Retail TouchPoints

MARCH 23, 2021

Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops , a combination marketplace and advertising solution. The Yahoo Shops marketplace will feature a personalized digital storefront. Users go through a brief onboarding where they indicate their tastes and preferences and are then presented with their “own digital mall” featuring brands that align with their interests.

Merchant Services 348

Merchant Services Advertising Payment Services Shopping 348

Tokinomo

MARCH 1, 2021

The retail industry, like so many other industries, is currently being rocked hard by the Coronavirus which has unfortunately resulted in many conferences and trade shows being canceled. Social distancing is, after all, a tricky thing to do in the midst of a global pandemic and some retailers (including big ones) are going bankrupt.

Retail Trends 242

Retail Trends 242

Intelligence Node

MARCH 16, 2021

2020 coaxed shoppers to adopt online shopping amidst the pandemic. This popularized eCommerce across all demographics and accelerated the shift to online shopping by years. Food & beverage, grocery, and edible CPG goods too saw a massive uptick in online orders and experienced unprecedented online demand during COVID-19. This trend is definitely here to stay […].

Shopping 197

Shopping 197

Wiser

MARCH 23, 2021

Brick-and-mortar shoppers are more mission-oriented than ever before. They know what they want, and they’re going to get in and get out. Will they be checking out with your products in their carts? The answer to that question is centered around retail execution. What is Retail Execution? Retail execution is the sum of your in-store efforts to increase sales and present your brand in a favorable light.

Promotions 148

Promotions Location Consumer Planning 148

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Hyken

MARCH 31, 2021

It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October.

Management 125

Management ATS 125

Retail Minded

MARCH 31, 2021

Success in the retail business isn’t as simple as providing consumers with the opportunity to buy your products. Your customers themselves define your enterprise, nearly as much as your product line itself defines your entire enterprise. You may have already thought about your ideal customers and consumers, what they’re looking for, and their preference on how to shop.

Advertising 119

Advertising Target Market Wholesale Consumer 119

Tokinomo

MARCH 7, 2021

Everybody loves stories, right? When we were kids we fell asleep listening to them, when we were teens we fell in love with their help, and even as adults we still like a good story. Storytelling is not just for tucking children at night, it’s also for big brands that want to attract shoppers and turn them into loyal customers.

Point of Sale 241

Point of Sale ATS Advertising Shopping 241

LS Retail

MARCH 26, 2021

©iStock/JLco – Julia Amaral Global small business owners have embraced the chaos and found ways to adapt. They also know plenty of other owners who would have loved to continue on, but simply ran out of money, time, or good health. Krystle Lockman, co-owner of Axe and Arrow Brewing said: “This has showed us a lot about who we were as a company. I really just think from a business perspective, you can only plan for so much before you just have to stay nimble and adapt.

Planning 113

Planning 113

Wiser

MARCH 2, 2021

You need to connect with shoppers inside brick-and-mortar retail stores, whether you’re a brand manufacturer or a retailer, whether your reach is national, regional, at the biggest big-box stores, or the smallest mom-and-pop shops. The good news is that there is a way to get visibility into any physical store locations: retail audits. What are retail store audits?

Location 148

Location Shopping ATS Management 148

Hyken

MARCH 24, 2021

This is the first of a number of lessons I’ll be sharing from my newest book, I’ll Be Back: How to Get Customers to Come Back Again and Again. A few years back I wrote about the idea of measuring customer satisfaction versus customer behavior. We’re revisiting that topic with a fresh point of view. Today’s lesson is about the exciting topic of measurement and data.

Returns 125

Returns Promotions Management Marketing 125

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Minded

MARCH 20, 2021

Opening a new business location, whether you’re a first-time business owner or the proud founder of a chain of independent retailers, is always something to celebrate. Running a business can be daunting, labour-intensive and challenging, no matter how experienced you might be. As a retailer, your priority should be your customers and offering the service of products that fulfil their needs.

