Wiser
JULY 6, 2021
It’s a bit of an understatement to say that technology has changed retail. In reality, technology has created nothing short of a revolution, from the big stuff like eCommerce to smaller, now-common trends like self-checkouts and buy online, pick up in-store. Another area where technology is revolutionizing retail is on the shelf, quite literally: smart shelves.
Inside Retail
JULY 6, 2021
Business leaders around the country met with treasurer Josh Frydenberg today in the hopes of helping to get Australia’s vaccine rollout moving at a faster pace. Chief executives from some of the country’s biggest retail businesses, such as Woolworths, Coles, and Wesfarmers, together with business leaders of other sectors, are offering to do inhouse vaccinations for their staff and, in some cases, set up mass vaccination centres in locations central to local population – something retailers are u
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Retail TouchPoints
JULY 8, 2021
Authentic Brands Group (ABG) — which has made a name for itself by scooping up bankrupt retail brands such as Forever 21 , JCPenney , Aéropostale and Brooks Brothers and bringing them back to life through licensing — is planning to go public. The company said in a prospectus filed July 6, 2021, that it plans to sell $100 million worth of stock, but that is a placeholder amount and will likely change.
Retail Focus
JULY 5, 2021
Situated in the heart of London’s luxury shopping district, the Chaumet boutique on New Bond Street reopens its doors this Spring. Dedicated to a selection of exceptional High Jewellery and the Maison’s iconic collections, this unique location is imbued with an intimate identity, bridging British elegance and Parisian distinction. The prestigious address highlights the enlarged presence of Chaumet in both the United Kingdom and Europe, following the reopening of its space in Harrods, and the ren
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Cisco Retail
JULY 9, 2021
DNA Center Template Labs – DayN Templates. Overview. The focus of this episode is DayN Templates for operations and setting up a lab or production environment to enable this capability. The third and fourth labs in the series aim to understand the various concepts required to support device configuration after onboarding. The labs within this series allow for use in the DCLOUD environment; however, you may equally utilize them as part of a Proof of Concept setup at a customer’s lab.
Inside Retail
JULY 6, 2021
The lockdown in Sydney will be extended by at least another week, as the city’s total virus cluster grew by another 27 overnight. Premier Gladys Berejiklian announced the extension on Wednesday morning, though media reports about the lockdown extension were published hours earlier. “What we want to do is give our best chance of making sure this is the only lockdown we have until the vast majority of our citizens are vaccinated,” Berejiklian said.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Talking Retail
JULY 8, 2021
The Association of Convenience Stores (ACS) is encouraging retailers to submit entries for a new trophy marking the legacy of independent retailer Raj Aggarwal. Aggarwal, who owned stores in Wigston, Leicester and Hackenthorpe near Sheffield died aged 51 last year after contracting coronavirus. The new trophy will be awarded to the retailer who is judged.
Cisco Retail
JULY 8, 2021
The past few days have been a lot for people in the security industry. On Friday in the US, people were just about to clock off for what would hopefully be a relaxing Fourth of July long weekend. Only for cybercriminals to have other plans. This week I spoke to Cisco Talos’ US Outreach Team lead Nick Biasini to talk about the unfolding events surrounding the REvil ransomware campaign and Kaseya VSA supply chain attack.
Inside Retail
JULY 8, 2021
Online fashion marketplace The Iconic has launched a same-day delivery service on Saturdays in response to the extended lockdown in Sydney. According to the business Sydneysiders can now place orders for same-day delivery up to 2 pm on a Saturday, and it will be delivered later in the evening between 5 and 9 pm. And, customers in Sydney will be able to get free express delivery on all orders which are worth more than $50, and will enjoy free 60-day extended returns.
Retail TouchPoints
JULY 7, 2021
Years ago when I and my team were first putting the GRIN platform together, a lot of brands were doing influencer marketing, but it wasn’t a fully standardized marketing technique. Today, it’s totally different. In just a few years, both brands and creators are like, “Wow, there is amazing potential here to make money and grow my brand” — whether that brand be business or personal. .
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Small Biz Trends
JULY 8, 2021
What do the latest retail statistics tell us about retailing in 2021? You might be surprised. We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture.
Cisco Retail
JULY 9, 2021
DNA Center Template Labs – Onboarding Templates. Overview. The focus of this episode is Onboarding Templates and setting up a lab or production environment to enable this capability. This second lab in the series aims to understand the various concepts required to support device onboarding. The labs within this series, allow for use in the DCLOUD environment; however, you may equally utilize them as part of a Proof of Concept setup at a customer’s lab.
Inside Retail
JULY 7, 2021
Beauty retailer Mecca has secured an exclusive retail partnership with UK-based beauty brand Charlotte Tilbury. The brand will be available exclusively at Mecca stores around Australia and New Zealand in September 2021 – the first time the business’ products have been available for purchase and in-person testing in bricks-and-mortar in the region. “I am thrilled to finally be launching my award-winning beauty secrets and research-powered glowing skincare in Australia and New Zealand with Mecca,”
Retail TouchPoints
JULY 9, 2021
For owners and franchisees of multi store chain retail outlets, the news is increasingly real and positive. Not only are they achieving energy efficiency, they’re impressing their customers, too. What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. It can really be the difference between “going green” and “going out of business.”.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Hyken
JULY 7, 2021
It is one of the most common questions I’m asked in interviews: What’s the difference between customer service and customer experience (also known as CX)? While I’ve written about this before, my original article about customer experience was more about how to create a more interactive experience. The example I used was how Home Shopping Network (HSN) incorporated gamification into the customer experience.
