December, 2021

Boxing Day spend tipped to hit $4bn this year

Inside Retail

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank.

Is technology the answer to wrapping up 2021 in style?

Retail Focus

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry.

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Managing Sales Behaviors to Improve Sales Performance

Retail Doc

What are sales behaviors? They are a series of actions comprised in a sales process, the way salespeople act and talk with shoppers. Retail Sales Training behavioral sales training

Year in Review: The Top 10 Wiser Blogs of 2021

Wiser

2021 was a busy year for Wiser Solutions. We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We also published 70 blogs in 2021!

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Cultivating consumer loyalty amidst supply chain challenges

Retail Dive

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to

Living in the Future: NIO ET5 Sedan Designed for the Autonomous Era With NVIDIA DRIVE Orin

Nvidia

Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week.

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More Trending

Spinneys opens first sustainable concept store in Dubai

Retail Focus

Locally-owned supermarket Spinneys has opened the doors of its first sustainable concept store in Dubai’s Layan community, next to Sustainability City.

How To Deal With The Shop Local But Buy Online Retail Trend

Retail Doc

Every Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new retail trend some call shop local but buy online. showrooming retail customer service, shop local

How to Respond to Apache Log4j using Cisco Secure Analytics

Cisco Retail

IT and Security professionals worldwide are working to assess and mitigate their exposure to Apache Log4j vulnerability (CVE-2021-44228).

The future of ecommerce and how to win the fight to stand out

Retail Dive

Optimizing marketing methods to cope with the rising surge of ecommerce business

Top 5 Edge AI Trends to Watch in 2022

Nvidia

2021 saw massive growth in the demand for edge computing — driven by the pandemic, the need for more efficient business processes, as well as key advances in the Internet of Things, 5G and AI.

Why the Australian Fashion Council is helping start-ups enter the metaverse

Inside Retail

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC).

AV in retail: Putting the customer first

Retail Focus

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified.

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Retailers: Here's How to Manage Your December Cash Flow

Retail Doc

When it comes to cash flow at the end of a year for most retailers, it is very easy to be overwhelmed. During a pandemic with supply chain disruptions, the threat of shutdowns, and limited occupancy it's easy to miss the basics of December financial management.

Protecting against Log4j with Secure Firewall & Secure IPS

Cisco Retail

The Apache Log4j vulnerability (CVE-2021-44228) has taken the Internet by storm in the past few days. This blog details quick ways Secure Firewall Threat Defense (FTD) and Secure IPS users can protect against attacks leveraging this vulnerability while patching their infrastructure.

15 Best Apps for a Business Selling Clothes

Small Biz Trends

If you happen to do some spring cleaning or did a little closet purge to declutter and happen to have a pile of old clothes that you have no need for? Well, the good news is this pile of clothes can be a good money-making opportunity.

It Was a Really Virtual Year: Top Five NVIDIA Videos of 2021

Nvidia

What better way to look back at NVIDIA’s top five videos of 2021 than to hop into the cockpit of a virtual plane flying over Taipei. That was how NVIDIA’s Jeff Fisher and Manuvir Das invited viewers into their COMPUTEX keynote on May 31.

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November was Australia’s biggest online sales month ever: AusPost

Inside Retail

Australia Post has deemed November 2021 the “biggest month in Australian online shopping history” after delivering a record 21 million parcels across an admittedly extended sales event period.

Nespresso is creating an enchanting phygital experience for the senses

Retail Focus

11 Benefits of Mystery Shops For Retailers

Retail Doc

Have you heard of the runaway success of the burger franchise Five Guys ? What's one of the big reasons Five Guys has been wildly successful? They send mystery shoppers out twice a week to all locations. The brothers who run the operation also constantly visit the restaurants.

Cisco Purpose Report: Measuring and reporting impact along our purpose journey

Cisco Retail

With the calendar year coming to a close, it’s time for us to once again report our annual efforts to positively impact people and the planet.

Don't get comfortable — what to look out for in the next era of retail

Retail Dive

From personalization to beacon technology to curbside pickup 2.1, the next era of retail is here

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What Is a Digital Twin?

Nvidia

Step inside an auto assembly plant. See workers ratcheting down nuts to bolts. Hear the whirring of air tools. Watch pristine car bodies gliding along the line and robots rolling up with parts. Now, fire up its digital twin in 3D online.

Retail tipped to earn $20.5 billion in next 10 days: NRA

Inside Retail

Australians are expected to drop $20.5 billion in the remaining 10 days to Christmas, according to the National Retail Association. “[We’re] expecting the shopping frenzy to really ramp up as we kick-off the 10-day Christmas countdown,” NRA boss Dominique Lamb said.

Barker and Stonehouse launches first in-store concept spaces with Fenwick

Retail Focus

Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller.

Retail Customer Service: Switching From One Shopper To Another

Retail Doc

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the name of Richie. Customer Service Retail Sales Training retail customer service

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Simplifying the hybrid cloud journey using Cisco SD-WAN with AWS Cloud WAN

Cisco Retail

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor.

What Can and Should Retailers Do About Climate Change?

Retail Touch

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities?

Dobbies Garden Centres rolls out EV charging

365 Retail

Dobbies, the UK’s leading garden centre retailer, is partnering with sustainable energy pioneer and charge point operator, GRIDSERVE, to install EV chargers at stores nationwide.

Aussies are lagging in affiliate marketing uptake – that’s about to change

Inside Retail

Affiliate marketing has become a multi-billion dollar industry globally – but in Australia, the concept remains shrouded in suspicion, largely misunderstood by consumers. Its share of the broader e-commerce market is just a fraction of that in China or the US.

Clarins and Lids open at Icon Outlet

Retail Focus

Icon Outlet at The O2 is celebrating the achievement of three milestones, with its latest store launches, strong performance and the appointment of new leasing director, Louisa Dalgleish. Leading the news is the opening of Clarins, the French cosmetics and beauty brand.

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Commission Retail Sales: What To Do When Someone Steals Your Sale

Retail Doc

A reader asks, “My fellow salesperson scarfs up my customers between the time I initially properly greet and pass by them (with a prop) and the short time in which I once again approach the customer. I have spoken with him to no avail.

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The Network as the First Line of Defence for Securing Critical Infrastructure

Cisco Retail

The Commonwealth Government in Australia recently announced imminent changes to reporting obligations related to critical infrastructure security.

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Strip centers outpacing traditional malls as physical retail recovers

Retail Dive

The decline of department store anchors is just one reason why traffic to legacy shopping centers hasn't fully recovered

How Consumer Data will Shape Retail Experiences in 2022

Retail Touch

Consumer habits changed drastically last year as people went online to shop.

‘ReMade in Australia’ campaign to drive manufacturing with recycled content

Inside Retail

The Australian Government has launched a national campaign to incentivise Australians to recycle more, as well as to buy more products manufactured with recycled content.