Location 119

Location Fulfillment Planning Management 119

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Current COO John Harper, who has with Macy’s for more than 35 years, will leave the company on Aug. 1, 2021. Additional leadership changes include: With the elimination of the COO role, Chief Stores Officer Marc Mastronardi and Chief Supply Chain Officer Dennis Mullahy will report direct

Payment Services 337

Payment Services Department Stores Planning Location 337

Retail Times

MARCH 16, 2021

It may not be the sexiest part of your store, and it doesn’t get a lot of customer eyeballs, but your stockroom is still a critical part of your physical location. In many ways, your stockroom acts as the headquarters of the store’s operations. It’s where your management office will be located, where you’ll receive shipments, where your staff will first discover the exciting new inventory, and where your extra stock will live.

Dead-Stock 110

Dead-Stock Inventory Management Shipping Management 110

Mulesoft

MARCH 29, 2021

The pandemic has changed how organizations rely on their IT teams. IT was critical in the shift to remote work and maintaining operations in the new, virtual world — all while managing and implementing the day-to-day technical needs of the company. With this shift, digital transformation was no longer a question of “if,” but “how […]. The post 10 facts on the state of integration first appeared on MuleSoft Blog.

Management 102

Management 102

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Wiser

MARCH 16, 2021

Shelf placement. There’s a good chance just reading those words triggers a flashback to an argument over the best location on the shelf for a new product. It’s no secret that shelf placement is valuable for both brand manufacturers and retailers—and that it is also a major pain to balance the demands of both these parties plus the all-important shopper.

Location 147

Location Planning Promotions Returns 147

LS Retail

MARCH 19, 2021

©iStock/Viktoriia Fokina Pawdel CEO Arrian Lim – who is a certified digital marketer [not sure what that is] – discusses how he jumped out of the box of traditional pet marketing, applied the Blue Ocean strategy theory, and created his own growing niche. He says: That’s where I think we created a whole new category, our Blue Ocean so to speak. We reframed our proposition for our target market from pet owners to pet parents.

Target Market 101

Target Market Fashion Marketing 101

Retail Minded

MARCH 29, 2021

Retailers, are you ready to boost your store visibility, sales and overall success in 2021? The reality is, the past year has been difficult for many businesses – but small businesses in particular have been hit hard with the challenges presented by COVID-19. Keeping this in mind, Retail Minded’s Founder, Nicole Leinbach Reyhle, is thrilled to share expert insight that will offer actionable strategies and resources alike to aid small businesses as part of the National Main Street Cen

ATS 113

ATS Shopping Marketing Consumer 113

Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The compact concept — called “ tegut… teo ” — boasts a modular design and wooden construction to complement the store network in a hyperlocal format.

Supermarket 328

Supermarket Checkout Location Shopping 328

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Dezeen

MARCH 22, 2021

Chinese architecture Studio PIG Design has created a showroom for the Memphis Milano furniture brand in Hangzhou , China, with interiors designed to make customers "feel the atmosphere of Memphis". Named Ya Space!, the two-storey building was designed to be an exhibition space and furniture showroom for Memphis Milano , which owns the rights to pieces created by the Memphis Group.

Shopping 99

Shopping ATS 99

Retail Times

MARCH 30, 2021

Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, but out-of-stocks also result in reduced customer satisfaction and lower loyalty levels. Shoppers often feel let down when you don’t have what they’re looking for, and the last thing you want is to disappoint customers.

Merchant Services 98

Merchant Services Inventory Management Management Shrinkage 98

Nahanco

MARCH 30, 2021

It’s no secret that the events of 2020 had a dramatic effect on the retail industry. As retailers continue to evolve in 2021, your business needs may change. We want you to know that NAHANCO is here to support you. You might think of us as “the hanger company”, but our expertise goes far beyond just hangers. We are a leading distributor of many other categories of retail supplies.

