Tokinomo

AUGUST 16, 2023

In this article, we delve into the concept of Customer-Centric Retailing – what it entails, why it's crucial, and how it's shaping the way retailers engage with their audience. From understanding the core principles of this approach to exploring its benefits and unveiling strategies for its effective implementation, we embark on a journey that uncovers the transformative power of prioritizing the customer in the modern retail world.

Customer Experience 195

Customer Experience Marketing 195

Shopify

AUGUST 13, 2023

A store’s cash wrap is more than just where transactions take place. Learn how to use your cash wrap to drive sales, improve the guest experience, & reduce theft.

Checkout 90

Checkout 90

Wiser

AUGUST 14, 2023

Understanding your product’s position in the market is crucial for success, especially when it comes to price. But what exactly is price positioning, and how does it impact a product’s success in the marketplace? Price positioning refers to the process of determining where a product or service fits in relation to other offerings in the market, based on its price.

Target Market 127

Target Market Consumer Marketing Customer Experience 127

Retail Gazette

AUGUST 15, 2023

Just a decade ago, high streets and malls were awash with mobile phone shops with a seemingly endless number of places to peruse the latest Blackberry or Samsung Galaxy. Those stores are far fewer in numbers. Phones4U collapsed into administration in 2014 and Currys-owned Carphone Warehouse closed all its standalone stores in 2020. In fact, the number of high street phone shops has plummeted 38% over the past five years, dropping from just over 10,000 in 2017 to just over 6,000 in 2023, data fro

Shopping 98

Shopping Dead-Stock Supermarket Department Stores 98

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

Promotions

Retail Dive

AUGUST 14, 2023

How has retail changed in the first half of 2023? What can brands expect in the second half of the year? Find out the factors driving change in the industry and what retail brands should keep in mind about today’s shoppers.

Consumer 92

Consumer 92

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. However, as more retailers look to embrace the benefits of embedding digital solutions into their physical stores, it is becoming clear that developing internal processes and infrastructure for the deployment of new technologies will determine which companies thrive in today’s rapidly changing retail environme

Payment Services 85

Payment Services Checkout Grocer Inventory Management 85

Shopify

AUGUST 13, 2023

With so many options available, how do you choose the best retail POS system for your business? For any retail business, initial and ongoing costs, usability, and scalability should be top factors when shopping for the right point of sale.

Point of Sale 77

Point of Sale Shopping 77

Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. But leaders are increasingly reframing this journey and looking at it more as a circular loop. After all, the goal is to get your customers to buy from you over and over again, right? That’s why brands and retailers are looking at the post-purchase experience as a new way for them to differentiate.

Merchant Services 79

Merchant Services Customer Experience Consumer Fashion 79

Tokinomo

AUGUST 14, 2023

Campaign corner Light beer, strong promotion. Introducing the new Heineken Silver in the world of light beers. It promises great taste without the bitter aftertaste. With only 3.2 grams of carbs and 95 calories, you're invited to enjoy this top-tier light beer option. Apart from a commercial with Shaggy’s voice, Heineken Silver also implemented a highly successful in-store campaign with Tokinomo Shelfobot.

Shopping 165

Shopping Promotions Retail Trends Marketing 165

Inside Retail

AUGUST 18, 2023

Wearable blanket brand The Oodie has recalled its Kids Beach Oodie range due to safety concerns that they may pose a fire risk. According to Product Safety Australia, there is a risk of “serious burn injuries” if the product is exposed to a heat or flame source. The range has been recalled since it does not have the required fire hazard warnings, which goes against the mandatory safety standards for children’s nightwear.

Consumer 246

Consumer Accessories Fashion 246

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Intelligence Node

AUGUST 18, 2023

Predictions and Insights for Industry Leaders While the luxury industry took a while to pivot to digital, the last two years have seen a big uptick in digital investments, including. The post How Brands are Innovating the Luxury Retail Experience appeared first on Blog.

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Retail Gazette

AUGUST 18, 2023

Wilko will launch a new sale offering further discounts on hundreds of products in its stores today while administrators weigh up rescue bids. The discount chain, which collapsed into administration earlier this month, is slashing the prices of products even further as part of a separate “secondary” sale, The Sun reported. It comes on top of the administration sale, which the retailer launched in its 400 stores last week.

Promotions 98

Promotions ATS 98

Mass Relators

AUGUST 18, 2023

ISSAQUAH, Wash. – Costco Wholesale Corp. announced the election of Helena Foulkes to its board of directors. Foulkes is a former CVS Pharmacy president with more than 25 years of experience at the pharmacy retailer. After leaving CVS in early 2018, she joined Canada’s oldest retailer, Hudson’s Bay Co., as its first female chief executive officer. HBC’s chains include its namesake in Canada, Saks Fifth Avenue in the United States and Galeria Kaufhof in Germany.

Wholesale 98

Wholesale Marketing ATS 98

Inside Retail

AUGUST 17, 2023

Liana Lorenzato, the head of marketing at Modibodi , discusses work-life balance, juggling short and long-term goals, and lessons learned from The Devil Wears Prada. Inside Retail: Do you have any personal strategies to foster a healthy work-life balance? How do you ‘turn off’ from work? Liana Lorenzato: I don’t believe there is a one-size-fits-all approach when it comes to a healthy work-life balance, especially when you are in marketing.

Management 246

Management Marketing Accessories Fashion 246

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Hunton Andrews Kurth

AUGUST 17, 2023

A longer version of this blog post originally appeared as an article in Retail TouchPoints: Policing Your Brand on Online Marketplaces: an Intellectual Property Guide for Retailers. Further duplication is not permitted. Retailers often face brand policing challenges on online resale platforms such as Wayfair, Overstock.com, and eBay. Resellers account for a significant portion of retail sales on these websites.

Advertising 98

Advertising Consumer Marketing Accounting 98

Retail Gazette

AUGUST 18, 2023

Co-op members are set to protest at the company’s Manchester HQ on Saturday, in response to the supermarket’s use of Frankenchickens. The move comes after an undercover investigation revealed suffering Frankenchickens on a Co-op farm. The videos raised anger among the chain’s members, who in May voted by 96% for the retailer to consider adopting the Better Chicken Commitment (BCC).

Supermarket 98

Supermarket Grocer ATS 98

Retail Minded

AUGUST 17, 2023

ASD Market Week, the nation’s premier consumer goods trade show connecting retailers and vendors across categories that include home goods, apparel, accessories, beauty and more, will once again welcome the Independent Retailer + Sellers Conference produced by Retail Minded. Among the speakers at the upcoming Independent Retailer + Sellers Conference include the following industry leaders: + Izabella Ritz, CEO of Ritz Momentum + CJ Rosenbaum, Founder and Partner at Amazon Sellers Attorney

Wholesale 98

Wholesale Marketing Apparel ATS 98

Inside Retail

AUGUST 17, 2023

Some of the world’s biggest advertisers, from food giant Nestle to consumer goods multinational Unilever, are experimenting with using generative AI software like ChatGPT and DALL-E to cut costs and increase productivity, executives say. But many companies remain wary of security and copyright risks as well as the dangers of unintended biases baked into the raw information feeding the software, meaning humans will remain part of the process for the foreseeable future.

Advertising 245

Advertising Consumer Marketing Shopping 245

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Shopping Center

AUGUST 16, 2023

Batavia, Ill. and Jacksonville, Fla. — German discount grocer Aldi has entered into a definitive agreement to acquire Winn-Dixie and Harveys Supermarket as part of a larger divestiture of Jacksonville-based parent… The post Aldi to Acquire Winn-Dixie, Harveys Supermarket from Southeastern Grocers appeared first on Shopping Center Business.

Grocer 98

Grocer Supermarket Shopping 98

Retail Gazette

AUGUST 18, 2023

The parent company of Ben Sherman has recruited a new licence partner for the menswear brand as it looks to bolster its growth. Marquee Brands has partnered with BSI Apparel as core licensee and operating partner, with increased investment underpinning the new deal. BSI Apparel, a subsidiary of Crew Clothing owner Broadgate1960, will produce and distribute men’s apparel and tailored clothing to the retailer’s global distributors.

