Inside Retail

AUGUST 25, 2021

As we closed out 2020, all data sources pointed towards households reverting to pre-Covid behaviours and a return to a more consistent and predictable purchasing rhythm. Sporadic outbreaks aside, the supermarket industry was returning to something close to normality. The back half of 2021 however has seen disruption and uncertainty return in a major way as the third wave of Covid-19 hit without warning and hit hard; but at Strikeforce, we’re more than prepared.

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Consumer Supply Chain Management Returns Supermarket 147

Retail Dive

AUGUST 26, 2021

On this episode, Daphne Howland and Ben Unglesbee discuss the implications of the new variant on the industry.

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Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Consumers are clear about how they want to connect with brands: they want access 24/7 and to be able to explore on their own terms — Facebook & Boston Consulting recently reported that two-thirds of global consumers attempted to message a brand about their goods or services during the 2020 holiday

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Retail Wire

AUGUST 27, 2021

Mattress Firm, which took a huge sales hit when it was forced to close stores last year due to the pandemic, has said that it has seen a rebound in its business due to the dissemination of federal stimulus dollars and an easing on COVID-19 related restrictions. The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market.

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Marketing 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

AUGUST 24, 2021

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

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Boutique Management Checkout Customer Experience 364

Tokinomo

AUGUST 25, 2021

Nobody knew what hard seltzer was back in 2012 and now it has become the most popular alcoholic beverage in the United States. How can this new beverage takedown well-known giants like wine and whiskey? Marketing might be the differentiator.

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Marketing 241

Retail Wire

AUGUST 23, 2021

Target said it will grow the number of locations that house Disney shops from 53 at present to 160 by the end of the year. The retailer is also releasing its Bullseye’s Top Toys list with 50 toys and games, including 22 that are exclusive to the chain.

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Inside Retail

AUGUST 27, 2021

Richard Murray has been the CEO of Australian electronics giant JB Hi-Fi since 2014, but this week, he has left the electronics company to become CEO at retail business Premier Investments, parent company of Just Group, Smiggle and Peter Alexander. . In this edited podcast conversation with Paul Zahra, CEO of the Australian Retail Association, Murray reflects on his proudest moments at JB Hi-Fi and shares the leadership lessons he’s learnt during his career.

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Retail Focus

AUGUST 23, 2021

Hammerson has completed its upgrade to Grand Central’s New Street Mall. The works included the creation of a new, engaging entrance to Birmingham’s Grand Central, enhancing its position as the gateway to the UK’s second city. The upgrade works underpin Hammerson’s commitment to enhance the customer experience across its flagship destinations through innovative and engaging installations, events and fit-outs.

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Customer Experience Management ATS 163

Retail TouchPoints

AUGUST 24, 2021

Evolution is essential to retail success, even when you’re on top — a maxim Ulta Beauty has embraced over the past year as the industry reinvented itself a rapid pace, according to Kecia Steelman, COO, President of International during her opening keynote at retailX 2021. The retail beauty leader didn’t rest on its laurels; it took the opportunity to expand in new ways while fine-tuning its existing strengths.

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Management

Retail Wire

AUGUST 26, 2021

Jane Technologies, which builds backends for marijuana dispensaries that are taking their businesses online, announced that it has raised $100 million in its latest funding round.

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Finance 189

Inside Retail

AUGUST 26, 2021

Wesfarmers has joined in the parade of businesses reaping the rewards of a strong year of trade, despite ongoing movement restrictions, signaling a 40 per cent jump in net profit to $2.38 billion. The conglomerate’s retail sector, made up of Bunnings, Kmart Group and Officeworks, delivered strong sales of $33.9 billion (up 10 per cent) over the last 12 months, according to managing director Rob Scott.

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Retail Focus

AUGUST 25, 2021

Shaftesbury has today announced the launch of modern wellness apothecary, anatom? , at Seven Dials’ Monmouth Street, marking the brand’s latest London flagship. Retailing its renowned supplements and essential oils, anatom? is set to take a residence in Seven Dials until January 2022. Spanning 1000 sq ft at 42 Monmouth Street, anatom? Seven Dials joins the brand’s network of premium bricks and mortar stores in Marylebone, Shoreditch, and Islington, as well as a presence within Liberty London.

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Beauty and Health Green Retail Shopping ATS 148

Retail TouchPoints

AUGUST 23, 2021

Target is expanding its partnership with Disney to bring Mouse House-branded in-store shops to more than 160 locations by the end of this year. The two companies originally teamed up in 2019 and currently operate 53 Disney shop-in-shop locations, which average approximately 750 square feet. The partnership also includes a co-branded online store that will be expanded as well.

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Shopping Location Planning ATS 290

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

AUGUST 27, 2021

Apple has agreed to allow developers selling on its App Store to contact customers outside of their apps to tell them about alternative methods of payment so that they can seek to avoid paying the tech giant’s commissions. The company has also agreed to not raise its 15 percent commission rate for small developers for at least three years. Apple will also make payouts of between $250 and $30,000 to developers who made less than $1 million a year selling through its store.

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ATS 190

Inside Retail

AUGUST 24, 2021

Next to the rise of online and digital channels, one of the most frequently mentioned trends in retail pre-Covid was the rise of the ‘price conscious, empowered consumer’. The basic idea of this trend is that consumers are becoming more focused on paying less for products, and increasingly have the means to do so through enhanced competition and the ability to search for information online.

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Retail Focus

AUGUST 23, 2021

ECCO has launched its new flagship store in Shanghai. The space is an interaction of eastern and western culture by many international brands. Spanning 442 m2, the new flagship shop is located in Huaihai Middle Road, a prime commercial area of the city. Hong Designworks uses the concept of “Metropolitan Dreamland” using the experience of multiple dimensionalities to reconstruct the relationship between people and objects.

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Consumer Location Shopping 148

Retail TouchPoints

AUGUST 27, 2021

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. Fueled by the rapid shift to online channels and the desire to meet digitally savvy consumers’ expectations for instant gratification, the on-demand food delivery market is surging.

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Fulfillment Consumer Marketing ATS 264

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Wire

AUGUST 23, 2021

The Pfizer-BioNTech two-dose vaccine, which has been administered to millions of people throughout the U.S. and elsewhere, has receive full approval from the FDA after having previously been cleared for emergency use in the fact of the pandemic. “While millions of people have already safely received Covid-19 vaccines, we recognize that for some, the FDA approval of a vaccine may now instill additional confidence to get vaccinated.

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Inside Retail

AUGUST 24, 2021

Australia’s $1.5 billion garment manufacturing sector is at risk because of unfair restrictions on garment workers, according to Mary Lou Ryan, co-founder and director of supply chain and sustainability at Sydney-based fashion brand Bassike. Under the current Covid-19 restrictions in Greater Sydney, garment workers cannot travel into or out of local government areas (LGAs) of concern, which is where most of the state’s garment factories are located, because they’re not considered authorised work

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Retail Focus

AUGUST 23, 2021

Boots Hearingcare has confirmed that it has opened within the new Boots store at Edinburgh’s St James Quarter Shopping Centre. The opening further enhances the business’ ability to offer a vast healthcare option within the heart of the £1 billion development , which replaced the 1960s St James Centre and had been five years in development. Boots Hearingcare will be bringing all of its renowned traditional audiologist services, hearing tests, and full range of high-quality hearing aids.

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Shopping ATS Management 148

Retail TouchPoints

AUGUST 27, 2021

Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will succeed John Idol as CEO of parent company Capri Holdings in September 2022. In addition to the Michael Kors brand, Capri also is home to the Versace and Jimmy Choo labels. “Josh’s appointment is part of a thoughtfully planned leadership succession,” said Idol, who will become Executive Chairman when Schulman takes over next year.

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ATS Fashion Planning Management 264

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

AUGUST 26, 2021

Dollar Tree reported better-than-expected earnings today but lowered its full-year forecast, factoring in higher costs to ship goods and other “well-publicized challenges in the global supply chain.” The dollar store company said it now expects earnings per share between $5.40 and $5.60, down from its previous guidance of $5.80 to $6.05 per share.

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Shipping 147

Inside Retail

AUGUST 23, 2021

Retail veteran David Briskin has enjoyed a long, successful career in Australian fashion, from founding accessories brand Mimco to being at the helm of Sass & Bide for several years and chairing the Melbourne Fashion Festival. Now, he’s a director at menswear label MJ Bale and a board member at not-for-profit Thread Together. Here, Briskin discusses his passion for supporting the community and the challenges and opportunities within the industry.

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Retail Focus

AUGUST 23, 2021

While ten years ago, most consumers would have preferred to purchase furniture and homeware brand-new, another option has been growing in popularity: using second-hand. People may reuse items of their own, buy used items from friends or on second-hand goods websites, or they might purchase from vintage shops. The trend may be led by an awareness of the environmental impact of mass production and buying brand-new, as well as personal finances and style preferences.

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Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. And, the more personalized it is, the better — from email confirmations to SMS dispatch notifications, right through to a happy and timely handover on t

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Point of Sale

Retail Wire

AUGUST 27, 2021

Gap is hoping to increase customer satisfaction and reduce returns with the acquisition of Drapr, a virtual fitting room technology startup. “Fit is the number one point of friction for customers and, through their advanced 3D technology, Drapr has shown it can help shoppers efficiently find the size and fit they need,” said Sally Gilligan, chief growth transformation officer at Gap. “We plan to leverage Drapr to help Gap Inc. improve the fit experience for our customers and accelera

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Inside Retail

AUGUST 23, 2021

After starting out as a ride-hailing app 12 years ago in the US, Uber has become a place to not only hitch a lift, but to order takeaway, groceries and alcohol. And it doesn’t plan to stop there. In Australia and New Zealand, Uber is firing up its retail partnerships as it seeks to grow its Uber Eats Marketplace. On Monday, the platform announced a partnership with supermarket giant Woolworths , which will see over 1200 products from its Metro stores in Sydney and Melbourne available to or

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Nvidia

AUGUST 27, 2021

What’s the difference between art created by Leonardo da Vinci and a knockoff? In the case of the Salvator Mundi, the answer is nearly half a billion dollars. Drawing on a convolutional neural network — a deep learning algorithm that’s led to breakthroughs in the analysis of a vast array of visual imagery — intellectual property lawyer Steven Frank and his spouse, art historian Andrea Frank, determined that the 16th century portrait of Jesus was likely a genuine da Vinci.

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ATS 145

Retail TouchPoints

AUGUST 24, 2021

Walmart is commercializing its delivery platform with a new white label service — Walmart GoLocal — that will allow other merchants to tap into the delivery capabilities and nationwide coverage of the largest brick-and-mortar retailer in the U.S. This is the fourth such offering Walmart has rolled out over the last two years as it seeks to diversify revenue streams and compete with Amazon , which JPMorgan predicts will overtake Walmart to become America’s largest retailer by 2022.

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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