Cisco Retail
JULY 6, 2021
Ice and a Slice is a boutique agency in Oxford, England, that offers clients a choice of end-to-end marketing strategy services, a suite of creative and digital services, and fully integrated creative campaign management. The agency’s services model acts as an extension of their clients’ marketing teams. Though small, their staff of thinkers and doers produce award-winning results.
Inside Retail
JULY 4, 2021
7-Eleven has agreed to settle franchisee class actions following mediation. A statement from the convenience chain confirmed the settlement but gave no insight into the details of the agreement. “7-Eleven can confirm that a non-binding in principle agreement to settle the class actions has been reached, subject to terms of a settlement deed being agreed and subject to approval of the Federal Court of Australia.
Retail TouchPoints
JULY 8, 2021
Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S., has entered a multi-year national partnership with buy now, pay later solution Afterpay to support retailers in offering flexible payment solutions to returning shoppers. The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Dive
JULY 6, 2021
Supply chain executives from PVH, Under Armour, Dollar General, Tractor Supply and American Eagle spoke about current challenges at NRF's Retail Converge.
Cisco Retail
JULY 7, 2021
Real time decision making is critical to customer success. Customers that don’t take the necessary steps to build next generation infrastructures and solutions will be stuck with the same basic applications – monitoring, reporting, and simple rules-based operations. They will be unable to transition to the data-driven economy, and at a later stage take part in the upcoming outcome economy.
Inside Retail
JULY 8, 2021
From omnichannel excellence to personalisation and product development, savvy retailers all around the world have accelerated their digital plans to meet customers’ rising expectations in the past 18 months. . Inside Retail recently hosted a webinar with Tumi vice president Adam Hershman, Zalora corporate affairs director Christopher Daguimol and Imran Khan, consumer goods and retail industry director at Salesforce. .
Retail TouchPoints
JULY 7, 2021
Call it what you want — revenge travel, comeback trip, rebound vacay — but the surge in post-COVID travel is more than just a buzzword making the rounds of the internet. Travel resurgence has already begun, and it has tangible implications reaching far beyond the hospitality industry. The pent-up demand for travel and experiences has sent hotel rates skyrocketing, making many getaways truly premium experiences this summer.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Talking Retail
JULY 6, 2021
Convenience retailers plan to keep Covid safety measures in place, even if the government goes ahead with plans to further eases lockdown measures in England on 19 July. Most Covid rules, including legal requirements on wearing face masks, are to be removed as part of the final step of the roadmap for ending restrictions in. This story continues at Retailers plan to keep Covid measures in place.
Cisco Retail
JULY 6, 2021
The second installment of NRF 2021, NRF Converge , came at a time when the new normal has given us a clearer look into the world of post-pandemic retail. The virtual event served as a mid-year check in for the retail community and featured over 160 different sessions on topics including: customer experience, cybersecurity, ecommerce, data analytics, store operations and supply chain.
Inside Retail
JULY 8, 2021
The rise in aggressive customer behaviour towards retail workers has prompted the launch of a new support service delivered by Transitioning Well, in partnership with WorkSafe Victoria and the Australian Retailers Association. The Wellbeing Support Service is a free, confidential service provided by registered psychologists for workers in retail, to support their mental health and wellbeing.
Retail TouchPoints
JULY 7, 2021
Join us live today at 3:00 PM ET with Hilary Woltemath of Nebraska Furniture Mart! We continue our Retail ThinkTank video series with Hilary Woltemath, Visual Display General Manager for Nebraska Furniture Mart. She and Jessie Dowd will chat about reconfiguring stores to adapt to changing shopper needs and shifting trends for in-store experience. Listen in to learn how the retailer is approaching its physical store strategy, rethinking its product offerings, and crafting an in-store experience t
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Talking Retail
JULY 5, 2021
Birds Eye is kicking off a convenience retailer competition offering them the chance to win a £3,000 prize fund to donate to their local community. The “Kit Out Your Community” fund will be put towards providing sports equipment and kit for suitable causes of the retailer’s choice, such as schools, local sports teams or community. This story continues at Birds Eye supports local causes with retailer competition.
Cisco Retail
JULY 9, 2021
Oracle Cloud Infrastructure (OCI) provides a wide range of cloud-computing services, workloads, and applications to organizations globally. With Cisco Secure Firewall, organizations are able to build a scalable RAVPN architecture on OCI, providing employees secure remote access to their organization’s resources from any location or endpoint. This scalable architecture brings together Cisco Security and OCI Infrastructure-as-a-service (IaaS) and extends remote access VPN capabilities with the com
Inside Retail
JULY 8, 2021
Ransomware attacks are on the rise, with the breach of US IT firm Kaseya last weekend just the latest, biggest attack to make the headlines. Before that, there was meat processor JBS Foods and fuel supplier Colonial Pipeline. And tech and security experts believe there’s more to come, with the shift to remote working and online shopping and rise of ransomware insurance, which guarantees hackers a payout, creating something of a buffet line for cyber criminals.
Retail TouchPoints
JULY 7, 2021
Belk has promoted President and Chief Merchandising Officer Nir Patel to CEO as the company also makes two other executive changes. Current CEO Lisa Harper will transition to the role of Executive Chair of the Belk Board of Directors. Patel has been with Belk since 2016, joining as EVP, GMM, Men’s and Ecommerce. His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
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