Inside Retail
DECEMBER 11, 2024
2025 is set to be yet another year of disruptive change for the retail industry. In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.
Retail Focus
DECEMBER 11, 2024
The forex exchange market is the largest and most liquid global financial market, with trillions of dollars’ worth of different currencies traded daily. For most of us, it is a decentralized network of participants trading various pairs of currency, with pricing managed by market forces or demand and supply. Thus, participants in the forex market go beyond individuals.
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Retail Focus
DECEMBER 9, 2024
The 2025 Retail Visual Merchandising and Display Awards are officially open for entries, offering an exceptional opportunity for retail professionals to celebrate their creative achievements and gain valuable industry recognition. Taking place on 12th March 2025 in London , next year s event will continue its long-standing tradition of spotlighting the talent that shapes retail spaces into captivating experiences.
Retail TouchPoints
DECEMBER 11, 2024
Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. The kiosks, which the retailer began piloting in late 2023, allow customers to activate weekly circular digital coupons and personalized offers without requiring a smartphone or even internet access.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
DECEMBER 7, 2024
In-N-Out Burger isn't very popular in a Woodland Hills community.
Inside Retail
DECEMBER 9, 2024
Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the returns experience for November, from customer re-packaging and returning a product to receiving their refund.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
DECEMBER 11, 2024
In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). However, one month ago the lights turned back on with bright green flag chains strung across the parking lot and a large banner, Amazon Fresh announced that it was now open for business.
Retail Gazette
DECEMBER 10, 2024
Boots’ US owner Walgreens Boots Alliance (WBA), is reportedly in discussions with American private equity giant Sycamore Partners on a potential takeover, potentially triggering a fresh auction for the British high street giant. A deal could value the health and beauty retailer at up to $10bn (7.8bn). The talks follow a steep decline in Walgreens share price, which has dropped from over $100bn in 2015 to just $7.5bn.
Inside Retail
DECEMBER 9, 2024
About 160 Mosaic Brands stores will close by the middle of next month, in a store consolidation program which will see the Katies brand wound down. The receivers and managers of Mosaic Brands have announced a store consolidation program, which includes closing down the Katies brand and its 80 stores, along with an additional 80 stores across the Millers, Rivers, and Noni B brands.
Retail Focus
DECEMBER 12, 2024
The 2024 edition of MAPIC has now closed, but once again it has affirmed itself as an indispensable business platform in an ever-evolving industry. Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
DECEMBER 10, 2024
Activist investment firm Barington Capital Group and real estate development company Thor Equities have taken a stake in Macys Inc. and are pushing the retailer to make significant changes to its real estate and financial strategy, including considering the spinoff of its higher-performing Bloomingdales and Bluemercury banners. In late November, Macys announced that it was delaying reporting of its Q3 2024 earnings to Dec. 11, 2024, after uncovering a financial irregularity in which an employee
Retail Gazette
DECEMBER 8, 2024
John Lewis Partnership is expanding its collaboration with Caff Nero by introducing branded cafs to several of its department stores and supermarkets. The first five Caff Nero cafs have been introduced in Waitrose locations in Billericay, Godalming, Keynsham, Locks Heath, and Stroud, with another opening at the John Lewis store in White City, West London.
Inside Retail
DECEMBER 9, 2024
The Australian Retailers Association (ARA) is calling for national consistency in knife laws after new regulations took effect in New South Wales. Under NSWs new knife laws, it is illegal to sell knives to a child under the age of 18 (with exemptions for retailers selling to those who need a knife for their work or study). Police also have the authority to scan people for knives or weapons without a warrant in public.
Retail Focus
DECEMBER 9, 2024
This holiday season (and beyond), its even easier for shoppers at Benuta to find whats on their wishlists. Just in time for the holidays, Benuta Europes largest online store for rugs, and a provider of complementary home decor has teamed up with US-based Constructor , an ecommerce search and product discovery platform. With its large, diverse product catalogue including more than 20,000 items for all spaces and aesthetics Benuta uses Constructor so shoppers can pinpoint whats best for them.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
DECEMBER 12, 2024
Chemist Warehouse , Australias largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance. With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner,
Retail Gazette
DECEMBER 8, 2024
Charles Tyrwhitt has opened its 50th store at Southamptons Westquay shopping centre, marking a significant milestone in the brands expansion. The new store features the menswear retailer ‘s range of formal and smart casualwear, including shirts, suits, polos, knitwear, shoes, and accessories, along with its latest autumn/winter collections. It also offers one-on-one styling appointments, aligning with Tyrwhitts ethos of helping men look good and feel good effortlessly.
Inside Retail
DECEMBER 10, 2024
The Reserve Bank of Australias latest cash rate decision has been described by the Australian Retailers Association as a missed opportunity to provide relief for households and businesses this festive season. The RBA on Tuesday decided to hold the cash rate at 4.35 per cent, which has remained unchanged since December last year. This comes as bad news for retailers, especially smaller businesses, amid challenges from subdued consumer spending and rising business costs, according to ARA chief ind
Retail Focus
DECEMBER 11, 2024
Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024. Pictured by Shaun Fellows / Shine Pix Ltd Over the past 12 months the shopping centre has welcomed seven new arrivals including established names such as B&M, White Stuff, and Pavers, whilst also attracti
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints
DECEMBER 9, 2024
This story is part of Retail TouchPoints ongoing Small Business, Big Ideas series, focusing on smaller retail brands that have found big success and have even bigger ambitions. The advent calendar has long been a holiday staple, but in the last few years a new variation has soared in popularity luxury advent calendars, ranging in price from hundreds to thousands of dollars.
Retail Gazette
DECEMBER 11, 2024
Asda was the only major supermarket in the UK to see its sales decline in the lead up the crucial Christmas trading period. Data from NIQ shows the grocers market share slipped 1.1 percentage points to 12.1% as sales fell 4.2% in the 12 weeks to 30 November. Ocado remained the UKs fastest growing retailer as sales rocketed 16.2%, pushing its market share up 0.2 percentage points to 1.8%.
Inside Retail
DECEMBER 8, 2024
The Memo, Australias premium destination for expecting and existing parents, has created its own product line, Due. Co-founders Phoebe Simmonds and Kate Casey said the name of the private-label brand came from a similar frustration that gave birth to The Memo: That an industry focus on mothers is long overdue. We were playing with the concept of time for Due and in the creative process, we were working around the line: It’s time to put you first, Simmonds told Inside Retail.
Retail Focus
DECEMBER 9, 2024
True Fit , the leading AI-driven solution that decodes size and fit for shoppers and fashion retailers, has announced its certification as a Shopify Plus Certified App Partner, helping fashion retailers selling on Shopify leverage AI-size and -fit recommendations to power conversions, improve customer lifetime value (CLV) and reduce returns. As a hallmark of innovation and proven performance, True Fit is the first – and only – size and fit app to be certified on the Shopify Plus Cert
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
DECEMBER 11, 2024
Amazon has launched a new service Amazon Autos in partnership with Hyundai. Customers in 48 U.S. cities can now browse, order, finance and schedule pickup of new Hyundai vehicles from local participating dealers directly via Amazon. The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout.
Retail Wire
DECEMBER 13, 2024
JetBlue continues to improve the customer experience.
Inside Retail
DECEMBER 12, 2024
Marieke Van Bruggen has been coding for nearly 30 years, but she still feels like she’s “learning a lot in this space” “This space” being the realm of data and digital analytics , a part of the retail industry that has become increasingly critical to business success. “There’s been a lot of change, even just since Covid with e-commerce obviously getting much more of a focus than it was previously,” Van Bruggen told Inside Retail.
Retail Focus
DECEMBER 9, 2024
The Liberty Romford, the shopping centre owned and operated by Redical , has announced that beauty and wellbeing brand, Rituals , has opened its new store, heralding a strong start of the destinations retail transformation and elevation. The 1,162 sq ft store stocks the brands full range of luxurious yet affordable wellbeing products for bath, body and home.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
DECEMBER 10, 2024
Abercrombie & Fitch will expand into India via a multi-year franchise partnership with Myntra Jabong India Private , a B2B wholesale entity owned by fashion and lifestyle retailer Myntra. Over the life of the franchise agreement, Myntra Jabong will build a brick-and-mortar retail presence for Abercrombie in the country, as well as regional ecommerce sites and branded digital storefronts operated by a network of licensed and independent third parties.
Retail Wire
DECEMBER 12, 2024
Starbucks is releasing new dairy-free creamers for its devoted fans.
Inside Retail
DECEMBER 8, 2024
Woolworths has reopened its four distribution centres after reaching a deal with the striking workers but expects about a $140 million negative impact on food sales due to the picketing, which began last November 21. Woolworths said that the United Workers Union (UWU) has endorsed the new individual enterprise agreements comprised of wage increases of a cumulative 11 per cent over three years.
Retail Focus
DECEMBER 9, 2024
Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. The new, efficient way to process payouts to payment cards as well for deposits made toApple Pay and Google Pay, the advanced Payouts via Payment Page solution is an industry first and game-changer for businesses where senders dont have the beneficiary’s details.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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