Inside Retail

AUGUST 25, 2021

As we closed out 2020, all data sources pointed towards households reverting to pre-Covid behaviours and a return to a more consistent and predictable purchasing rhythm. Sporadic outbreaks aside, the supermarket industry was returning to something close to normality. The back half of 2021 however has seen disruption and uncertainty return in a major way as the third wave of Covid-19 hit without warning and hit hard; but at Strikeforce, we’re more than prepared.

Consumer 147

Consumer Supply Chain Management Returns Supermarket 147

Retail Dive

AUGUST 26, 2021

On this episode, Daphne Howland and Ben Unglesbee discuss the implications of the new variant on the industry.

130

130

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Consumers are clear about how they want to connect with brands: they want access 24/7 and to be able to explore on their own terms — Facebook & Boston Consulting recently reported that two-thirds of global consumers attempted to message a brand about their goods or services during the 2020 holiday

Consumer 317

Consumer Marketing Customer Experience Promotions 317

Retail Wire

AUGUST 27, 2021

Mattress Firm, which took a huge sales hit when it was forced to close stores last year due to the pandemic, has said that it has seen a rebound in its business due to the dissemination of federal stimulus dollars and an easing on COVID-19 related restrictions. The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market.

Marketing 246

Marketing 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

AUGUST 24, 2021

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

Boutique 364

Boutique Management Checkout Customer Experience 364

Tokinomo

AUGUST 25, 2021

Nobody knew what hard seltzer was back in 2012 and now it has become the most popular alcoholic beverage in the United States. How can this new beverage takedown well-known giants like wine and whiskey? Marketing might be the differentiator.

Marketing 246

Marketing 246

Retail Wire

AUGUST 23, 2021

Target said it will grow the number of locations that house Disney shops from 53 at present to 160 by the end of the year. The retailer is also releasing its Bullseye’s Top Toys list with 50 toys and games, including 22 that are exclusive to the chain.

Shopping 246

Shopping Location ATS 246

Inside Retail

AUGUST 27, 2021

Richard Murray has been the CEO of Australian electronics giant JB Hi-Fi since 2014, but this week, he has left the electronics company to become CEO at retail business Premier Investments, parent company of Just Group, Smiggle and Peter Alexander. . In this edited podcast conversation with Paul Zahra, CEO of the Australian Retail Association, Murray reflects on his proudest moments at JB Hi-Fi and shares the leadership lessons he’s learnt during his career.

ATS 246

ATS Finance Shopping Accounting 246

Retail Focus

AUGUST 23, 2021

Hammerson has completed its upgrade to Grand Central’s New Street Mall. The works included the creation of a new, engaging entrance to Birmingham’s Grand Central, enhancing its position as the gateway to the UK’s second city. The upgrade works underpin Hammerson’s commitment to enhance the customer experience across its flagship destinations through innovative and engaging installations, events and fit-outs.

Customer Experience 162

Customer Experience Management ATS 162

Retail TouchPoints

AUGUST 27, 2021

Afterpay has launched Afterpay Ads, a suite of advertising products designed to help retailers and brands reach, acquire and activate shoppers across the Afterpay ecosystem. The platform was built for companies looking to grow their base of Gen Z and millennial shoppers. Brands can use Afterpay Ads to place featured ads across the Afterpay app to help amplify merchant promotions, products and offers on a pay-for-performance model.

Advertising 299

Advertising Promotions Marketing Shopping 299

Advertisement

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

AUGUST 27, 2021

Apple has agreed to allow developers selling on its App Store to contact customers outside of their apps to tell them about alternative methods of payment so that they can seek to avoid paying the tech giant’s commissions. The company has also agreed to not raise its 15 percent commission rate for small developers for at least three years. Apple will also make payouts of between $250 and $30,000 to developers who made less than $1 million a year selling through its store.

