Retail Wire

DECEMBER 5, 2024

The mass recall includes a variety of mixed vegetable medleys.

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Retail Focus

DECEMBER 3, 2024

It’s official – long gone are the days of the standalone Black Friday and Cyber Monday discounts. Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

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Consumer Retailing Pricing Returns Promotions 261

Retail TouchPoints

DECEMBER 5, 2024

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the brand and live it, they will draw in customers. Excellent brand ambassadors are like traffic magnets. Of course, they need to be product experts. They need to keep track of what’s new, what’s unique to their location and what just went on sale.

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Payment Services Loss Prevention Fulfillment Shipping 275

Inside Retail

DECEMBER 4, 2024

Prada and Miu Miu’s new partnership with Snapchat’s Bitmoji platform, allows customers to deck-out in designer threads for a fraction of the price. High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? Bitmoji, is a platform subsidiary of social media platform Snapchat, and there are over 2.7 billion Bitmoji avatars globally.

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Fashion Target Market Marketing Promotions 277

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail Gazette

DECEMBER 5, 2024

M&S has been granted approval by the Secretary of State for Housing, Communities, and Local Government to redevelop its flagship Marble Arch store, after almost four years of delays and legal battles. The approval allows the high street giant to move forward with plans to demolish the three buildings it occupies and replace them with a 10-storey mixed-use development, including a new flagship store and office space.The project includes a smaller M&S store, offices, a pedestrian arcade, a

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Planning Location Shopping Department Stores 119

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. Mobile POS systems (mPOS) have emerged as a powerful tool for retailers to meet these expectations while simultaneously streamlining operations, enhancing flexibility, and driving sales.

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Payment Services Checkout Inventory Management Customer Retention 52

Inside Retail

DECEMBER 5, 2024

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture. Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational gro

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Marketing Apparel Consumer Accounting 244

365 Retail

DECEMBER 4, 2024

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators. Original research of over 2,000 senior UK retail professionals by RTS revealed that Artificial Intelligence (AI) was the top innovation that will accelerate the growth of their business in

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Marketing Consumer ATS Shopping 64

Retail Gazette

DECEMBER 3, 2024

Tesco and Waitrose are among the supermarkets facing backlash after a BBC investigation alleged their ‘Italian’ tomato purée may contain tomatoes grown and picked in China using forced labour. A BBC Eye investigation found that Britain’s largest supermarket is one of several supermarkets marketing its own-brand tomato purée as ‘Italian’, but claimed contains tomatoes grown in both Italy and China.

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Supermarket Marketing ATS 116

Retail TouchPoints

DECEMBER 4, 2024

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

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Wholesale Planning Accessories Marketing 296

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Inside Retail

DECEMBER 4, 2024

The retail industry has been experiencing an intriguing wave of retail revival stories. Gap, Swarovski and J Crew are just a few of the aughts-favourite brands that have been making a comeback in recent years. Through a combination of strategic brand collaborations, such as Gap x Cult Gaia and J Crew x Christopher John Rogers, updated omnichannel operations and innovative new product developments, these brands have been climbing their way back up the retail ladder.

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Jewelry Planning Consumer Marketing 130

Retail Focus

DECEMBER 6, 2024

In todays fast-paced retail environment, customers expect more than just quality productsthey demand exceptional experiences that are personalized, convenient, and consistent across all touchpoints. Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers.

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Customer Experience Marketing Customer Retention Promotions 130

365 Retail

DECEMBER 2, 2024

Leem, the international womenswear brand celebrated for its stylish and modest designs, will open its first permanent UK store at Westfield London, White City on 15 December 2024. This development follows the overwhelming success of Leem’s pop-up shop at the same location and represents a significant milestone in the brand’s strategy to expand its presence across the UK.

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ATS Fashion Shopping Location 64

Retail TouchPoints

DECEMBER 6, 2024

More than two-thirds ( 67% ) of American adults with an income of $100,000 or more are parents, representing a lot of spending power. And now, as a whole new demographic ( Gen Z ) ventures further into parenthood, brands and retailers need to adapt their strategies to reflect this cohorts behaviors, priorities and even beliefs. That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that

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Visual Merchandising Apparel Marketing Fashion 289

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Inside Retail

DECEMBER 5, 2024

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The European brand has partnered with Bernardi Group to establish a presence in Australia. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

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Store Layout Consumer Shopping Location 248

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Digital transformation has emerged as a necessity for businesses to stay competitive and thrive in the modern market. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.

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Payment Services Inventory Management Management Customer Experience 108

365 Retail

DECEMBER 2, 2024

The 2024 edition of MAPIC concluded with a variety of discussions and showcases from the retail and property sectors. This year’s event attracted 4,400 participants, including 1,800 retail representatives—a 12% increase compared to 2023—demonstrating robust interest and activity in the industry. LeisurUp: Integrating Leisure and Retail A key highlight of MAPIC 2024 was LeisurUp , the dedicated space for leisure and immersive experiences.

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Retail TouchPoints

DECEMBER 4, 2024

Walmart has debuted a pilot program with Aira , a mobile app that connects blind and low vision customers with a sighted interpreter who can describe products, labels and prices in real time. Walmart is offering the wayfinding app for free, joining retailers including Target, Meijer, Wegman’s and Starbucks that also are leveraging the Aira app, according to a report in MediaPost.

