Sat.Apr 15, 2023 - Fri.Apr 21, 2023

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Three ways to make the recruitment process more inclusive

Inside Retail

We all understand the business and social case for greater diversity in our teams. The research has been done, from innovation to greater profits, the evidence for representation is there, and we know it. As social and ethical businesses, we also know that lifting representation isn’t just something we might do, but something we need to do. But what we need to understand is that historically marginalised people have been let down by employers time and time again.

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Returnable retail bag trial launches at CVS Health, Target stores

Retail Dive

Immediately receiving $1 in cash upon returning a borrowed bag provides a stronger incentive to participate than some other deposit programs, according to organizers from Closed Loop Partners.

Returns 95
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AI in Retail, online grocery, and virtual stores - Weekly Snacks #51

Tokinomo

Campaign corner Only the best. In Farmer’s Dog’s commercial a woman shares the tale of how her family welcomed a golden retriever named Sam into their lives through adoption. She encourages fresh dog owners to cherish their time with their furry friends by engaging in playtime, offering love and care, embarking on lengthy walks, and allowing them to explore their surroundings.

Marketing 227
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Vuori Hires First CIO and Chief People Officer to Fill C-Suite Seats

Retail TouchPoints

Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.

Finance 336
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Wesfarmers’ API set to acquire Silk Laser Clinics business

Inside Retail

Wesfarmers’ wholly-owned subsidiary Australian Pharmaceutical Industries (API) has made a $167 million non-binding indicative and conditional offer to acquire specialist skincare clinic chain Silk Laser Clinics. Under the deal, Silk’s shareholders will receive $3.15 per share indicating a premium of 30.2 per cent to the closing price yesterday, of $2.42 per share.

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David’s Bridal files for Chapter 11 and makes plans to cut 9K+ jobs

Retail Wire

David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.

Planning 246

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David’s Bridal Lays Off 9,000 Workers, Files for Chapter 11

Retail TouchPoints

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.

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How retailers celebrated Thailand’s Songkran water festival

Inside Retail

Late one morning in mid-April, at the beginning of the Thai New Year celebrations, I walked into the lobby of my condo building and held the door open for a young woman who was muttering to herself and looking ruefully at her iPhone, which she was desperately, and unsuccessfully, trying to restart. She was able to get the Apple logo up but after that the circuitry refused to advance the screen because the phone had been doused in water.

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Introducing a New Product: A Guide

Wiser

Developing a new product and introducing it to the market is a huge and often daunting task, but it’s necessary for businesses that want to stay competitive in a fast-paced industry. The Harvard Business School says that 30,000 new products are introduced to the market each year, and according to Mckinsey & Company , less than 50 percent of those launches achieve their target business goals.

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The Handbag Clinic Debuts in Fenwick, York with Range of Restoration Services

Retail Focus

Luxury handbag restoration and pre-owned designer resale retailer, The Handbag Clinic, is expanding its partnership with premium department store Fenwick with the opening of its third in-store concession in Fenwick York. The launch of the store in York followed two successful launches in Fenwick Newcastle and Fenwick Colchester. Both concessions had rapid growth within the last 12 months, with Newcastle turnover up 77% and Colchester up 32% YoY.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Saks Expands Limitless VIP Program to Include More Experiences that ‘Money Can’t Buy’

Retail TouchPoints

Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. The invite-only program requires at least six store visits a year and a “spend threshold in the six figures ,” according to Harper’s Bazaar.

Jewelry 318
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Australian Easter spending rise lags inflation

Inside Retail

Australian consumers forked out $8.1 million over the Easter trading period, according to Westpac DataX research, reported in conjunction with the Australian Retailers Association (ARA). Spending grew modestly at 4.5 per cent over last year – less than the 7.3 per cent year-on-year inflation rate. This year’s Easter sales were driven by food retailing contributing $3.6 billion – up 8.6 per cent.

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Twitter tries to fix its blue check mess

Retail Wire

Twitter has begun removing blue check marks to verify the identity of those tweeting on the social media site. The change has led to many widely followed people and government agencies losing their checkmarks, which could lead to further confusion in a process that has been less than smooth since it was instituted under new owner Elon Musk.

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Gramicci chooses Seven Dials, Covent Garden for its inaugural global store

Retail Focus

Shaftesbury Capital has announced that Gramicci, the internationally renowned lifestyle clothing brand, is to make its global bricks and mortar debut at Seven Dials in Covent Garden. Located at 3 Earlham Street, the 1,400 sq ft debut store will stock the brand’s unique range of functional outdoor fashion. Designed with movement in mind, Gramicci’s range of high-quality apparel is steeped in the brand’s climbing heritage, providing minimalist, hard-wearing and functional outerwear.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Future of International Commerce is Online — and the Field is Open

Retail TouchPoints

Where will the next great international business opportunity appear? The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast

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Tasmanian bootmaker, winery team up to create limited-edition boots

Inside Retail

Boot maker Blundstone and Tasmanian winery Devil’s Corner have teamed up to create an exclusively designed limited-edition boot. The Winemaker boot, which is based on Blundstone’s Originals range, features an exclusive brown leather colourway and is part of the Devil’s Corner x Blundstone competition aimed at “driving the discovery of Tasmanian wines”.

