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As a geriatric millennial who lives and works in the greater Charlotte region of North and South Carolina, I notice pet-friendly establishments have become the expectation. Our temperate climate with ample sunshine and green space encourages spending time outside and sharing it with four-legged friends. But even comfortable environments like Charlotte’s have their limitations – after all, our iconic tree line requires ample rain.
Britain’s biggest supermarkets face paying an extra £200m in National Insurance contributions as the Chancellor is set to unveil the hike in the Budget tomorrow. Tesco, Sainsbury’s, Asda and Morrisons could be hit with an incremental tax bill from a two-percentage point hike in employer National Insurance contributions, Sky News reported. One analyst estimated that Tesco, which employs around 300,000 people in the UK, could be facing £75m added to its bill.
Mosaic Brands is expected to enter administration as early as todday, the Australian Financial Review has reported. FTI Consulting will facilitate the administration, according to the publication’s sources. Last month, the fashion retailer said it would wind down five of its brands to focus on its other five businesses as it struggles to remain afloat due to operational issues.
A new report threatens to leave a stain on McDonald's good name, as it was revealed that a franchisee engaged in human trafficking involving what the arrest report is calling "modern slavery.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Modern payment technologies like EMV chips, contactless options, and mobile apps are transforming gas station security, reducing fraud, and ensuring safer, faster transactions for customers and businesses alike. The post Gas Station Payment Security: Best Practices for a Safer Experience appeared first on National Retail Solutions.
Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer Hyper-local strategies have been increasingly applied by luxury brands to connect with specific communities through limited-time pop-up stores. Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach.
Costco will be the official retail partner for Peloton ’s first seasonal offer. Beginning Nov. 1, Costco will sell an exclusive Peloton Bike+ bundle in 300 U.S. stores and online through Feb. 15, 2025, or while supplies last. Costco has recently focused on expanding its service portfolio; in April 2024 the retailer added weight loss care to its partnership with Sesame.
Costco will be the official retail partner for Peloton ’s first seasonal offer. Beginning Nov. 1, Costco will sell an exclusive Peloton Bike+ bundle in 300 U.S. stores and online through Feb. 15, 2025, or while supplies last. Costco has recently focused on expanding its service portfolio; in April 2024 the retailer added weight loss care to its partnership with Sesame.
Virgin Wines has returned to profitability after implementing a significant cost-cutting initiative across the business. Despite group sales remaining flat at £59m, the wine specialist shifted from a pre-tax loss of £700,000 to a £1.7m pre-tax profit for the year ending 28 June 2024. The retailer attributed the turnaround to increased operational efficiency, with its cost-cutting measures delivering £1.4m in annual savings.
Amazon’s net income has surged on the back of higher third-quarter sales, breaking the trend of a modest slowdown with a stronger pace of growth than it delivered the previous quarter. The e-comme rce giant’s net income soared 54.5 per cent year on year to US$15.3 billion ($23.27 billion) as net sales rose 11 per cent to $158.9 billion ($241.6 billion).
Starting a product-based startup is no easy feat. In addition to having a great product, you need to build a strong brand, create a smooth customer experience, and generate enough buzz to get people talking. And that’s just the beginning. Once you’ve got all of that sorted, you still need to actually get your product into the hands of customers.
In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. One of the most effective ways to achieve these goals is by implementing a centralized database. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience, and delayed purchases as economic pressures and tech annoyances loom large. Purpose of this Study 2024 has been a tough year for many.
They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. They’re Gen Z, born between 1997 and 2012 and comprising 20.69% of the U.S. population — just a bit fewer than Baby Boomers ( 20.93% ) and the largest current group, millennials ( 21.
Retail has undergone a significant transformation as consumer behavior shifts and modern shoppers increasingly move fluidly between online and in-store interactions. These consumers are driven by convenience, access to information, and the ability to compare options seamlessly. Yet, despite these changes, many brands and retailers still treat online and in-store channels separately, missing crucial opportunities to create a unified and cohesive experience that fosters customer loyalty.
As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. The key to thriving? Automation. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 billion during the Black Friday/Cyber Monday weekend, up 5.5 per cent from 2023, according to Roy Morgan.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Entering the U.S. market as an international company can be both an exciting and challenging venture. As the world’s largest consumer economy, the U.S. offers immense opportunities, especially for innovative product startups. However, understanding the cultural nuances and regional differences across the country is critical to success, especially when partnering with major retailers like Walmart, Best Buy, or Home Depot.