ATS 190

ATS 190

Inside Retail

AUGUST 24, 2021

Australia’s $1.5 billion garment manufacturing sector is at risk because of unfair restrictions on garment workers, according to Mary Lou Ryan, co-founder and director of supply chain and sustainability at Sydney-based fashion brand Bassike. Under the current Covid-19 restrictions in Greater Sydney, garment workers cannot travel into or out of local government areas (LGAs) of concern, which is where most of the state’s garment factories are located, because they’re not considered authorised work

Fashion 246

Fashion Location ATS Accessories 246

Retail Focus

AUGUST 25, 2021

Shaftesbury has today announced the launch of modern wellness apothecary, anatom? , at Seven Dials’ Monmouth Street, marking the brand’s latest London flagship. Retailing its renowned supplements and essential oils, anatom? is set to take a residence in Seven Dials until January 2022. Spanning 1000 sq ft at 42 Monmouth Street, anatom? Seven Dials joins the brand’s network of premium bricks and mortar stores in Marylebone, Shoreditch, and Islington, as well as a presence within Liberty London.

Beauty and Health 147

Beauty and Health Green Retail Shopping ATS 147

Retail TouchPoints

AUGUST 24, 2021

Evolution is essential to retail success, even when you’re on top — a maxim Ulta Beauty has embraced over the past year as the industry reinvented itself a rapid pace, according to Kecia Steelman, COO, President of International during her opening keynote at retailX 2021. The retail beauty leader didn’t rest on its laurels; it took the opportunity to expand in new ways while fine-tuning its existing strengths.

Returns 299

Returns Shopping Accounting Location 299

Advertisement

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

AUGUST 26, 2021

Jane Technologies, which builds backends for marijuana dispensaries that are taking their businesses online, announced that it has raised $100 million in its latest funding round.

Finance 189

Finance 189

Inside Retail

AUGUST 23, 2021

Kogan’s bloated inventory and logistics costs severely impacted its profitability in FY21, with net profit plummeting 86.8 per cent to $3.5 million (compared to $26.8 million the year prior). Without taking these impacts into consideration, adjusted NPAT rose 43.2 per cent to $42.9 million off the back of a record breaking sales effort – up 52.7 per cent to approximately $1.18 billion.

Net Profit 246

Net Profit Promotions Management Shopping 246

Retail Focus

AUGUST 23, 2021

ECCO has launched its new flagship store in Shanghai. The space is an interaction of eastern and western culture by many international brands. Spanning 442 m2, the new flagship shop is located in Huaihai Middle Road, a prime commercial area of the city. Hong Designworks uses the concept of “Metropolitan Dreamland” using the experience of multiple dimensionalities to reconstruct the relationship between people and objects.

Consumer 147

Consumer Location Shopping 147

Retail TouchPoints

AUGUST 23, 2021

Target is expanding its partnership with Disney to bring Mouse House-branded in-store shops to more than 160 locations by the end of this year. The two companies originally teamed up in 2019 and currently operate 53 Disney shop-in-shop locations, which average approximately 750 square feet. The partnership also includes a co-branded online store that will be expanded as well.

Shopping 290

Shopping Location Planning ATS 290

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Wire

AUGUST 23, 2021

The Pfizer-BioNTech two-dose vaccine, which has been administered to millions of people throughout the U.S. and elsewhere, has receive full approval from the FDA after having previously been cleared for emergency use in the fact of the pandemic. “While millions of people have already safely received Covid-19 vaccines, we recognize that for some, the FDA approval of a vaccine may now instill additional confidence to get vaccinated.

190

190

Inside Retail

AUGUST 23, 2021

After starting out as a ride-hailing app 12 years ago in the US, Uber has become a place to not only hitch a lift, but to order takeaway, groceries and alcohol. And it doesn’t plan to stop there. In Australia and New Zealand, Uber is firing up its retail partnerships as it seeks to grow its Uber Eats Marketplace. On Monday, the platform announced a partnership with supermarket giant Woolworths , which will see over 1200 products from its Metro stores in Sydney and Melbourne available to or

Planning 246

Planning Fulfillment Supermarket Consumer 246

Retail Focus

AUGUST 23, 2021

Boots Hearingcare has confirmed that it has opened within the new Boots store at Edinburgh’s St James Quarter Shopping Centre. The opening further enhances the business’ ability to offer a vast healthcare option within the heart of the £1 billion development , which replaced the 1960s St James Centre and had been five years in development. Boots Hearingcare will be bringing all of its renowned traditional audiologist services, hearing tests, and full range of high-quality hearing aids.

Shopping 147

Shopping ATS Management 147

Retail TouchPoints

AUGUST 27, 2021

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. Fueled by the rapid shift to online channels and the desire to meet digitally savvy consumers’ expectations for instant gratification, the on-demand food delivery market is surging.

Fulfillment 264

Fulfillment Consumer Marketing ATS 264

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Wire

AUGUST 26, 2021

Dollar Tree reported better-than-expected earnings today but lowered its full-year forecast, factoring in higher costs to ship goods and other “well-publicized challenges in the global supply chain.” The dollar store company said it now expects earnings per share between $5.40 and $5.60, down from its previous guidance of $5.80 to $6.05 per share.

Shipping 147

Shipping 147

Inside Retail

AUGUST 24, 2021

Travis Wright, former general manager of fashion online retailer Esther & Co, is taking the reins as CEO at iconic Australian swimwear brand, Tigerlily. Wright left Esther & Co earlier this month after almost seven years at the business, during which time she helped grow revenue by more than five times and improved profitability. Wright was instrumental in leading the turnaround of Esther & Co last year and will bring years of online retail, marketing and fashion experience to her ne

Accessories 246

Accessories Fashion Retail Marketing Management 246

Retail Focus

AUGUST 23, 2021

While ten years ago, most consumers would have preferred to purchase furniture and homeware brand-new, another option has been growing in popularity: using second-hand. People may reuse items of their own, buy used items from friends or on second-hand goods websites, or they might purchase from vintage shops. The trend may be led by an awareness of the environmental impact of mass production and buying brand-new, as well as personal finances and style preferences.

Finance 147

Finance Consumer Shopping Fashion 147

Retail TouchPoints

AUGUST 27, 2021

Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will succeed John Idol as CEO of parent company Capri Holdings in September 2022. In addition to the Michael Kors brand, Capri also is home to the Versace and Jimmy Choo labels. “Josh’s appointment is part of a thoughtfully planned leadership succession,” said Idol, who will become Executive Chairman when Schulman takes over next year.

ATS 264

ATS Fashion Planning Management 264

Advertisement

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Cisco Retail

AUGUST 27, 2021

Securing today’s dynamic enterprise applications requires deep visibility, automated recommendations, and efficiency at scale. With hybrid and multi-cloud adoption, traditional network-based security ran into limitations in mitigating modern day threats. As organizations move their applications and workloads to the cloud, the complexity of their environment increases.

ATS 145

ATS 145

Inside Retail

AUGUST 22, 2021

On Friday, The Wall Street Journal reported that online retail giant Amazon is looking to open large bricks-and-mortar stores in the US to sell clothing, homewares, electronics and other products, much like a department store. According to the report, the stores will be around 30,000 square feet — much smaller than a typical department store, which is around 100,000 square feet — and will feature items from leading brands as well as Amazon’s own private-label products.

Department Stores 246

Department Stores Planning Checkout Fulfillment 246

Nvidia

AUGUST 27, 2021

What’s the difference between art created by Leonardo da Vinci and a knockoff? In the case of the Salvator Mundi, the answer is nearly half a billion dollars. Drawing on a convolutional neural network — a deep learning algorithm that’s led to breakthroughs in the analysis of a vast array of visual imagery — intellectual property lawyer Steven Frank and his spouse, art historian Andrea Frank, determined that the 16th century portrait of Jesus was likely a genuine da Vinci.

ATS 145

ATS 145

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. And, the more personalized it is, the better — from email confirmations to SMS dispatch notifications, right through to a happy and timely handover on t

Payment Services 264

Payment Services Shipping Customer Experience Consumer 264

Advertisement

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

Advertising