Apparel 98

Apparel Wholesale Fashion 98

A1 Retail

AUGUST 16, 2023

An inclusive mattress and bed manufacturer in the Scottish Highlands is celebrating a trio of high profile award nominations. Highland BlindCraft, a social enterprise and charity headquartered in Inverness, has been recognised for its mission to provide employment, training and education to those living with visual impairments and other disabilities in the Highlands.

Management 98

Management ATS 98

Inside Retail

AUGUST 18, 2023

Australian fashion brand RM Williams has opened its flagship store at Rundle Mall in Adelaide. Designed in partnership with Australian interior designers ACRD, the new store marks the brand’s second iteration of a new retail rollout announced last month. The 227sqm store offers distinct sections for each of the brand’s product categories, similar to the previous location established in Perth.

Fashion 245

Fashion Location ATS Accessories 245

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Hyken

AUGUST 16, 2023

The short version of the story is this. At about 9:15 p.m., I pulled into one of my favorite fast-food restaurants. There was one customer ahead of me in the drive-through lane. I assumed he was placing an order. After several minutes, I realized something else was going on. I wasn’t sure what, but the amount of time he spent talking to the person on the other end of the intercom took much longer than it should have.

Customer Experience 98

Customer Experience Management ATS Accounting 98

Retail Gazette

AUGUST 17, 2023

Iceland boss Richard Walker joined the call for a change in advertising laws that currently ban retailers from promoting price reductions on baby formula products. The appeal comes as the supermarket revealed it was cutting the price of 13 lines of branded infant formula by up to 20% as part of its £26m investment into lowering prices in 2023. However, current legislation prevents manufacturers and retailers from including infant formulas in price promotions or other activities aimed at increas

Supermarket 98

Supermarket Advertising Promotions Marketing 98

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands. As consumer shopping preferences and behaviors evolve, Shiseido Americas needed a comprehensive solution to bring together and manage multiple data sources across its various brands to advance its marketi

Customer Experience 98

Customer Experience Point of Sale Consumer Shopping 98

Inside Retail

AUGUST 16, 2023

Super Retail Group has reported record sales and improved profitability in full-year results. For the year ended July 1, group sales reached $3.8 billion, up 7 per cent while statutory tax-paid profit grew 9 per cent to $263 million, with group like-for-like sales up 8 per cent. Group online sales fell 12 per cent to $445 million as customers returned to in-store shopping.

Outdoor 246

Outdoor Shopping Returns Consumer 246

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

Consumer

Mass Relators

AUGUST 16, 2023

BATAVIA, Ill. — Aldi today announced it has agreed to acquire Winn-Dixie and Harveys Supermarket locations from Southeastern Grocers, as the Jacksonville, Fla.-based retailer continues to divest supermarket assets. The deal includes some 400 Winn-Dixie and Harveys Supermarket outlets across Alabama, Florida, Georgia, Louisiana and Mississippi, Aldi said in a statement announcing the definitive agreement between the companies.

Grocer 98

Grocer Supermarket Location Planning 98

Retail Gazette

AUGUST 17, 2023

The British Retail Consortium (BRC) has warned that the government risks adding £400m additional pressures on prices without business rates freeze, despite welcoming easing inflation. The latest CPI inflation figures show headline inflation plunged to 6.8% and food inflation dropped to 14.8%, driven by falling household bills and clothing prices. Food inflation eased to its lowest level in almost a year, with price drops in tea, coffee, milk, breakfast cereals and fruit.

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One Step Retail

AUGUST 16, 2023

Stages West Enhances Operations with One Step Retail Solutions through BigCommerce and Teamwork Commerce Integration Stages West, a prominent Western apparel and boot store in East Tennessee, has successfully transformed its business operations by strategically integrating Teamwork Commerce and BigCommerce with the help of One Step Retail Solutions.

Apparel 98

Apparel 98

Inside Retail

AUGUST 16, 2023

Food delivery platform DoorDash has been fined $2 million for breaking Australian spam rules by sending over one million texts and emails to its customers and prospective contractors. An investigation by the Australian Communications and Media Authority (ACMA) found that the company sent more than 566,000 promotional emails to customers between February and October 2022, as well as more than 515,000 texts without an unsubscribe facility to prospective drivers.

Promotions 246

Promotions Marketing 246

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting