Sat.Apr 03, 2021 - Fri.Apr 09, 2021

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Selfridges is ready to reopen as it unveils its new windows four days early

Retail Focus

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.

Outdoor 333
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Amazon Fulfillment Center Workers in Alabama Reject Unionization

Retail TouchPoints

In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.

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From finance to fine jewellery: Q&A with Fairfax & Roberts MD

Inside Retail

Fine jewellery retailer Fairfax & Roberts has a long history of connecting with consumers at some of life’s biggest milestones. And it’s this intimate relationship with customers that has seen the brand go from strength to strength since the brand was established over 160 years ago. Here, managing director Irene Deutsch shares an insight into her own career journey, lessons learned from the past year and the ways the brand is staying relevant with the modern consumer.

Finance 264
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Last-mile advertising: Connect with customers at the point of purchase

Tokinomo

The last mile is the hardest, but it is also the most rewarding. This is also true in retailing. While retailers focus on getting their customers inside the shops, they forget about the most important part: last mile advertising.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Sempere Mannequins launches a collection of sports and athletic mannequins

Retail Focus

Sempere Mannequins launches a collection of sports and athletic mannequins, designed to express the strength and dynamism of the human body in movement. Comprised of over 60 mannequins, torsos and accessories, the Olympia + Invictus collection evokes energy, victory and prestige to highlight the garments on display. Sempere has carried out detailed studies of human anatomy and movements, to create a collection of mannequins with poses that bring the dynamism of sport into the shop window.

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Lululemon to Open up to 50 Stores in 2021, Expand MIRROR In-Store Shops

Retail TouchPoints

Athleticwear brand lululemon shared plans to expand its physical store presence, opening 40 to 50 new mainline locations globally in 2021, according to comments made during its Q4 earnings call with analysts. “In 2021, we’ll be implementing a number of exciting initiatives, starting with the initiative to kickstart our stores,” said Calvin McDonald, CEO of lululemon on the call.

Shopping 312

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Navigating the Changing CPG Retail Landscape – Challenges, Trends, & Best Practices

Intelligence Node

Table of Contents Introduction: Adapting to the ‘New Normal’ of the CPG Industry 5 Key CPG eCommerce Challenges Top CPG Trends In The New Age Retail Economy Best Practices to Win the Evolving Online CPG Market Conclusion: The Way Forward is Digital There is not one industry or business that wasn’t impacted by the pandemic […]. The post Navigating the Changing CPG Retail Landscape – Challenges, Trends, & Best Practices appeared first on Blog.

Marketing 151
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McArthurGlen Designer Outlet Cheshire Oaks to welcome athletic apparel brand lululemon

Retail Focus

McArthurGlen Designer Outlet Cheshire Oaks will continue to expand its retail selection with the arrival of premium fitness brand lululemon, ahead of its highly-anticipated reopening this month. Renowned for its original and inventive activewear offering, lululemon will open at Cheshire Oaks on April 12 th as the centre reopens to the public. Founded in Vancouver, Canada, lululemon is an experiential sportswear brand, offering innovative products for yoga, running, training and other sweaty pur

Apparel 233
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The Future of Retail: BOPIS 2.0 and RFID Technology

Retail TouchPoints

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the modern-day retail experience. BOPIS is a hybrid shopping experience allowing customers to buy items online and then pick them up in a physical store. BOPIS helps retailers provide a more accurate stock inventory and better visibility of the stock, keeping supply chains running smoothly.

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Inside Scotch & Soda’s plans for world domination

Inside Retail

Dutch fashion retailer Scotch & Soda is accelerating its global expansion plans with a total of 15 new brick-and-mortar stores and 12 shop-in-shops opening worldwide over the next six months. Cities across key markets in Europe, North America, the Middle East and Asia-Pacific will welcome the retailer, which has just unveiled its new brand identity embodying “the free spirit of Amsterdam”.

Planning 246
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Uniqlo raises outlook as new challenges emerge

Retail Wire

Fast Retailing, parent company Uniqlo, announced that it posted a profit of $1.53 billion for the six months through February. The retailer expects further improvements going forward, but has seen some supply chain disruptions after two factories it uses in Myanmar were closed due to fires that happened as civil unrest continues following a military coup.

Consumer 130
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Frasers Group unveils new Frasers multibrand store concept in Wolverhampton

Retail Focus

On Monday 12th April, Frasers Group plc will open the doors for the very first time to Frasers Wolverhampton, a dynamic 34,000sq ft retail destination in the heart of the city. Designed as an inspirational place to meet, explore and shop; Frasers boasts a range of beauty, fashion, premium and contemporary accessories and designer childrenswear. Frasers will also feature homewares in an interactive Frasers House area of the store, and a vibrant new restaurant that will open at a later date in li

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Payment Providers Partner to Offer Buy Now, Pay Later Service

Retail TouchPoints

Afterpay and Adyen are working together to offer Afterpay’s buy now, pay later (BNPL) services to retailers. Merchants on Adyen can offer Afterpay in the UK, the U.S., Canada, Australia and New Zealand. The solution provider duo’s first partner will be British footwear brand Hunter , which will now let its customers pay for purchases in up to four installments.

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Does your customer service translate across cultures?

Inside Retail

Customer service in a multi-cultural world is a complex matter. While good customer service rests on the ability to establish trust, rapport and demonstrate respect, how we achieve that differs across cultural groups. How many cultures does your business encounter on a typical day? Even with borders closed to international shoppers, businesses are constantly navigating diverse cultural situations within our national borders.

Boutique 246
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Amazon appears to be holding off union at Alabama warehouse

Retail Wire

Early results being tabulated by the National Labor Relations Board shows about 70 percent of workers at an Amazon.com warehouse in Alabama have voted against being represented by the Retail, Wholesale and Department Store Union. “Our system is broken, Amazon took full advantage of that, and we will be calling on the labor board to hold Amazon accountable for its illegal and egregious behavior during the campaign,” Stuart Appelbaum, president of the union, said in a statement.

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England’s longest and fastest zipwire to open at Bluewater

Retail Focus

The longest and fastest zip wire in England, Skywire, is to open on May 14 at Bluewater , one of Europe’s leading retail and leisure destinations. Landsec is redefining the Bluewater experience and Skywire is the first of nine unique attractions that will comprise Hangloose Adventure , a brand new large-scale leisure offer at Bluewater. Skywire is the focal point of Hangloose Adventure, and includes four individual 725-metre-long zip wires linked to a 15.5-metre high dispatch tower situated on

ATS 183
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Inventory Optimization Solution Provider Trax Secures $640M in Fresh Funding

Retail TouchPoints

Trax , a cloud-based solution that helps CPG brands and retailers optimize their inventory strategies through data and analytics, has secured $640 million in Series E funding. The round was led by SoftBank Vision Fund 21 and technology-focused funds managed by existing investor BlackRock. The Trax suite of solutions is aimed at accelerating the digital transformation of grocery retail by providing granular visibility of inventory and store conditions.

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New Fashion Hub prepares young talent for world domination

Inside Retail

Australia’s small marketplace and the continued decline in onshore manufacturing are among the biggest barriers facing local fledgling designers, according to Melbourne Fashion Hub founder Julia Browne. Browne is an advocate and supporter of emerging and independent fashion designers. She officially launched the Hub at the end of March as part of Melbourne Design Week, with the aim of giving young fashion graduates the tools they need to be successful in the business world.

Fashion 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Amazon is moving Prime Day up this year

Retail Wire

Amazon.com is moving its annual Prime Day event to June, according to sources reported to be familiar with the matter. The retail and technology giant declined to either confirm or deny any changes to plans for the company’s 2021 multi-day sales promotion for Amazon Prime members. Amazon held Prime Day in July until last year when it made the decision to push the event back due to challenges created by the novel coronavirus pandemic.

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High Street bounceback: O2 boosts stores with £4.4m refit investment

Retail Focus

Shoppers are ready to hit the pavements after weeks of national lockdown, as new research from O2 has found that 62% missed going into physical shops during Covid-19 lockdown restrictions – a 12% increase since July, and 65% are planning to go back to the high street for things they would have brought online during lockdown. Additionally, 90% are looking forward to the opening of non-essential retail stores and 24% are drawn to shopping in person due to the enjoyment of the atmosphere.

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Amazon Rollup Elevate Brands Raises $12.5M, Acquires 20th Brand

Retail TouchPoints

FBA (Fulfillment by Amazon) aggregator Elevate Brands , which acquires and operates Amazon third-party businesses, has raised an additional $12.5 million in bridge funding from its existing group of fintech and ecommerce business investors. The new capital brings the company’s total funding to more than $67.5 million in 2021. This most recent investment enabled Elevate to acquire its 20th Amazon Marketplace brand earlier in April 2020, and will fuel its plan of buying three to four new sellers e

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GlamCorner, Spell launch designer-led rental platform

Inside Retail

GlamCorner has expanded its rental reach to partner directly with Australian fashion designers, with Byron Bay-based Spell among the first to launch a bespoke online store allowing customers to rent from the brand. Using a GlamCorner-hosted store, customers can now choose from 48 Spell garments to rent from the ‘Sister to Sister’ rental platform, with delivery, return and cleaning handled by GlamCorner.

Fashion 246
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Instacart and DoorDash to debut credit cards

Retail Wire

The nation’s largest grocery and meal delivery companies are planning to roll out credit cards that offer rewards to frequent users of their services. Instacart is expected to launch a card next year that will allow cardholders to earn five percent back on purchases it delivers. DoorDash is said to be deciding on a card provider and is looking to recruit restaurants and other companies it works with to participate in partner offers.

Planning 130
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Browns Mayfair Flagship is a place to discover, dream and play

Retail Focus

Browns Brook Street, located at 39 Brook Street in the heart of London’s Mayfair, is an enchanting destination designed to immerse you in a curated world of fashion, fine jewellery, food and culture. The move from their roots on South Molton Street, which first opened its doors in 1970, cements Browns as a purveyor of experiential retail, celebrating innovation and translating the brands pioneering spirit into new and exciting retail concepts that place emphasis on technology and the power of pe

Fashion 162
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The Collected Group Files for Bankruptcy to Reduce Debt by $150 Million

Retail TouchPoints

The Collected Group Company (TCG), a women’s fashion retail group with brands including Joie , Equipment and Current/Elliott , has filed for bankruptcy protection. The company plans to reduce its debt and give senior lenders additional ownership as it seeks to reverse its fortunes or, potentially. sell off brands. The retailer plans to use this as an opportunity to negotiate with landlords as it restructures its finances, according to court papers.

Wholesale 274
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Our last interview with Australian fashion icon, Carla Zampatti

Inside Retail

Tributes have been flowing in from around the world since Australian fashion icon Carla Zampatti passed away in Sydney on Saturday 3 April at the age of 78. Customers, past employees and leaders across various sectors, from fashion and politics to sports and media, have shared their memories of the acclaimed designer. In October last year, I spoke with Carla for the first time at a Sydney event for Afterpay Australian Fashion Week, when it was announced that the show would make a return as a phy

Fashion 246
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Former Chewy CEO to be named GameStop chairman

Retail Wire

Ryan Cohen, a co-founder and former CEO of Chewy, will become the next chairman of GameStop, to take effect at the company’s annual shareholder meeting scheduled for June 9. Mr. Cohen, who took a stake in the gaming retailer last year, has been leading an effort to transform its digital operations and close underperforming stores.

ATS 130
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The role of returnable transit packaging in supporting ?the 2021 omnichannel retail market

Retail Focus

The struggles of the UK high street and the acceleration of retail sales from ‘bricks to clicks’ have never been more apparent than during the Covid-19 pandemic. With consumer use of e-commerce said to have accelerated by up to five years in the first UK lockdown, some retailers were initially left floundering as panic buying ensued and supply chains were challenged to keep shelves stocked, as well as extend their home delivery capabilities.

Returns 130
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BJ’s Wholesale Club President and CEO Dies at Age 48

Retail TouchPoints

BJ’s Wholesale Club President and CEO Lee Delaney died unexpectedly on April 8 due to presumed natural causes. Bob Eddy, EVP, Chief Administrative and Financial Officer, has been named Interim CEO by the Board of Directors, effective immediately. Delaney was promoted from EVP and Chief Commercial Officer to President in September 2019 , and took on the CEO role in February 2020.

Wholesale 264
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“I’m bloody excited”: Richard Facioni launches boutique private equity firm

Inside Retail

It may have been a tough year for retail, but former Alceon executive director Richard Facioni is feeling bullish about its future and today, he’s putting his money where his mouth is with the launch of his private equity business, ACTA Group, focusing largely on retail. “We’re seeing more opportunities in retail and through Covid in particular, with all the changes happening, like consumer [behaviour], it’s going to set up some really interesting opportunities going forward,” he told Inside Ret

Boutique 245
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.