app
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Tokinomo
DECEMBER 21, 2021
Customers are demanding more from retailers and brands. The pandemic, the increase in online shopping, and the omnichannel options available showed customers that there is a better, more convenient way to shop. However, shoppers are not only looking for convenience, they are also looking for an entertaining and personalized shopping experience.
Nvidia
DECEMBER 20, 2021
Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week. The mid-size sedan borrows from its luxury and performance predecessors for an intelligent vehicle that’s as agile as it is comfortable. Its AI features are powered by the NIO Adam supercomputer , built on four NVIDIA DRIVE Orin systems-on-a-chip (SoC).
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.
Inside Retail
DECEMBER 20, 2021
From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC). “Many fashion brands are hesitant to adopt a digital design workflow as their current practices are expensive to transition away from.
Retail Focus
DECEMBER 21, 2021
Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller. Barker and Stonehouse managing director James Barker said: “This is a different way of trading for us, but then retail has changed markedly in the past five years, and particularly in the past two.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
DECEMBER 20, 2021
Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online. That’s more than double the historical average.
Inside Retail
DECEMBER 21, 2021
Heartbroken by the disappearance of her cat, Filipino IT specialist and blogger Sophie* decided to use her Facebook Ads account to appeal to anyone in her local area who might have seen it. Just two days later her bank account had been emptied and Facebook was sending her a demand for further advertising it served after her debit card charge bounced and before her campaign was cancelled.
Retail Focus
DECEMBER 21, 2021
Saint Laurent has announced the opening of a flagship store in Paris at Avenue Champs-Élysées for summer 2023. The designer apparently expressed this ambition to open on the prestigious avenue in 1983, when the Costume Institute at the Metropolitan Museum of Art in New York hosted a major Yves Saint Laurent exhibition — the first retrospective of a living couturier’s work.
Small Biz Trends
DECEMBER 22, 2021
You need the best commercial refrigerator to keep your restaurant or grocery shop supplies fresh. There are more than a dozen types of commercial refrigerators to choose from, ranging from glass door merchandisers that are popular with grocery and convenience stores, to reach-in refrigerators for storing raw meats and cooked products, to open-air coolers that are perfect for grab-and-go products, and many more.
Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert
Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.
Cisco Retail
DECEMBER 22, 2021
5G adoption is causing mobile networks to grow at unprecedented rates. This brings with it significant new business opportunities but can also increase the complexity and cost of deployment and operations. An intelligent, programmable network enables communication service providers to take advantage of the growth that 5G offers while streamlining their operations to maximize return on investment.
Inside Retail
DECEMBER 20, 2021
Woolies chief executive Brad Banducci has penned an open letter to Australian pharmacists outlining the supermarket group’s plans for Australian Pharmaceutical Industries , should it win out over rival Wesfarmers. The letter, which appeared in Pharmacy Daily on Monday , comes after Wesfarmers’ boss Rob Scott said many pharmacists find the overlap between products sold across Woolworths’ stores and many pharmacies uncomfortable , and could lead to issues.
Retail Focus
DECEMBER 21, 2021
Canadian fashion and lifestyle brand Frank and Oak expands its footprint in Asia with the opening of its first Experience Store in Shanghai, China on 1st December. Located at Tai Koo Li mall in downtown Shanghai, the new Frank and Oak Experience Store was designed by Montreal-born Sacha Silva, who has been pioneering sustainable design and construction in China for more than 20 years.
Retail Dive
DECEMBER 20, 2021
As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.
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Cisco Retail
DECEMBER 22, 2021
After managing the sudden switch to remote work in 2020, organizations are making a more permanent transition into the flexible hybrid workforce. The Federal Bureau of Investigation (FBI) found that cybersecurity attacks rose by 3-4 times from the transition to remote work in 2020. In addition, experts predict that ransomware will cost the world up to $20 billion in 2021 and is expected to be a greater concern with the hybrid work model.
Inside Retail
DECEMBER 20, 2021
Christmas has always been the major peak season for many retailers, but like so many other parts of business operations, the festive season has been impacted by significant changes since Covid hit, some of which may be permanent. If you cast your mind back to 2019, Christmas was business as usual. “E-commerce was on a steady rise. People were shopping in stores and Black Friday, Cyber Monday were becoming successful sale events on those specific days.
Talking Retail
DECEMBER 20, 2021
More than half of customers think that local retailers could make better use of social media, according to a leading insurer. Information about offers was the most popular request (58%) while a smaller number of those surveyed (28%) wanted to know about a retailer’s specialist products and 24% wanted them to bring the community together. This story continues at Local retailers advised to make better use of social media as restrictions return.
Retail Dive
DECEMBER 20, 2021
The court pulverized many of the arguments from the National Retail Federation and others, but the rule is likely destined for the Supreme Court.
Advertiser: ZoomInfo
When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.
Cisco Retail
DECEMBER 22, 2021
The opportunities for business transformation at the intersection of hybrid work and hybrid cloud are immense, but they’re matched by the challenge of supporting more distributed, dynamic workloads on the WAN. IT must provide connectivity for hybrid users, secure and connect mission-critical applications in the cloud, and support a vast array of connected devices, all while ensuring an optimal experience for every interaction.
Inside Retail
DECEMBER 19, 2021
McDonald’s reopens its first Australian store with a flashback to the 1970s. It was the Yagoona outlet in Sydney that brought the Golden Arches to these shores and on Friday 17 December, the memory of those days was revived with limited time retro pricing on the menu. Celebrating 50 years since the very first Macca’s opened its doors in December 1971, the new McDonald’s Yagoona reduced the Hamburger to its original 20 cents for two hours.
Talking Retail
DECEMBER 20, 2021
Nisa’s entire stock of fresh eggs will be free-range from the end of the year, the group announced this week. The Co-op, which owns Nisa, already has all its own-brand eggs as free-range, so Nisa’s move will bring it in line with the Co-op’s sourcing policy. Darren Hamilton, Nisa’s wholesale category controller, said: “We are. This story continues at Nisa commits to entirely ethical eggs from 2022.
Retail Dive
DECEMBER 20, 2021
The sector is having a good holiday season after bouncing back this year as consumers refreshed their closets. But its problems haven't gone away.
Speaker: DeAnna McIntosh, Retail Growth Strategist
The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.
Cisco Retail
DECEMBER 22, 2021
Out-Of-Office Automatic Reply. What a great feature, right? A short out-of-office email that goes out automatically to anyone who sends you a message while you are away for a period of time. It notifies the sender that you are away and may not respond until you return. Your out-of-office message usually provides important information such as: Return date.
Inside Retail
DECEMBER 21, 2021
Employers who mandated vaccines in the workplace are being urgently warned to consider updating their policies to also include booster shots, as New South Wales and Victoria grapple with increasing cases of the Omicron strain of COVID-19. Fay Calderone, partner and workplace relations lawyer at Hall & Wilcox, says if the level of protection vaccines give against severe illness wanes after four months, and more rapidly for AstraZeneca, employers that have enforced mandates will need to revise
Retail TouchPoints
DECEMBER 22, 2021
A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG). Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. Customers receive status updates on their phone and a unique QR code that can be scanned by the robot’s top camera, to open its secure compartment and retrieve their it
Hyken
DECEMBER 22, 2021
We had some great feedback on The Three N’s of Employee Fulfillment article and video. Plenty of great comments. Here’s a very short refresher in case you missed it. Leadership expert Tim Durkin shared with us that our employees want to be needed, noticed, and known. We welcome him back this week with a simple feedback technique connected to his Three N strategy that will help you motivate and keep your best employees. .
Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC
Since 2020, procurement and supply chain professionals have faced an unprecedented set of challenges. The pandemic was just the start. It was followed by port blockages and congestion, strikes among truck drivers and railway workers, a major recall and plant closure that led to a disastrous baby formula shortage, concerns about the future of semiconductor availability, turbulence in the ESG investment market, and much more.
Cisco Retail
DECEMBER 21, 2021
What do you want to learn at Cisco Developer Days? The next global Cisco Developer Days is set to take place May 10-12, 2022 (save that date!). We’re planning a hybrid event – in person in Stockholm, Sweden and virtual – and planning for the event is already in full swing. This time we want you to not only show up but to bring some of your own secret souses.
Inside Retail
DECEMBER 20, 2021
Chemist Warehouse has been accused of inflating product prices across the Black Friday weekend, signalling ‘savings’ which were actually higher than the standard prices advertised before and after the shopping event. According to a report by consumer advocate Choice, at least three products saw prices a collective 38 per cent higher than their ‘regular’ price – a wooden bath brush, a pack of 1000 fish oil tablets, and Blackmores calcium and magnesium tablets.
Nvidia
DECEMBER 21, 2021
Data centers need extremely fast storage access, and no DPU is faster than NVIDIA’s BlueField-2. Recent testing by NVIDIA shows that a single BlueField-2 data processing unit reaches 41.5 million input/output operations per second (IOPS) — more than 4x more IOPS than any other DPU. The BlueField-2 DPU delivered record-breaking performance using standard networking protocols and open-source software.
Retail Dive
DECEMBER 23, 2021
To benefit from returns, retailers need to enhance the customer experience, optimize costs and preserve revenue, write Alvarez & Marsal's Michael Simoncic and Alfredo Lozano.
Advertiser: Experience Retail Today
With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.
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