Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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How to avoid stockouts: Best practices for retailers

Tokinomo

Stockouts can be a major issue for retailers, leading to lost sales, frustrated customers, and a damaged reputation. Avoiding stockouts requires careful planning and attention to detail, but the effort is well worth it. By taking the right steps, retailers can keep their shelves fully stocked and meet the needs of their customers.

Planning 182
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Three Reasons to Offer Same-Day Delivery and Three Reasons Not To

Retail Focus

Are you considering offering your customers same-day delivery? If so, you should first spend time considering the following advantages and disadvantages. Three Reasons to Offer Same-day Delivery Let us begin with the positives. The following three reasons why you should provide same-day delivery will undoubtedly make you think same-day deliveries are a good idea. 1.

Returns 130
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Declining returns push brands to diversify advertising channels

Inside Retail

The cost of customer acquisition on Google ads has become higher than ever before, with most brands now paying an average of $28 per customer – enough to cover a takeout meal, a decent bottle of red, or two movie tickets on cheap Tuesdays. There’s a clear need for high-performing alternatives to Google and Facebook that help brands convert customers for less, without sacrificing quality or reach.

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Seven Ways to Show Your Employees Some Love on Valentine’s Day

Hyken

If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers. Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers. If you’ve been following my work, this isn’t anything new.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Reuters: Kroger and Albertsons Seek Sale of Up to 300 Stores to Ease Merger Concerns

Retail TouchPoints

Kroger and Albertsons Companies are reportedly working on plans to sell between 250 and 300 of their combined 4,996 stores in order to alleviate U.S. antitrust concerns regarding their merger, people familiar with the matter told Reuters. The move is aimed at easing regulators’ concerns that the deal could lead to grocery price hikes during a time of heavy inflation.

Grocer 290
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The Heart of EuroShop: Shopfitting, Store Design & Visual Merchandising

Retail Focus

The EuroShop trade fair, held in Düsseldorf from 26th February to 2nd March 2023, will showcase the latest developments in retail design, shop fitting and visual merchandising. This sector, one of eight experience areas at EuroShop, is the largest and most diverse, with 328 exhibitors showcasing their latest products and ideas over 28,000 square metres of exhibition space in Halls 10, 11, 12 and 13.

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Delivery robots, Gen Alpha, and Shopping Priorities - Weekly Snacks #41

Tokinomo

Campaign Corner Teasing the roast. In this commercial , Mr. Peanut, the famous Planters character, will participate in a comedy roast but constantly interrupts the Roastmaster General, Jeff Ross. Despite his attempts to offer jokes, he doesn't understand that he can't help with his own roast. The Roast of Mr. Peanut will take place during Super Bowl LVII on Feb 12, 2023.

Shopping 180
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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 is set to be more important than ever as the global retail industry looks to recover from the effects of the pandemic. Taking place in Düsseldorf from 26 February to 2 March, EuroShop will provide a platform for over 1,700 exhibitors from 56 nations to showcase their latest developments and innovations in the retail industry. EuroShop will showcase innovative solutions from exhibitors designed to help retailers adapt to the changing customer habits and needs.

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US demand boosts L’Oreal fourth-quarter sales

Inside Retail

L’Oreal posted 8.1 per cent sales growth in the fourth quarter, a touch slower than in the previous three months, with firm demand in the United States and Europe helping to offset the dent from coronavirus disruptions in China. The cosmetics company, which sells Maybelline mascara and CeraVe skincare, recorded sales for the last three month of 2022 of US$11.1 billion, in line with analyst expectations, according to Refinitiv data.

Marketing 246
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Adidas says Ye debacle could cost brand more than $1 billion in sales

Retail Wire

Adidas’ split with Ye, formerly known as Kanye West, could cost the company $1.3 billion in sales this year. The sportswear brand severed its relationship with Ye following a series of antisemitic statements made by the rapper and entrepreneur.

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Albertsons Launches Health and Wellness Platform Across 16 Banners

Retail TouchPoints

Albertsons has introduced the Sincerely Health platform, built in collaboration with healthcare providers, insurance and technology companies and using insights gathered from more than 10,000 customers and associates. The platform is accessible on the websites and apps of 16 of the supermarket giant’s banners, including Albertsons , Shaw’s, Safeway, Vons, Jewel-Osco, Acme and Tom Thumb.

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Proximity retailing and current retail environmental paradoxes

Retail Focus

“Proximity” has become a controversial term when it comes to retail. In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. In remote villages, proximity retail suffers. Customers find it more convenient to drive back and forth to find a retail conglomerate to make or complete their purchases.

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Adidas launches its first new label in 50 years

Inside Retail

Sportswear giant Adidas has revealed its first brand-new label in five decades – Adidas Sportswear, which will launch this month. The new line, in partnership with producer and style icon Jenna Ortega, aims to elevate the wearer’s everyday appearance with a selection of modern fits featuring cutting-edge performance technology to bring the same level of comfort and assurance to everyday life as its performance collections have for athletes for decades.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Economists rethinking recession forecasts

Retail Wire

The U.S. economy has proven more resilient than many economists expected with job growth continuing despite layoffs and consumer spending remaining relatively strong in the face of inflation.

Consumer 130
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Amazon Temporarily Halts Brick-and-Mortar Grocery Expansion Amid Overall Sales Growth

Retail TouchPoints

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. The ecommerce giant is searching for a “format that we think resonates with customers,” with “differentiation and economic value that we like.” Despite this temporary setback, Jassy expects the company to find what it’s looking for in 2023.

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Foot Locker opens new Westfield Stratford flagship

Retail Focus

In a bid to offer an elevated retail experience and inspire youth culture, Foot Locker has opened a new, 10,000 sqm store in the UK. The store sets a precedent by combining innovation and technology to provide customers with the ultimate shopping experience. By making visitors active participants and going beyond traditional retail, the brand aims to build a deeper connection with the local community.

Returns 264
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Are retailers in for disheartening Valentine’s Day sales this year?

Inside Retail

While love will be in the air this Valentine’s Day, there’s mixed data relating to whether customers will buy in, on account of cost of living challenges, and a change in the way that the holiday is celebrated. Research from the Australian Retailers Association (ARA) and Roy Morgan from late January showed that customers are set to spend $485 million during Valentine’s Day, up 16.9 per cent on the previous year.

Consumer 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Kroger and Albertsons plan to divest stores to get FTC merger approval

Retail Wire

Kroger and Albertsons are looking at selling between 250 and 300 stores in a strategy to gain approval from the Federal Trade Commission for their planned merger. The two supermarket giants operate 4,996 stores combined.

Planning 130
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Overstock Looks to Drive Loyalty with New Co-Branded Credit Card

Retail TouchPoints

Online furniture and home furnishings retailer Overstock has partnered with Citi Retail Services to offer customers digital-first benefits and rewards through a co-branded Overstock Mastercard. “As a customer-focused online retailer, we’re always exploring new ways to better provide smart value,” said Jonathan Johnson, CEO of Overstock in a statement.

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Common Mistakes Rental Owners Make

Retail Focus

As a rental property owner, it can be easy to make mistakes that can cost you time, money, and headaches. Here are some common mistakes rental owners make and how to avoid them. Not running adequate checks on a potential tenant One of the rental owners’ biggest mistakes is not conducting thorough background checks on potential tenants. It’s important to verify a tenant’s income, credit history, and rental history to ensure they will be able to pay rent on time and take care of

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Fair Work takes 85 Degrees to court: why franchisors should be worried

Inside Retail

Legal proceedings have commenced against the franchisor of the 85 Degrees cafe chain, lodged by Fair Work Ombudsman, relating to alleged underpayments by franchisees. The case is a landmark in that it represents the first time the FWO has commenced proceedings against a master franchisor rather than individual franchisees who are employing staff and underpaying them.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Online prices fell in January

Retail Wire

Prices for goods sold online in January fell one percent, marking the fifth straight month of declines, according to Adobe’s Digital Price Index (DPI). Patrick Brown, vice president of growth marketing and insights at Adobe, said, “Current demand levels are driving retailers to hold prices down and continue to clear out excess inventory.

Marketing 130
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Kohl’s Taps Retail Veteran to Lead Merchandising and Digital Operations

Retail TouchPoints

Kohl’s has named Nick Jones as its new Chief Marketing and Digital Officer, effective next month. Reporting directly to CEO Tom Kingsbury, Jones will be responsible for merchandising functions including buying, digital and omnichannel merchandising, product design and development and product portfolio strategy. “We are very excited to have Nick join our team and lead our merchandising organization as we continue our focus on the active and casual lifestyle while also accelerating our focus on pr

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Android or Apple: Which should you choose?

Retail Focus

We face plenty of dilemmas on a daily basis. But few are as polarising as which mobile phone system you should choose: Google Android or Apple iOS? If you’re weighing up whether to get the latest iPhone or a rival handset from the likes of Samsung, here are some of the benefits of each to help you decide. Why get an iPhone? Not convinced an Android is for you?

Marketing 130
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“Feels like a fresh start”: Inside Black Pepper’s growth plans

Inside Retail

After a shaky few years, Brand Collective’s Black Pepper is on the front foot and looking to grow. The womenswear retailer consolidated through the Covid-19 pandemic, closing stores while also focusing on its growing online presence. But with a new owner, and new funding, the business is set to reclaim some of its scale. According to general manager Rachel Digby, Black Pepper is set to open a number of new stores in 2023, and is already investing in making its existing stores more “luxurious”.

Planning 246
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Retailers try to give customers faster access to locked away items

Retail Wire

Retailers are locking up items that are frequently stolen in stores. That means customers have to request help to gain access to the products they want to purchase. The wait time has led to unhappy customers, prompting retailers to pursue the use of technology that will help prevent theft and give shoppers the faster access they want.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

It was amazing to be back in NYC for NRF 2023, and this year’s event did not disappoint. The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand thei

Grocer 259
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The 5 Best Apple Products You Can Buy in 2023

Retail Focus

Despite having a relatively good year for new Apple products in 2022, Mark Gurman of Bloomberg claims that the company may not be able to produce much excitement around new products for the remainder of the year. So instead, it might unveil new products at a relatively low-key event. As the end of the product cycle for Apple approaches, we’re starting to look ahead to next year.

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Ebay culls 500 roles worldwide

Inside Retail

E-commerce platform Ebay is set to lay off 500 employees globally – about 4 per cent of its workforce. On Tuesday, Ebay CEO Jamie Iannone said the decision was made after considering the effects of the “current macroeconomic situation around the world” and to better evolve the organisation into the next step of its strategy. When approached for comment, an Ebay Australia spokesman would not say how many staff in Australia will be laid off and would not comment further “Today’s actions are design

Marketing 246
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.