Gamification has been around in the e-commerce industry for a while. After all, it’s one of the best ways to attract customers and boost engagement. The problem is, what happens when everyone’s doing the same thing? When it’s all point systems and freebies, how does an e-commerce business stand out? Gamification in e-commerce is evolving, and it’s crucial that you look for new trends to get an edge on the competition.
Tesco has signed a deal to acquire enough solar energy to power 144 of its large stores, purchasing almost two-thirds of the electricity generated by the Cleve Hill solar park in Kent. The £450m solar park, developed by Quinbrook Infrastructure Partners on farmland near Faversham, will provide Tesco with up to 10% of its UK electricity needs over the next 15 years, generating enough renewable energy to power the stores for a year.
According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact on the economy by 2032. In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. As retailers come to terms with the boundless potential of generative AI, Cognizant has identified three key areas where this technology will make the most significant and immediate impact: commerce, marketing and custom
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
For today’s consumers, price and availability aren’t just practical considerations, they are foundational elements of trust. As shoppers seamlessly transition between online and in-store experiences, they expect consistency in pricing and reliable information about product availability. However, our recent surveys highlight that many brands and retailers are still grappling with discrepancies and stock issues, which can erode consumer confidence and loyalty.
Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. However, as the rest of the retail industry is slowly catching up and incorporating Generative AI and machine learning into their online stores, Amazon is taking another leap forward and looking to further personalise recommendations, descriptions, and assistance in its store.
Dr Sam’s Skincare , founded by leading dermatologist Dr Sam Bunting, is marking its first-ever retail partnership with an exclusive pop-up at Westfield White City. The event, designed and created by beauty experiential agency Backlash , highlights Dr Sam’s launch at Sephora UK and showcases the brand’s commitment to accessible skincare expertise.
Seasonal shopping events such as Black Friday, Cyber Monday, and the back-to-school season have a significant impact on retail stock prices. These periods experience a surge in consumer spending, driving up sales figures and influencing investor sentiment. As retailers roll out promotions and discounts to attract customers, their performance during these high-stakes times can lead to fluctuations in stock valuations.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Half of the businesses supplying retailers are failing to meet supplier terms and conditions, leading to financial penalties and lost business. New research from retail logistics company Advanced Supply Chain (ASC) found that 51 percent of manufacturers and brands supplying products to retailers have incurred financial penalties for non-compliance with supplier manuals.
Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet. As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes.
Inventory is a big part of your retail business investment – up to 80% of the total in some cases. Flawless inventory management is therefore one of the most effective things you can do in order to reduce costs and maintain smooth operations. iVend’s Retail Management Solution iVend helps retailers around the world manage their inventory efficiently.
Despite the challenging trading environment, Prada Group ‘s retail sales increased across all its brands in the first nine months of the fiscal year. The group’s net revenue rose 17.5 per cent year over year to €3.83 billion (US$4.17 billion), with its retail net sales growing 18.3 per cent to €3.42 billion. Wholesale net sales climbed 8.6 per cent to €313.9 million, while royalties soared 23.7 per cent to €90.5 million.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Represent , one of Britain’s fastest-growing fashion brands, is set to open its first-ever UK store this Saturday, 26th October, following a period of significant expansion. The luxury menswear brand, founded by brothers George and Michael Heaton in 2011, is on track to achieve a record £100M turnover by the end of 2024, with projections to reach £250M by 2028.
FOR IMMEDIATE RELEASE 78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience and delayed purchases as economic pressures and tech annoyances loom large. DALLAS–October 22, 2024–As the 2024 holiday shopping season kicks off, budget constraints, tech annoyances, and safety concerns are driving sky-high expectations for w
Today, eBay announces the launch of “Listings in Lights,” an immersive display in the heart of London that promotes private selling and lets people shop pre-loved items across luxury, fashion, home, tech, and toys, from eBay sellers across the UK. Listings in Lights follows last month’s removal of selling fees for private sellers in the UK, making it free to sell across all categories except for motors.
We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase across the board around the holiday season , and attackers often target retail organizations given how critical this time is for their businesses. On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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