Consumer 246
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H-E-B opens first Fresh Bites convenience store

Retail Wire

H-E-B has opened Fresh Bites, its new convenience store banner, adjacent to one of its grocery stores in Leander, TX, north of Austin. Johnny Mojica, public affairs manager at H-E-B, said the store represents the first step in the company’s plan to rebrand its 12 gas station stores with foods sold in its supermarkets. “I think what we wanted our customers to feel when they stepped into these H-E-B Fresh Bites convenience stores was that they felt like they were going into an H-E-B st

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St Anns Shopping Centre secures Foot Locker relocation and upsize

Retail Focus

Railpen , one of the largest pension managers in the UK, has announced Foot Locker , the leading global sneaker and apparel retailer, has signed at St Anns Shopping Centre for its new Harrow flagship, relocating and upsizing from its current location at 34 St Anns Road. Foot Locker is set to open a 4,100 sq ft unit located adjacent to the main entrance of St Anns Shopping Centre.

Shopping 147
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Generative Art is Helping (re)Humanize the Retail Experience

Retail TouchPoints

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.

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Good, better, best: How Myer is winning during the ‘shift to thrift’

Inside Retail

Australians have been bombarded with cost-of-living pressures from many sides. From essentials – at the supermarket and the petrol pump, in the mortgage and in the power bills – to the not-so-essentials, such as the local café, the fashion boutique, the travel agent and the new car dealer. Even if you’ve got cash to splash (remember, less than half of Australian households have a mortgage), we’re being bombarded with headlines that probably make you think twice about parting with your hard-earne

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Whole Foods to cut corporate jobs and consolidate ops

Retail Wire

Whole Foods Market plans to cut several hundred corporate jobs and reorganize its grocery operations into six regions, down from nine. The Amazon.com-owned grocery chain is not planning to eliminate jobs in its stores or distribution centers.

Planning 130
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New Bershka store opens doors at Blanchardstown Centre

Retail Focus

Bershka, the international fashion retailer, today opens the doors to its new store at Blanchardstown Centre, Dublin’s largest retail and leisure destination. Bershka is owned by Spanish multinational clothing company Inditex, whose portfolio also includes ZARA, Massimo Dutti, Pull&Bear and Stradivarius, amongst others. The news follows the recent opening of ZARA’s largest store in Ireland at the centre.

ATS 147
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Barnes & Noble Revamps Loyalty Program, Adding Free Option

Retail TouchPoints

Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001, launching its first free program and enhancing the benefits of its paid Membership program. The retailer also revealed plans to open 30 new stores in the coming year, although it provided no details on where they would be located or when they would open.

Shipping 286
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Hair salon penalised over unlawful cashback scheme

Inside Retail

The former operators of a Sydney hairdressing salon have incurred more than $291,000 in penalties, as well as having received backpayment orders, for having underpaid a worker through an unlawful cashback scheme. The Federal Circuit and Family Court has imposed a $100,000 penalty against Yeon Beauty Salon Pty Ltd, which operated the Yeon Art Hair salon, and a $39,091.50 penalty against the company’s sole director and manager, Mi Yeon Ha, after having determined that the salon and Ha were guilty

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Twitter will not prohibit tweets trolling transgender individuals

Retail Wire

Twitter’s previous policy prohibited “repeated slurs, tropes or other content that intends to degrade or reinforce negative or harmful stereotypes about a protected category. This includes targeted misgendering or deadnaming of transgender individuals.” The social media company has removed the protection for transgender individuals in its updated policy, according to the Wayback Machine.

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Stratford-upon-Avon uses street art installation to mark William Shakespeare’s birthday and regenerate local high street

Retail Focus

A first of its kind urban art installation will be displayed in Stratford-upon-Avon town centre, which will see established urban artists revamp now-disused retail spaces on the high street to create an immersive exhibition influenced by some of William Shakespeare ’ s best-known sonnets. Acclaimed artists Church of Best Ever, Cee Illustrate, Ed Hicks, Tom J Newell, Zoe Power, and Pete Barber will unveil their new work on Shakespeare ’ s 459 th birthday on Friday 21 st April 2023.

Shopping 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Walmart Introduces Renewable Natural Gas Engine into its Transportation Fleet

Retail TouchPoints

Walmart has advanced its commitment to a zero-emissions transportation fleet with the debut of a 15-liter compressed natural gas engine that will be incorporated into Walmart’s vehicles. The X15N engine, supplied by Cummins and fueled by Chevron , uses compressed natural gas (CNG) linked to renewable natural gas. The first truck will make an inaugural trip from Indiana to California with pit stops along the way to refuel at Chevron stations.

Location 277
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Irene Falcone gets back into the beauty business

Inside Retail

Nourished Life founder Irene Falcone is set to launch a new e-commerce wellness and beauty platform, Sans World in the coming weeks. Falcone founded Nourished Life in 2011 to sell organic, natural and toxin-free products. She later sold it to the now-collapsed wellness retailer BWX, for $20 million. Falcone said: “I approached BWX many times in the last two years and offered to go back to them and advise them on how to rebuild the mess they had made of Nourished Life but to no avail.

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Amazon launches program to fight counterfeiters

Retail Wire

Amazon.com has launched its Anti-Counterfeiting Exchange (ACX) to identify and track counterfeit goods sold on its marketplace. “We think it is critical to share information about confirmed counterfeiters to help the entire industry stop these criminals earlier,” said Dharmesh Mehta, Amazon’s vice president of selling partner services.

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The O2’s Q1 and Easter Half Term Performance Surpasses Expectations, Rivals 2019 Trade Levels

Retail Focus

The O 2, which is owned and operated by AEG and Crosstree Real Estate Partners, has reported a stellar trading period throughout Q1 and Easter half term, with sales throughout the destination surpassing 2019 results. Strengthened by impressive leasing activity with an abundance of new openings across retail, leisure, and F&B, as well as a strong run of events at The O2 arena including Country to Country festival, two nights of Ed Sheeran and nine nights of Elton John, The O 2 ’s ongoing pos

Shopping 130
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.