Retail Focus
MAY 27, 2021
As we enter the second quarter of 2021, the UK continues to live under social restrictions. Although these have gradually begun to ease, the rise in digital e-commerce isn’t going anywhere anytime soon. . In 2019, physical stores were a £60.9 billion market, while online stores accounted for £22.3 billion. However, 2020 saw a 46 per cent growth in online sales – this being the greatest increase since 2008.
Wiser
MAY 26, 2021
2020 was a major year in the transformation of online grocery retailing. According to a study by Kantar, the FMCG sector reached a market penetration of 39 percent , 6.6 points higher than in 2019. In the closing months, the market share of online grocery shopping reached 8 percent and supermarkets had to look for fast and efficient solutions for the supply of products and the inflow of orders to respond to high peaks in demand.
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Retail TouchPoints
MAY 28, 2021
Apple has opened its newest retail location — Apple Via del Corso — in Rome, marking its 17th store to open in Italy. Apple Via del Corso will serve as an all-new centrally located space for Apple team members to provide service and support to the local community. The store preserves the grand Palazzo Marignoli, paying homage to Rome’s rich history of art and culture, and making it one of Apple’s most significant restoration projects.
Inside Retail
MAY 27, 2021
Following a review of David Jones’ food business, which was signalled by chief executive Scott Fyfe in March , the department store’s partnership with convenience chain BP is ending. The 35 dual-branded sites built over the past year will be transitioned in the coming months as DJs continues to streamline its Food business. “Our organisations have collectively agreed to work through a managed transition that will see our relationship end in the coming months,” a BP spokesperson said.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
MAY 24, 2021
Leek United Building Society has reopened its flagship Derby Street branch following a six-week transformation. The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.
Retail Wire
MAY 28, 2021
Sheetz, the 600+ store chain located in Mid-Atlantic states, is working with “pure-digital” payments firm Flexa and NCR to give customers the ability to pay with a range of cryptocurrencies, including bitcoin, ether, litecoin and dogecoin, according to a company news release. Sheetz claims to be the “first convenience store chain to accept Bitcoin and other digital currencies in-store and at pump.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MAY 27, 2021
Iconic Australian footwear brand Wittner may be more than 100 years old, but they’re currently on a path of innovation and sustainability. In this chat with CEO Catherine Willamson – the first female to ever take on the role in the history of the business – we discuss Wittner’s first ever sustainable capsule collection and what it’s like driving a historic retail business into the future.
Retail Focus
MAY 26, 2021
When you think of Dubai, it’s luxury hotels, pristine beaches and supercars that spring to mind. Interestingly though, Dubai is also home to more gyms than any other city in the world. It’s no wonder then that the Dubai Mall Village – often dubbed ‘The Greatest Mall in The World’ – is a who’s who of flagship stores owned by some of the world’s leading sportswear brands.
Retail Wire
MAY 25, 2021
Millions of restaurant workers lost their jobs due to the novel coronavirus pandemic and many of those found work in other industries that pay higher wages and offer more protection from the spread of the virus. Others workers, such as Jim Conway, chose to retire. Mr. Conway, who was first paid $2.13 an hour plus tips when he got into the restaurant business in 1982, chose to retire last year.
Retail TouchPoints
MAY 28, 2021
Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. Over the last year, Verizon has emerged as one of the pioneers of seamless, safe transactions, tapping the power of technology (and the use of its app) to deploy a “touchless retail” experience across its own store fleet.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
MAY 27, 2021
Victoria’s minister for industry support and recovery Martin Pakula has said the state government is working on a targeted package to assist businesses following yesterday’s announcement of a snap seven-day lockdown. According to the ABC , Pakula said the package will be announced next week, with the intention for businesses impacted by the lockdown to receive support “generally within a week or two”.
Intelligence Node
MAY 25, 2021
Data is the new gold! Gone are the days when you had a small store on the corner of a street where all the customers in the neighborhood came to do their shopping. You knew each and every one of them. You had personal relationships with them, knew their likes and dislikes, their preferences, and […]. The post 5 Ways Advanced Data Can Help Improve eCommerce Conversions appeared first on Blog.
Retail Focus
MAY 27, 2021
Today, Vashi unveiled and opened a new home for bespoke fine jewellery in Covent Garden – the brand’s new flagship store and its seventh bricks-and-mortar location. With an immersive in-store experience, open workshop and full behind-the-scenes visibility of every stage of production, the new flagship welcomes customers into the heart of the jewellery making process like never before.
Retail TouchPoints
MAY 25, 2021
Timothy Oulton , a British luxury furniture brand, has signed a 10-year lease for a 7,170-square-foot retail space at 901 Broadway at 20th Street in New York’s popular Flatiron District. The store will serve as the retailer’s East Coast flagship, and will be the brand’s largest retail presence in the region. The new store resides in a portion of a larger historic landmark building, designed and constructed in 1870 in the French Second Empire style by James H.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
MAY 27, 2021
E-commerce has seen exponential growth over the past year as the world went into pandemic-fuelled lockdowns, travel bans, and closures. Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. The surge in online sales has also led to increased customer expectations and a demand for better service and personalised experiences.
Mike Anthony
MAY 25, 2021
If you like retail, especially grocery, you are going to love this! If you have a passion for shopper marketing and shoppers in general, this is going to be fun! And if you work in consumer goods, in marketing, sales or trade marketing – check this out now. Because somewhere in this article is the future of retail. Not everything will stick, but this store is so packed full of great shopper-centric thinking, some of this must be part of what comes next for bricks and mortar grocery retail.
Retail Focus
MAY 27, 2021
Shaftesbury has officially announced the opening of Olive Jennings at 35-37 Monmouth Street in Seven Dials, marking the first retailer to launch as part of the ‘Start Up With Seven Dials’ pop-up incubator initiative. . Olive Jennings , a curated lifestyle brand founded by designer Amy Harrison-Mason and named after her grandmother, is one of four female-led brands to be selected from a pool of 30 entrants following a comprehensive judging process with a panel of industry experts. .
Retail TouchPoints
MAY 27, 2021
Widen Collective , a platform designed to help brands streamline their workflow by enriching product data with marketing copy and digital assets, has introduced updates to help retailers scale their content operations. The platform can give retailers more control over their content to better manage its use. Some of the new capabilities include: Product variants: These tools can automate the process of adding descriptions, feature lists or digital assets to individual SKUs by adding attribute ass
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
MAY 27, 2021
Saint Laurent, Mulberry and Golden Goose are just a few of the international designer brands that have opened stores in 80 Collins, Dexus’ new high-end shopping and dining precinct in Melbourne. With a 38-level office tower, boutique hotel and 5,000 square metres of retail space, 80 Collins aims to give different types of customers – CBD workers, international tourists and local shoppers – multiple reasons to come back and explore the precinct at different times of day.
Nvidia
MAY 24, 2021
Banks use AI to determine whether to extend credit, and how much, to customers. Radiology departments deploy AI to help distinguish between healthy tissue and tumors. And HR teams employ it to work out which of hundreds of resumes should be sent on to recruiters. These are just a few examples of how AI is being adopted across industries. And with so much at stake, businesses and governments adopting AI and machine learning are increasingly being pressed to lift the veil on how their AI models ma
Retail Focus
MAY 24, 2021
Ed Butler , VP of technology at digital consultancy Appnovation , picks four standout lessons from the pandemic that F&B strategists can learn from. . The events of the past year have sparked a permanent redrawing of the retail landscape, with online grocery sales soaring 91% year-on-year in a four-week period alone in 2020 and over 17 million Brits planning to stick to online shopping even as lockdown eases.
Retail TouchPoints
MAY 27, 2021
If you’ve noticed a lot of new third-party marketplaces popping up lately, you’re not imagining things. More and more retailers are jumping on the marketplace bandwagon — Lands’ End , Hudson’s Bay and Woolworths in Australia are just a few of the new entrants this year alone. They join a growing roster of retailers that are expanding their online reach by allowing third-party brands to sell directly through their ecommerce sites , bypassing traditional wholesale relationships.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
MAY 27, 2021
Former WooliesX GM takes on HealthyLife MD role. Ananth Sarathy, former general manager of digital experience at WooliesX, will lead the newly launched online HealthyLife business as managing director. Sarathy has held a number of other leadership roles in digital within the Woolworths Group over the last eight years, including as general manager of loyalty and data solutions.
Nvidia
MAY 27, 2021
It will help piece together a 3D map of the universe, probe subatomic interactions for green energy sources and much more. Perlmutter , officially dedicated today at the National Energy Research Scientific Computing Center (NERSC), is a supercomputer that will deliver nearly four exaflops of AI performance for more than 7,000 researchers. That makes Perlmutter the fastest system on the planet on the 16- and 32-bit mixed-precision math AI uses.
Cisco Retail
MAY 27, 2021
In today’s landscape, people and businesses are connecting more applications, infrastructure, and devices via the cloud than ever before. As demands rise, so do the challenges and the needs of our customers. Anticipating and planning to meet those needs, Cisco has been developing a hybrid cloud strategy and building the infrastructure that enables our customers to rise to the unique challenges of this era.
Retail TouchPoints
MAY 26, 2021
Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. Windsor’s focus on special occasions and seasonal events, combined with its revolving product assortment (the company reports that it adds more than 250 new SKUs each week), have helped it weather not one recession, but two.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
MAY 26, 2021
Melbourne Square development complete. The first stage of the Melbourne Square lifestyle and luxury residential precinct is now complete, after four years in development. The $2.8 billion Southbank site includes 1054 luxury apartments, a Taylor Cullity Lethlean-designed public park, Victoria’s first double-storey Woolworths supermarket as well as a childcare centre.
Talking Retail
MAY 27, 2021
Spar has unveiled plans to invest £125m in its stores, supply chain, and IT over the next 12 months. Managing director, Louise Hoste, told delegates at the Spar virtual conference today (27 May): “Last year was a year which saw accelerated growth as a result of the dedication and focus of our colleagues. Therefore we. This story continues at Spar to invest £125m in business.
Cisco Retail
MAY 24, 2021
Cisco’s New Intersight Cloud Orchestration (ICO) Service Is Up and Running! Earlier this month, we introduced Intersight Cloud Orchestration (ICO) — Intersight’s brand new automation service. In that blog, we covered the importance of orchestration and talked about how Intersight is evolving to the world’s simplest hybrid cloud platform. This blog will tell you more about ICO and what it can do for you.
Retail TouchPoints
MAY 24, 2021
In another sign of the global growth of buy now, pay later services, Zip Co Ltd. will purchase the European BNPL provider Twisto and the UAE-based Spotii Holdings Ltd. These latest acquisitions follow Zip’s purchase of Quadpay in September 2020. Zip already owned a portion of Twisto, and plans to buy the remaining shares for approximately $108.5 million , with the deal expected to close in Q4 2021.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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