Jewelry 98

Jewelry Shipping Accessories ATS 98

Rangeme

MARCH 18, 2021

More often than not, the first question that a potential trademark client will ask me is, “Do I even need to trademark my brand name?” The answer that I universally give is – of course not! You can imagine the shock many people express when they hear a trademark attorney respond in such a way. But then comes the explanation…. There is absolutely no legal requirement that a company register a brand name with the United States Patent and Trademark Office (“USPTO”) prior to offering their products

Grocer 98

Grocer Accounting Marketing ATS 98

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Minded

MARCH 22, 2021

After the events of the past year, most businesses have started to question the safety of their operations. The retail industry, and most precisely independent retailers, was one of the most affected areas of business. Apart from essential shops, all retailers were asked to close their doors indefinitely, which led to significant financial losses for most of them. .

Shipping 99

Shipping Advertising Marketing Accounting 99

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores. The LVMH -owned beauty retailer said in a statement that the new store openings were a sign of its confidence in brick-and-mortar retail: “Beauty is one of the most interactive retail experiences and the in-store experi

Location 328

Location Planning Department Stores Shopping 328

Retail Insider

MARCH 15, 2021

Before I headed off to King’s Cross station to board a train to Timothy Taylor’s Brewery in Yorkshire for my stag do, and before my fiancée went off to do her hen things, we both did the sensible thing and prepared ourselves by popping into a local café for a full fry-up. Fast forward more years than I care to remember and that cafe above Turnpike Lane tube station in north London is moving up in the world because on 17 May it will become home to Turul Project – a destination restaurant for cont

Clienteling 98

Clienteling Location Management Shopping 98

Fashion Retail

MARCH 14, 2021

FASHION SUSTAINABILITY IS THE NEW COOL Last week, during a talk with investors, suppliers and retailers, I was asked if Fast Fashion can really be sustainable. We could include other business segments like luxury in this question. Fashion sustainability is the New Cool and is going mainstream, but some brands are still destroying products as a … More How Cool is Sustainability in Fashion.

Fashion 98

Fashion Fast Fashion 98

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Retail Times

MARCH 8, 2021

Over the years, we’ve connected with retail stores of all shapes and sizes, and a good chunk of them are owned by some amazing women. So, in honor of International Women’s Day, we’ve decided to celebrate some of our favorite female retailers. In this special Vend post, you’ll come across a handful women-owned retail business from all around the world.

Jewelry 98

Jewelry Boutique Accessories Fashion 98

Secure Retail

MARCH 15, 2021

Protect your customers, protect your employees, protect your technology. Secure Retail work alongside our carefully selected partners to offer the very best hardware, software and payment solutions available. In partnering with the ENS Group, we can offer the latest in UV-Clean technology at the point of payment. As we continue to learn to live with the Coronavirus Pandemic, are you doing everything you can to protect your employees and customers?

Merchant Services 98

Merchant Services Payment Services Point of Sale Returns 98

Retail Assist

MARCH 1, 2021

After what’s seemed like a very long winter, it seems like there’s finally some light at the end of the tunnel! After Boris Johnson’s announcement last week, it was very encouraging to hear the government’s plans for the UK exiting lockdown – and hopefully returning to some normality. Whilst the first stage will see schools re-open, step two will see non-essential retail and close-contact services, such as hairdressers and nail salons, open on 12 th April.

Planning 98

Planning Returns Consumer Shopping 98

Retail TouchPoints

MARCH 19, 2021

Walgreens will host a virtual Localization Summit on May 13 to source new products from local and regional businesses and entrepreneurs. The event, which is being organized by retail marketing company ECRM , will focus on products across grocery and household , apparel , beach , tourism and general merchandise , among other categories. Through the event, Walgreens hopes to build up more locally relevant product offerings in collaboration with businesses from all 50 states, the District of Columb

Apparel 324

Apparel Retail Marketing Shopping Marketing 324

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience