Retail TouchPoints

DECEMBER 27, 2021

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? In 2021, Breckinridge Capital Advisors completed a program of engaging with retail sector issuers in the dollar store/general merchandise and aftermarket auto parts subsegments to learn about how they are respo

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Supply Chain Management Consumer Management Fashion 345

Retail Wire

DECEMBER 29, 2021

Apple closed a number of stores nationwide due to spiking Omicron infection levels and, as of Monday evening, had shut down its NYC stores to everything but order pickup and same-day delivery. But after an online backlash to the decision, the retailer said it would instead offer “limited” walk in service at it’s NYC locations.

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Shopping Location ATS 188

Wiser

DECEMBER 29, 2021

Phew! 2021 was a busy year for Wiser Solutions. We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We also published 70 blogs in 2021! We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

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Consumer Promotions ATS 147

Small Biz Trends

DECEMBER 30, 2021

If you happen to do some spring cleaning or did a little closet purge to declutter and happen to have a pile of old clothes that you have no need for? Well, the good news is this pile of clothes can be a good money-making opportunity. There is a huge demand for vintage clothes, shoes, and accessories, and tapping into this untapped demand can prove lucrative.

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Drop-Shipping Payment Services Shipping Thrift Store 144

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

DECEMBER 29, 2021

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores. Omnichannel is no longer just about connecting digital and physical offerings but about removing friction from the entire operation, from the warehouse to the front of the store.

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Customer Experience Store Operations ATS 310

Retail Wire

DECEMBER 29, 2021

Kristin Livdahl and her daughter were trying some physical education challenges they had found on YouTube when they decided to ask Alexa for more activities. Amazon’s AI-powered agent answered, “Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs.” Apparently, Alexa got the (bad) idea on the internet.

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LS Retail

DECEMBER 27, 2021

©iStock/Beboy_ltd What's affecting me, my clients, my colleagues and other global small business owners: Turning you on to Richard Orlinski's magnificent work (France). How to build brand love. How corporations organize global production is becoming increasingly unsustainable. Quote of the week: "Art is the desire of a man to express himself, to record the reactions of his personality to the world he lives in." – Amy Lowell 10 potential New Year resolutions for global small businesses.

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Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. It’s not just a seasonal issue: several industry experts believe the dearth of employees could extend into 2022, forcing retailers to rethink not just recruitment but their entire approach to hiring, training and employee retention.

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Home Furnishings Shipping Fulfillment Consumer 291

Retail Wire

DECEMBER 27, 2021

Sam’s Club is using robots to scrub floors and scan product. Walgreens uses automation to fill prescriptions. Tablets are replacing cahiers at some Starbucks. White Castle and Buffalo Wild Wings are testing robots that flip burgers or make chicken wings. The Sprinkles cupcake chain has replaced cashiers with self-checkout kiosks. A consultant says impatient customers are ok with it all.

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Kiosk ATS Checkout 147

Nvidia

DECEMBER 30, 2021

It’s the final countdown for what’s been a big year for cloud gaming. For the last GFN Thursday of the year, we’re taking a look at some of the GeForce NOW community’s top picks of games that joined the GeForce NOW library in 2021. Plus, check out the last batch of games coming to the cloud this year, with seven new additions streaming this week. Bringing Gaming to Gamers.

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ATS 123

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Hyken

DECEMBER 29, 2021

One of our loyal subscribers, Darrell Grant, The CXO at Hightower Wealth Advisors, shared a great story that provides an excellent learning opportunity. . Darrell stopped by a local bakery to pick up some treats for a client. There was a longer than usual line, and some of the customers were becoming frustrated. Apparently, the internet was down so they couldn’t ring up sales.

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Payment Services Returns ATS Customer Experience 114

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Reasons cited were that the country’s 1.1 million minority-owned small businesses often face underlying challenges, making it tougher for them to run and scale successfully, plus they are likelier to work in industries most distressed by the global crisis.

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Payment Services Finance Marketing Promotions 273

Retail Wire

DECEMBER 30, 2021

The number of infected workers at the Walmart store in Linden, NJ, remained unclear as of yesterday — described in a news report as “dozens” and by one unconfirmed worker report as over 90 — but the outbreak was serious enough to prompt Walmart management to follow “an ongoing company-initiated program … for a third-party specialist to further sanitize the store.” The store reportedly closed to shoppers on Tuesday evening and remained so yesterday for cleaning and r

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ATS Management 130

Mulesoft

DECEMBER 29, 2021

This year, our MuleSoft Community showed up like never before, championing collaboration and creativity on the daily. Though most of our community events were online this year, we still felt such a strong sense of togetherness with this group in seeing how they supported one another with resources, insights, and expertise. From how-to’s to community […].

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Nvidia

DECEMBER 31, 2021

Not so long ago, searching for information could lead to a library to scan endless volumes or even tediously sift through microfilm. Clearly, technology is making the world a better place. Scientists, researchers, developers and companies have been on a quest to solve some of the world’s most pressing problems. Only now they’re accelerating their efforts by putting NVIDIA GPU-driven AI to work.

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Marketing Planning ATS 109

Retail TouchPoints

DECEMBER 27, 2021

There is a dizzying amount of change taking place right now in the world of marketing, from huge shifts in consumer behavior to tracking and attribution upheavals as third-party cookies go by the wayside. And marketers are being asked to take it all in stride, while at the same time adapting to their changing role in the sales ecosystem. Want more tips and tools to make 2022 a banner year?

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Marketing Consumer ATS 271

Retail Wire

DECEMBER 30, 2021

New York City is drastically curtailing the number of Time Square revelers this year due to the Omnicron outbreak, and across the country, many are refraining from parties and gatherings as well. But not to worry — the owner of One Times Square has teamed up with a cryptocurrency firm to produce a virtual replica of the iconic NYC celebration, hosting the “MetaFest 2022” party.

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Retail Dive

DECEMBER 30, 2021

While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer.

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Location 112

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Nvidia

DECEMBER 30, 2021

NVIDIA Inception is one of the largest startup ecosystems in the world — and its thousands of members achieved impressive feats in 2021, bringing AI and data science to an array of industries. NVIDIA Inception nurtures cutting-edge AI, data science and HPC startups with go-to-market support, expertise and technology. This year, the program surpassed 9,000 members — about two-thirds of the total number of AI startups in the world, as estimated by Pitchbook.

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Checkout Location Fashion Planning 107

Retail TouchPoints

DECEMBER 29, 2021

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years. Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges.

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Outdoor Consumer Fulfillment Customer Experience 268

Retail Wire

DECEMBER 29, 2021

Although the direct correlation between the two metrics may be arguable, according to Mastercard data, some of the states with the highest in-store holiday period sales growth in 2021 have the lowest COVID vaccination rates. The states cited — Arkansas, Kentucky and West Virginia — all have less than 55 percent vaccination rates among the populace.

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Retail Times

DECEMBER 28, 2021

Melon Fashion Group (the "Group"), one of the leading Russian fashion retail companies developing ZARINA, befree, LOVE REPUBLIC, and sela brands, announces the expansion of its online presence in the international market with the launch of sales under the befree brand on the world's largest e-commerce platform Amazon. This decision reflects the company's strategic priorities and is a consistent step to increase the online presence and to internationalize Melon Fashion Group's brands.

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Fashion Marketing 98

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Mulesoft

DECEMBER 27, 2021

One of the most apparent impacts of the COVID-19 pandemic in the financial services sector is the expedited digitization of products and solutions. However, COVID-19 forced more than just accelerated projects. Businesses had to ensure they could deliver end-to-end service solely on their digital platforms without switching between digital and legacy channels.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce fraud topped the list. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

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Merchant Services Accounting Payment Services Returns 264

Retail Wire

DECEMBER 29, 2021

Although the increase will vary by locale and distributor, IRI predicts that food prices will increase 5 percent overall in the first half of 2022. Major consumer packaged goods companies, from Mondelez to Kraft Heinz and Campbell’s Soup, have already warned of hikes affecting a broad range of categories. “There’s nothing immune from price increases,” said Tony Sarsam, CEO of SpartanNash.

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Consumer 130

Retail Times

DECEMBER 29, 2021

Authentic Greek restaurant brand The Real Greek has chosen Trafford Centre as a key location in its expansion into Northern England, set to open in February 2021. Taking a 4,700sq ft unit in the centre’s food court, The Real Greek will be adding its authentic Greek and Eastern Mediterranean menu to the existing 39 restaurants on offer, bringing even more diversity to the centre’s food court.

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ATS Location 97

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Independent Retailer

DECEMBER 30, 2021

Retailers have been using loyalty programs to turn new customers into returning shoppers for years. In 2016, the consumer loyalty management market was valued at almost $2 billion. By 2023, that figure is expected to reach nearly $7 billion — an annual compounded growth rate of nearly 21 percent. In the U.S. alone, consumers now collectively hold more than nine billion loyalty program memberships.

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Consumer Marketing Promotions Returns 85

Retail TouchPoints

DECEMBER 29, 2021

Quartile , which provides advertising optimization services to ecommerce marketplace sellers, has purchased performance marketing solution provider Sidecar. Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021. Brands including Unilever, Burt’s Bees and Thrasio are among the more than 5,000 brands using the platforms across major ecommerce marketplaces.

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Advertising Accounting Marketing Retail Marketing 225

Retail Wire

DECEMBER 28, 2021

If the experiences of West Virginia residents Elizabeth and Shawna Fordyce are representative, many shoppers who traditionally wait for post-Christmas sales to do their real holiday shopping are feeling frustrated this year, finding instead empty shelves where they expected to see some of the best deals of the year.

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Shopping 130

LS Retail

DECEMBER 30, 2021

©iStock/Zbignev Safranovic Love this because I feel it applies to everyone who is reading this blog! Yes, all bets are on for going global in 2022 and for the Irish-bred filly, Going Global , to keep winning in 2022! Let's keep our fingers crossed.

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing