January, 2022

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Aldi opens first checkout-free supermarket

Retail Focus

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

Checkout 338
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Fashion for people with disabilities celebrated at Australian Fashion Week

Inside Retail

For the first time ever, a runway show for people with disabilities will feature at Afterpay Australian Fashion Week (AAFW) in May. . The consumer show will put the Adaptive Clothing Collective in the spotlight, a new group of three adaptive fashion labels which aim to “bring strength and unity of message and voice to mainstream media, retail and fashion industries”.

Fashion 331
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Exclusive Q&A: The 9 Themes Shaping the Future of DTC

Retail TouchPoints

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs.

Consumer 332
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Walgreens to double its number of Village Medical Clinics in 2022

Retail Wire

Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.

Planning 261
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Autonomous Era Arrives at CES 2022 With NVIDIA DRIVE Hyperion and Omniverse Avatar

Nvidia

CES has long been a showcase on what’s coming down the technology pipeline. This year, NVIDIA is showing the radical innovation happening now. During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform.

ATS 145
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Shopify Vs Squarespace: Which is Best for Your Small Business?

Small Biz Trends

When it comes to setting up an online store, two platforms that are most popular with small business owners are Shopify and Squarespace. Both platforms are designed to make it easier for an e-commerce business owner with no coding experience to set up shop easily. Let’s explore the two platforms to understand what is Shopify as well as Squarespace, and which one works best for you.

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Black Friday drives 5.8 per cent retail-wide sales bump in November

Inside Retail

Retail spending rose 5.8 per cent in November compared to the same period of 2020, the Australian Bureau of Statistics reported on Tuesday, while online spend, driven by Black Friday and Cyber Monday, rose 22.8 per cent. Clothing, footwear and personal accessories led the way in sales during the month as Australians increasingly want to return to living life outside of their homes. “Further easing of Covid-19 restrictions in the South-Eastern states and territories has seen the retail indu

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4 Ways to Customize the Employee Experience With Retention in Mind

Retail TouchPoints

Without customers, retail businesses grind to a halt. That’s why price and merchandise are carefully curated to align with brand image. But buyers aren’t shopping your brand solely based on inventory — they’re equally as motivated by the engagement they have with your service employees. This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips.

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Introducing Cisco Responsible AI – Enhancing Technology Transparency and Customer Trust

Cisco Retail

Artificial Intelligence (AI) is increasingly part of our everyday lives, and this transformation requires a thoughtful approach to innovation. Cisco is committed to delivering technologies and services by managing AI development in a way that augments our security, data privacy, and human rights focus – fostering a more inclusive future for all. Today, I am proud to announce Cisco’s Responsible AI initiative, a governance framework that guides internal development and provides a vital communicat

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Five Lessons On How To Personalize the Customer Experience

Hyken

I love to receive great examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share with you today is a great example of personalized and proactive communication. While I provide the lessons, the example comes from one of our subscribers, Dawn Mushill, who shared a letter that BarkBox wrote to one of its customers.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Top Commercial Espresso Machines for your Business

Small Biz Trends

Coffee is no longer just a drink – it is a way of life. Whether you are running a high-traffic café, opening a new restaurant, or simply want to add espresso to your current hotel menu, you need a commercial espresso machine that will keep up with your orders and reliably whip up the best quality coffee as fast as possible. As coffee grew in popularity, so did the types of commercial coffee machines.

Shopping 145
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Surface Design Show preview 2022

Retail Focus

Surface Design Show 2022 presents an exciting combination of education, engagement and entertainment at one of the first industry events to fully return to a face-to-face format this year. Held from 8-10 February, the event will take place once again at London’s Business Design Centre in Islington. . The Main Stage will host a total of 18 different talks staged across the 2 1/2 days, featuring some 50 speakers, inspiring and educating a professional audience of over 1,000 architects and designe

Returns 278
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Christmas retail sales dip behind Black Friday boom

Inside Retail

Retail turnover fell 4.4 per cent in December last year according to the Retail Trade figures released by the Australian Bureau of Statistics today. Despite the fall, spending on retail goods remains heightened compared to December 2020 for all retail industries except for department stores which is down by 9.0 per cent. Likewise, food retailing such as supermarkets, liquor stores rose 2.2 per cent this month.

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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .

Consumer 324
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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NVIDIA Canvas Updated With New AI Model Delivering 4x Resolution and More Materials

Nvidia

As art evolves and artists’ abilities grow, so must their creative tools. NVIDIA Canvas , the free beta app and part of the NVIDIA Studio suite of creative apps and tools , has brought the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Artists use advanced AI to quickly turn simple brushstrokes into realistic landscape images, speeding up concept exploration and freeing more time to visualize ideas.

ATS 144
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There is no substitute for a CISO…or is there?

Cisco Retail

You haven’t had an uninterrupted vacation in years, your presentation at the last board meeting fell short, and it’s hard for you to imagine how the organization would function without you at the helm. These are all very real situations for today’s CISO. With the shortage of resources, it has never been harder to resource all the functions of an effective security team.

Planning 144
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Green is the new black: Sustainability is now front of mind for luxury shoppers

365 Retail

A new report from Klarna , a leading global retail bank, payments and shopping service, reveals that consumers are changing the way they think about luxury and high-end purchases, with sustainability and innovation becoming key drivers behind luxurious purchases. The State of Smooth: Unpacking Luxury in 2022 report shows that sustainability is front of mind for luxury shoppers with 51% seeing a luxury purchase as a sustainable and environmentally-friendly choice.

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EuroCIS 2022 in Düsseldorf will be postponed

Retail Focus

The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022. Messe Düsseldorf has decided on this new date in close consultation with the exhibiting companies and participating partners due to the dynamic infection situation and the continued uncertainty regarding travel and quarantine requirements in the individual European countries.

Planning 279
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Australia Post names new retail divisional chief

Inside Retail

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices. Catriona Noble.

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What’s Behind the New Urgency Driving Sustainability Initiatives?

Retail TouchPoints

The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found that nearly two-thirds of organizations had to cut back on environmental sustainability efforts due to the pandemic and resulting economic downturn. But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with bro

Consumer 316
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Van, Go: Pony.ai Unveils Next-Gen Robotaxi Fleet Built on NVIDIA DRIVE Orin

Nvidia

Robotaxis are on their way to delivering safer transportation, driving across various landscapes and through starry nights. This week, Silicon Valley-based self-driving startup Pony.ai announced its next-generation autonomous computing platform, built on NVIDIA DRIVE Orin for high-performance and scalable compute. The centralized system will serve as the brain for a robotaxi fleet of Toyota Sienna multipurpose vehicles (MPVs), marking a major leap forward for the nearly six-year-old company.

Planning 143
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Top 10 IoT use cases—and what they demand from your network

Cisco Retail

When I was growing up in Brazil I loved the “Can you spot the differences?” puzzle in Coquetel , a children’s magazine. The challenge was to spot slight differences in ten seemingly identical drawings. I thought about similarities and differences when I read the Top 10 IoT Use Cases report from IoT Analytics, published October 2021. These use cases include remote asset monitoring, process automation, vehicle fleet management, optimizing plant or asset performance, and more.

Outdoor 144
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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AIM Architecture takes cues from 1970s offices for Hangzhou cosmetics store

Dezeen

Shanghai studio AIM Architecture has transformed the second floor of a business park in Hangzhou, China, into a store that resembles a 1970s office for cosmetics brand Harmay. The studio reimagined the space as a retro-looking office complete with desk chairs, phoney bookshelves for makeup items and boardroom tables for other cosmetic products. AIM Architecture wanted the Hangzhou cosmetics store to look like an office.

Shopping 132
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Nisa goes ahead with new Jisp vouchering system after successful trial

Talking Retail

Nisa is to offer all its retailers Jisp’s augmented reality (AR) vouchering system, Scan & Save, after a successful pilot scheme. The trial for the cutting edge system involved 82,116 scans, 40,001 taps and 32,895 redemptions on Scan & Save branded AR vouchers from September to December. Participating retailers accumulated a combined discount redemption value.

ATS 129
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76 per cent of retailers impacted by worker isolation: ARA

Inside Retail

Three quarters of retailers are currently impacted by worker isolations, according to a survey by the Australian Retailers’ Association, and half rank ‘staff shortages’ as the biggest issue they are facing currently ahead of supply chain issues. “We’ve entered an unprecedented staffing challenge as more people are infected with Covid than at any stage before in the pandemic,” said ARA boss Paul Zahra. “This builds on an existing skills crisis within the

Returns 278
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How Retailers Can Establish an IoT-Based Smart Building Strategy

Retail TouchPoints

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. As the retail industry shifts, so do customer expectations. Retailers are facing a multifaceted challenge to meet customer experience standards while tackling increasing competition, skyrocketing location costs, hiring challenges, advancing technologies and the growing need to contribute sustainable solutions.

Planning 330
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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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GFN Thursday: ‘Fortnite’ Comes to iOS Safari and Android Through NVIDIA GeForce NOW via Closed Beta

Nvidia

Starting next week, Fortnite on GeForce NOW will launch in a limited-time closed beta for mobile, all streamed through the Safari web browser on iOS and the GeForce NOW Android app. The beta is open for registration for all GeForce NOW members, and will help test our server capacity, graphics delivery and new touch controls performance. Members will be admitted to the beta in batches over the coming weeks.

Planning 142
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Critical Water Infrastructure: Investing in Smart Water Solutions for a Sustainable Future

Cisco Retail

“We’re still managing water on the Boise River like it’s 1920. If we want to be good stewards of water and save all we can and do all we can, then we ought to use 21 st century technology that gives us the tools and ability to do so.” – Mike Meyers, Watermaster, Idaho’s Water District 63. Nearly half of the United States is experiencing a drought, and multiple states are recording historic levels of severe or extreme drought – New Mexico, Arizona, California, Nevada, Utah, Oregon, Washingt

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Meet the 2022 shoppers: 5 ways buyer expectations will change retail

Retail Dive

Consumers continue to grapple with the lingering effects of the pandemic, including supply chain hiccups and other shifts that are changing the way they buy. Retailers can expect five themes to impact brick-and-mortar sales.

Consumer 128
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Yakusha Design creates earthy interiors for Antwerp's Faina Gallery

Dezeen

A colour scheme informed by soil and moss features inside this showroom in Antwerp , Belgium, which Yakusha Design has developed for its own furniture line Faina. The retail space, named Faina Gallery, is set inside a 500-year-old building. As a result, the studio steered away from making major structural alterations to avoid disturbing its historic framework.

Shopping 122
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib