December, 2022

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How image management contributes to end-of-year burnout

Inside Retail

As the name suggests, end of year burnout is when you encounter emotional and physical exhaustion and energy depletion, generally associated with the end of year and holiday season busyness. This time of year is often stressful for individuals, so when you accompany the usual Christmas festivities with added work deadlines, pressures, and expectations…for some people this can seem quite overwhelming.

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The Ongoing Battle to Protect Consumer Payment Card Data

Retail TouchPoints

Buying goods online is second nature to most of us. Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

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Is Amazon done disrupting retail?

Retail Dive

The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete.

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Why health, fitness and beauty brands are getting real (and funny)

Inside Retail

Health, fitness and beauty. Put those three words together and they give aspiration, perfection and a number of other ideals that are impossible to live up to. A simple image search for health and fitness reveals screeds of bronzed, impossibly-toned bodies, paired with motivational slogans encouraging people to try harder, reach further, strive, dominate, or ‘just do it’.

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Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

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10 Best T Shirt Wholesaler Options for Your Business

Small Biz Trends

Running a successful apparel business is all about identifying the right opportunities. Customizing blank apparel such as t-shirts has become an increasingly popular option in the clothing landscape for B2C and B2B businesses. If you’re interested in running your own shop selling t-shirts, we’ll walk you through the best wholesalers to consider for your garment needs.

Wholesale 139
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Retail Trend Watch 2023: Here’s What to Look For

365 Retail

Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still recovering from the pandemic. . But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Here’s an overview of the most important trends every retailer needs to pay attention to in 2023.

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AWS, Meta, Microsoft Join Forces to Challenge Google’s Mapping Dominance

Retail TouchPoints

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Some might argue that record already exists in the form of Google Maps , but that is largely the point of the new initiative — to take control of this important tool (used by billions of businesses and consumers every day for a mu

Location 138
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Plan To Succeed. What Happens After You Reach Your Crowdfunding Goal?

Retail Bound

When creators talk about building and planning to launch their crowdfunding campaigns, the first topic that comes up is, the funding goal! The entire marketing strategy and pre-campaign is built around reaching the funding goal, however, what happens once you reach it? Do you have a plan for when you succeed? Yes, it’s true that of all the crowdfunding campaigns that launch, just about 40% of them will actually hit their funding goal, still in 2022 that’s 574,200 campaigns went live which means

Planning 119
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David Jones acquired by Anchorage Capital for undisclosed sum

Inside Retail

Private equity firm Anchorage Capital Partners has entered a binding agreement to acquire David Jones from South African retail company Woolworths Holdings for an undisclosed sum. A spokesperson for Anchorage called the deal a “landmark transaction”, and said the firm was thrilled to take on the 183-year-old department store. “David Jones has a storied history, immense brand value and unparalleled assets — including an attractive retail footprint, a loyal customer base, and ded

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IRS Announces 2023 Mileage Reimbursement Rate

Small Biz Trends

The release of the 2023 standard mileage rate from the IRS reveals the rate is going up. The new standard mileage rate for 2023 is 65.5 cents per mile. That is a 0.3-cent increase from the 2022 standard mileage rate adjustment the IRS announced earlier this year as a means of combatting inflation and higher gasoline costs. 2022 IRS Mileage Reimbursement Rate.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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69% of Men Don’t Return Clothes That Don’t Fit

365 Retail

With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with different socio-economic backgrounds who regularly shop online to find their most common habits. 20% of Men Admitted to Never Returning Ill-Fitting Items of Clothing. The survey discovered that 20% of men never return ill-fitting items of clothing, and a further 49% of men had a laissez-faire approach to returning ill-fitting clothes, regard

Returns 120
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Revlon set to exit bankruptcy by April

Retail Dive

If a judge approves, the beauty company will conclude its Chapter 11 process with its lenders as its new owners, but what happens next remains uncertain.

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Lowe’s Employs RFID, Blockchain to Combat Retail Theft

Retail TouchPoints

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

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Walmart Warns of Store Closures If Theft Continues

VMS

Shrink is growing at many retailers, including Walmart (Bentonville, Ark.), whose CEO says such theft could lead to higher prices and closed stores. “Theft is an issue. It’s higher than what it has historically been,” Walmart CEO Doug McMillon said Tuesday on CNBC ’s “Squawk Box.”. “We’ve got safety measures, security measures that we’ve put in place by store location.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Westfield Doncaster expands its fashion retailer lineup

Inside Retail

Westfield Doncaster is increasing its fashion offer by bringing in new brands including Guess, Guess Kids, Boss, and Aje Athletica ahead of Christmas. Guess Kids will launch its first store on the ground level, catering to youngsters aged up to 14. . Boss has unveiled its new concept retail design, reopening in the centre with a store presenting the brand’s menswear and womenswear collections.

Fashion 289
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7 Types of Tech E-Commerce Businesses Need To Run Well

Small Biz Trends

Plenty of entrepreneurs have found significant success selling products online. Yet running a thriving e-commerce business takes more than just offering appealing items. In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Of course, not all technologies are alike. That’s why it’s essential to be thoughtful when selecting tech tools.

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Primark opens first store in Romania

365 Retail

Primark, the international fashion retailer, has today opened its first store in Romania at ParkLake Shopping Centre, Bucharest. With an investment of over €10 million in the new store and hundreds of jobs created in the local economy, the opening marks an important milestone for Primark as the retailer enters its 15 th international market. . The much-anticipated flagship store is part of Primark’s ambitious growth plans in Central and Eastern Europe (CEE), where the brand already has stores

Fashion 120
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The 10 Best MuleSoft Blogs in 2022: A Roundup

Mulesoft

Your work calendar is slowing down, your personal calendar is filling up, and it’s just about time to say goodbye to 2022. But before you slam your laptop shut until January, go grab some hot cocoa and cozy up with some top-tier content from the MuleSoft blog. Is there really any better reading material than […]. The post The 10 Best MuleSoft Blogs in 2022: A Roundup first appeared on MuleSoft Blog.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Role of Knowledge Management in the Retail Customer Experience Scenario

Retail TouchPoints

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out? According to Forbes, today’s business benchmark is customer experience. The key to having that edge over the competition is delivering top-notch customer experience, ensuring the quality of well-trained staff and continuously stud

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November retail sales show the holidays mean heavy promotions this year

Retail Dive

Consumers are spending, but they are keen on getting deals, and retailers are slashing prices as the holiday season winds down.

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Victoria’s Secret to introduce ‘store of the future’ concept in Melbourne

Inside Retail

Lingerie label Victoria’s Secret is set to launch its first Australian store-of-the-future retail concept on the ground level of the luxury shopping complex Emporium Melbourne this Wednesday. . The concept store will introduce a new design with a more open floor plan, brighter lighting, updated fitting rooms, a beauty bar, and soft touches throughout.

Fashion 264
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Where to Get Free Money to Start a Small Business in 2023

Small Biz Trends

Small business owners don’t always have access to enough resources to meet their goals. Luckily, there are many business grants and other funding programs available to help. Here’s a guide to several ways to fund projects for your small business. How Do You Get Free Money to Start a Business? Free money to start a business usually comes in the form of grants.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Co-op becomes first retailer to launch a £1m ‘warm spaces’ funding boost to support vital services and keep UK communities warm this winter

365 Retail

As winter looms, Co-op becomes first retailer to launch a £1 million ‘Warm Spaces’ funding boost, to provide urgent support to local community organisations across the UK, as they help communities navigate rising energy costs during the cold winter months. This funding comes as a welcome boost, with insight from more than 1,600 local community causes across the UK showing that nearly two-thirds (59%) of projects have experienced a shortfall in funding over the past 12 months.

Shopping 117
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23 Ways to Create an Amazing Experience In 2023

Hyken

Happy New Year! I’m not one for New Year’s resolutions, which are often broken. Instead, I like setting and resetting my goals for the year, and in my world, those goals focus on delivering an amazing customer service experience. So, I’ve created a list of simple ways to deliver the experience that everyone wants. Here are 23 ways to help you and your teams provide an amazing customer experience in 2023. .

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The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

Retail TouchPoints

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice. Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year.

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Galaxy chocolate enters digestive biscuit market

Talking Retail

Mars Chocolate Drinks and Treats (MCD&T) has announced the launch of Galaxy Milk Chocolate and Galaxy Orange Digestive Biscuits. The new biscuits combine the everyday familiarity of a digestive biscuit, with a half coating of Galaxy milk chocolate. Michelle Frost, general manager for Mars Chocolate Drinks and Treats, said: “One in three households consume chocolate.

Marketing 111
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The Flawless Clarity® Intensive: Create a New Vision for Your Business

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.

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Lendlease sells Caneland Central in Mackay for $280 million

Inside Retail

Lendlease’s Australian Prime Property Fund Retail is set to sell its Caneland Central mall in Mackay, Queensland to Sentinel Property Group for approximately $280 million. Caneland Central, the region’s largest shopping centre at 65,964sqm, is anchored by Myer, Coles, Woolworths, Target, and Big W, and home to a variety of mini-majors and businesses.

Shopping 264
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Zoho Desk Delivers Highly Contextual and Conversational Customer Service Experiences

Small Biz Trends

Zoho Desk already has achieved 45% year-over-year growth for the past five years while serving more than 100,000 businesses around the world, but it continues to launch innovative tools to enhance customer experiences. The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility.

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How can online reviews change the company image

365 Retail

As the labour market continues to evolve, employers and job seekers alike need to understand the importance of digital presence and its role in the overall job search experience. With the rise of digital resources such as Gowork.com, employers now have an opportunity to build their image and improve their ratings more than ever before. What is GoWork?

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“Zombie” Amazon Fresh Stores Sitting Idle

VMS

A handful of Amazon Fresh stores are built and appear ready to open, but it’s anyone’s guess as to when they might. There are at least seven such “zombie” stores around the country, The Information reports. This has left communities and landlords wondering when – and if – their ribbons will be cut. The delayed openings come as Amazon (Seattle) cuts costs amid anticipation of an economic downturn.

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Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.