Tokinomo
OCTOBER 24, 2023
2024 is just a few weeks away. Since it’s almost time for next year's budgeting, we’ve prepared a list of top retail and shopper marketing events and conferences to attend in 2024.
Retail Customer Experience
OCTOBER 26, 2023
The ability to personalize customer responses, to allow more productivity elsewhere in the workforce and to respond 24/7 are all benefits of using ChatGPT in the customer service sector.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Dive
OCTOBER 24, 2023
As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.
Retail Focus
OCTOBER 25, 2023
Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The retail landscape has witnessed a remarkable evolution, driven by a complex interplay of environmental and social factors. Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: fo
Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium
Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.
Retail Dive
OCTOBER 25, 2023
On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.
Retail TouchPoints
OCTOBER 25, 2023
This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Gazette
OCTOBER 23, 2023
The government has launched a new Retail Crime Action Plan to combat shoplifting today. The plan, published by the National Police Chiefs Council, sets out how police should respond to and investigate thefts against convenience stores and other retail businesses. The guidelines for police officers focuses on areas including prioritising attendance at the scene of violent crimes, how retailers should report crimes, and identifying “hot spot” locations where additional patrols would be
RIS News
OCTOBER 23, 2023
RIS News curates a roundup of October retail technology news ranging from acquisitions and surveys to environment goals and technology launches. Get the latest updates here.
Retail Dive
OCTOBER 23, 2023
Favored by younger generations, the category faces new federal regulation calling for brand and manufacturing transparency.
Inside Retail
OCTOBER 25, 2023
Kogan has logged a 6.5 per cent year-on-year decrease in gross sales for Q1 of FY24, but recorded quarter-on-quarter growth for the first time since the first quarter of FY22. Kogan is a portfolio of retail and services businesses that includes Kogan Retail, Kogan Marketplace, Kogan Mobile, Kogan Internet, Kogan Insurance, Kogan Money, Kogan Cars, Kogan Energy, Dick Smith, Matt Blatt, Mighty Ape in New Zealand, and Brosa.
Advertisement
Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path
Tokinomo
OCTOBER 23, 2023
Campaign scoop Is it a commercial? Leslie David Baker and Phyllis Smith, former co-stars from The Office, share a casual moment while enjoying a bowl of Honey Nut Cheerios. During their snack, they are visited by BuzzBee, the mascot for Cheerios. BuzzBee is concerned that he might have missed his opportunity to promote the cereal's health benefits in a commercial.
Retail Focus
OCTOBER 26, 2023
Today, after much excitement, the LEGO Group opened the doors to its brand-new LEGO® Store in Blanchardstown Shopping Centre, Dublin. The new store is the brand’s latest location in Ireland, following the successful opening of the first ever Irish LEGO Store on Grafton Street in August 2022. Located in the well-known Dublin shopping centre, the LEGO Store Blanchardstown is already delighting fans of all ages, with an exciting collection of sets and experiences.
Retail Gazette
OCTOBER 25, 2023
Poundland has unveiled plans to open 75 new stores over the next three months as part of its rapid expansion plans. Set to be the discount retailer’s largest three-month growth programme in its history, the pipeline includes a mix of new stores and relocations of existing branches. The business is continuing the conversion of the 71 Wilko branches it acquired last month – with 19 more to open in the next two weeks, bringing the total number of stores to 56.
Inside Retail
OCTOBER 24, 2023
Teen fashion brand Pavement has exclusively relaunched at Big W stores across Australia as it seeks to provide budget-friendly clothing options to the youth market. “We are thrilled to reintroduce Pavement to the Australian market, especially during these challenging times. Our brand’s ethos revolves around providing our young people with clothing that empowers them to showcase their personalities,” said Brooke Norton, divisional general manager at Designworks, the new owner of
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Dive
OCTOBER 24, 2023
The baby care company — founded by celebrities Kristen Bell and Dax Shepard — has agreed to a stalking horse bid from private equity firm Hildred Capital Management.
Retail TouchPoints
OCTOBER 24, 2023
BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.
Retail Gazette
OCTOBER 26, 2023
Standalone Wilko stores are set to return to the high street and retail parks before the end of the year as its new owner prepares for an aggressive roll-out. The Range owner SDS Superstores, which acquired the discount chain’s brand and intellectual property in a £5m deal after it collapsed into administration, said it was preparing a national roll-out of stores across England, Scotland, Wales and for the first time, Northern Ireland.
Inside Retail
OCTOBER 23, 2023
Retail’s blocks used to be entirely brick and mortar. E-commerce then shifted some blocks online. Now, blockchain is building on the foundations of both by influencing everything from payments and loyalty programs to retail locations and supply chains. Building payments with blockchain The idea that a major retailer could provide its own stablecoin, or fiat-backed cryptocurrency, is tantalising.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Dive
OCTOBER 25, 2023
The beauty retailer, which is also expanding its assortment and emphasizing a “spa-like” atmosphere, is poised to do well at the holidays, analysts said.
365 Retail
OCTOBER 25, 2023
Poundland has unveiled plans for an unprecedented expansion, aiming to open or relocate 75 stores within the next three months. This marks the most ambitious quarterly growth in the company’s history. The expansion includes both new stores and conversions of former Wilko locations into Poundland outlets. Earlier this month, the discount retailer inaugurated new stores in Telford’s Forge Retail Park and Stafford’s Queens Retail Park.
Retail Gazette
OCTOBER 25, 2023
Boohoo is facing a £100m lawsuit from some of its investors after allegations of modern slavery wiped over £1bn from the business’ value. The fashion retailer is being targeted by City lawyers looking for compensation for the group’s shareholders who suffered steep losses following claims of forced labour in Boohoo’s UK factories, The Telegraph reported.
Inside Retail
OCTOBER 23, 2023
L’Occitane beauty brand Sol de Janeiro is expanding in Asia Pacific travel retail channels through a partnership with Heinemann Australia, starting with an installation at Sydney Airport’s international departures area. Sol de Janeiro, meaning “Sun of January” in Portuguese, was founded by Heela Yang, inspired by her time in Brazil.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.
Retail Dive
OCTOBER 24, 2023
This year, frugal consumers will likely continue to be careful and prioritize spending on experiences over goods, analysts say.
Retail TouchPoints
OCTOBER 25, 2023
Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.
Retail Gazette
OCTOBER 24, 2023
ScS has agreed to be bought by Italian furniture retailer Poltronesofà in a £99.4m deal. The British furniture and floorings retailer said the acquisition is subject to shareholder and regulatory approval among other conditions, and is expected to be completed in the first quarter of 2024. ScS said management intends to unanimously recommend shareholders vote in favour of the takeover while both retailers said the acquisition follows the decision of Poltronesofa to continue its geographic growth
Inside Retail
OCTOBER 23, 2023
US modern home furniture chain Blu Dot has opened a showroom in Collingwood, Melbourne. The launch marks the brand’s second brick-and-mortar store in the country and 17th worldwide since its establishment in 2008. Preston Lane designed the building’s architecture while Hecker Guthrie was in charge of its interiors, combining modern and heritage architectural elements.
Advertisement
Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.
Dezeen
OCTOBER 23, 2023
Cultural centre Het Nieuwe Instituut is rethinking the archetypal museum shop with a pop-up at Dutch Design Week , designed to encourage more ethical, resource-conscious consumption. Instead of offering a straightforward exchange of wares for money, New Store 1.0 offers patrons the opportunity to trade their urine for a piece of P**s Soap and encourages them to place their phones on specially designed fixtures to provide lighting for the venue once the sun goes down.
Retail TouchPoints
OCTOBER 26, 2023
Global lifestyle brand True Religion has launched its first holiday campaign as part of its ongoing growth efforts in the U.S. Called “Style is a Gift,” the campaign features rapper and recording artist Quavo alongside influencer, TV personality and entrepreneur India Love. The goal is to position True Religion as the ultimate gifting destination for apparel and accessories, especially among Gen Zers who are increasingly gravitating toward Y2K-nostalgia style.
Retail Gazette
OCTOBER 24, 2023
Decathlon has rolled out its buyback service to all its UK stores as part of its sustainability efforts. The sports retailer is offering customers store credit when they return products they no longer want or need to one of its shops. The retailer will then refurbish and resell the old products as part of its second-life scheme that sells refurbished sports equipment.
Inside Retail
OCTOBER 26, 2023
Westfield Knox in Victoria has opened its redefined food court on level one, which forms part of the shopping centre’s $355 million redevelopment. The food court features several stores including Mad Mex, KFC, Chatime, Roll’d, Subway, Soul Origin, A+HK Café, Bonbons Bakery, New Era Dumplings, and Royal Donuts. “Today marks another milestone in the transformation for our customers, bringing us closer to our next launch where we’ll see large-format fashion retailers open in our n
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
Expert insights. Personalized for you.
223 
Let's personalize your content