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Shopping Store Operations Customer Experience ATS 279

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

DECEMBER 3, 2024

Last month, Amazon moved into the budget e-commerce space through the launch of a discount website, Haul, which offers consumer products priced under US$20. Haul positions Amazon to directly compete in the fast-growing discount retail market, particularly against established players like Temu and Shein, which have gained substantial market share in recent years with their low-price business models.

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Shipping Marketing Accounting Consumer 130

Frank Mayer

DECEMBER 5, 2024

The right lighting can turn a simple store display into a powerful sales tool, drawing customers in and encouraging them to interact with your brand and merchandise. For this article, we sat down with Eric Roth, Jay Rivard, and Steve Langsdale, three retail display experts at Frank Mayer, to discuss the role lighting plays in point of purchase. Here are their insights.

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Location ATS 40

A1 Retail

DECEMBER 5, 2024

M&S is celebrating 20 years of Marks & Start – its ground-breaking employability programme in partnership with The Kings Trust. In that time, it has supported 30,000 people, including 12,000 young people facing barriers to employment gain their crucial first step on the career ladder. New research from M&S reveals that two thirds of young people still face barriers to employment*, with mental health being one of the most common – one in three say it’s a challenge

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Checkout Supermarket Management ATS 103

Retail TouchPoints

DECEMBER 2, 2024

Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 billion online, up

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Merchant Services Jewelry Apparel Beauty and Health 279

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Inside Retail

DECEMBER 1, 2024

After filing more than 2200 individual disputes with the Fair Work Commission to dispute Woolworths’ new productivity framework, 1500 warehouse workers have been on strike since November 21. The United Workers Union is asking for a pay rise and the abolishment of the productivity framework that mandates disciplinary action if warehouse workers fail to achieve a 100 per cent score for every task they complete.

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Supermarket Checkout Consumer Management 246

Retail Gazette

DECEMBER 4, 2024

The sector has had its fair share of collapses this year, which has resulted in some of the industry’s biggest acquisitions. As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. Homebase Homebase became the latest casualty on the high street last month when it plunged into administration after failing to secure a new buyer.

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Shopping Beauty and Health Fashion Planning 124

Retail Focus

DECEMBER 4, 2024

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. Bjerke House, set over 2,965 sq. m. across three floors, will be home to brands such as Patek Philippe, Cartier, OMEGA, Tudor, Panerai, IWC Schaffhausen, Blancpain, Longines, Hublot and Breitling. The space will also act as the headquarters of Urmaker Bjerke , with six different entrances for the store’s most well-known brands.

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Fashion Department Stores Management Shopping 276

Retail TouchPoints

DECEMBER 5, 2024

Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise returned in 2023 , according to a new report from the National Retail Federation and Happy Returns , a UPS company. This would account for 16.9% of retailers’ annual sales in 2024, increasing from 14.5% in 2023. And even though returns occur throughout the year, they are more prevalent during (and after) the holiday season.

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Returns Accounting Customer Experience Consumer 162

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

DECEMBER 1, 2024

Finnish multinational sporting equipment company Amer Sports beat analysts’ estimates, reporting a 17 per cent increase in sales to US$1.35 billion during the third quarter. Greater China, Amer Sports’ second-biggest market, saw sales jump 56 per cent during the period. While major global retailers have encountered significant setbacks in penetrating the Chinese market, niche sportswear brands have demonstrated a markedly different pattern.

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Sporting Goods Outdoor Consumer Apparel 130

Retail Bound

DECEMBER 2, 2024

The final quarter of the year, also known as Q4, is a make-or-break moment for many product manufacturers. With a slew of high-impact shopping events driving consumer spending, this is your prime opportunity to maximize revenue, build brand awareness, and move products off shelves quicker than at any other time of the year. This post will explore the top 4 shopping events of Q4— Black Friday , Cyber Monday , Small Business Saturday , and Super Saturday —and provide actionable strategies for how

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Shopping Shipping Promotions Consumer 52

A1 Retail

DECEMBER 2, 2024

After a +4.8 percent year-on-year boost to in-store traffic on Black Friday (29th Nov 2024), footfall on the Saturday of the Black Friday weekend (30th Nov 2024) rose +1.4 percent compared to 2023 Shopper traffic on Saturday (30th Nov 2024) delivered a +30.8 percent week-on-week jump, with the High Street seeing the greatest footfall gains, rising to +39.9 percent compared to the week prior After a stellar performance over Friday and Saturday, store visits dipped on the Sunday of the Black Frida

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Shopping Consumer 104

Retail TouchPoints

DECEMBER 5, 2024

Brian Schwalb, Attorney General for the District of Columbia, has filed a lawsuit accusing Amazon of failing to provide its advertised fastest delivery service to two D.C. zip codes while continuing to charge full price for its Amazon Prime service to the approximately 48,000 Prime members living there. The suit, filed in the District’s Superior Court, alleges that in June 2022 Amazon made a secret internal decision to stop using its fleet of branded trucks to make Prime deliveries to DC zip cod

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance