December, 2022

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How image management contributes to end-of-year burnout

Inside Retail

As the name suggests, end of year burnout is when you encounter emotional and physical exhaustion and energy depletion, generally associated with the end of year and holiday season busyness.

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The Ongoing Battle to Protect Consumer Payment Card Data

Retail TouchPoints

Buying goods online is second nature to most of us. Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system.

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Is Amazon done disrupting retail?

Retail Dive

The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete

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Why health, fitness and beauty brands are getting real (and funny)

Inside Retail

Health, fitness and beauty. Put those three words together and they give aspiration, perfection and a number of other ideals that are impossible to live up to.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.

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Playful elves run Assembly Theatre in LEGO Christmas window

Retail Focus

The elves have taken over the LEGO store on 5th Avenue, New York. The Christmas window scheme features a creative production line including cranes, cogs, rocket boosters and an x-ray machine. The scheme by Harlequin Design features animatronics and lighting effects which add to the festive feel.

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Grocery trends, holiday commercials, and Super Saturday - Weekly Snacks #37

Tokinomo

Holiday commercials. Macy is speechless. You know the moment when you give somebody you love a gift and hold your breath until they react? This is the essence of Macy’s Christmas commercial.

More Trending

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AWS, Meta, Microsoft Join Forces to Challenge Google’s Mapping Dominance

Retail TouchPoints

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”.

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23 Ways to Create an Amazing Experience In 2023

Hyken

Happy New Year! I’m not one for New Year’s resolutions, which are often broken. Instead, I like setting and resetting my goals for the year, and in my world, those goals focus on delivering an amazing customer service experience.

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David Jones acquired by Anchorage Capital for undisclosed sum

Inside Retail

Private equity firm Anchorage Capital Partners has entered a binding agreement to acquire David Jones from South African retail company Woolworths Holdings for an undisclosed sum.

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Global Wellness Brand Hyperice Opens its First Pop-Up Store at Harrods

Retail Focus

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. Founded in 2010 by Anthony Katz, Hyperice started as an ice and compression sleeve but has since evolved into a performance and recovery technology movement.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Retail Resources 2023: Best blogs, podcast, guides, and books for retail professionals

Tokinomo

Are you looking for ways to prepare for the challenges of the retail industry in 2023? We've compiled a list of the best resources for retail professionals, including blogs, podcasts, books, and guides to help you stay up-to-date on the latest trends. retail marketing shopper marketing retail trend

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Can You Price Below MAP Prices?

Wiser

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy.

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The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

Retail TouchPoints

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice.

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Amazing Business Radio: Amy Brown

Hyken

The Power of Listening to Your Customers . Using Conversational Data to Enhance the Customer Experience . Shep Hyken interviews Amy Brown, founder and CEO of Authenticx , a software that listens, analyzes and activates customer voices at scale.

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The Great Supply Chain Gear-Up: Sustainability and Agility for 2023

Speaker: Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev

Join Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev, for an insightful overview of general supply chain best practices, how to build a more sustainable supply chain, and navigating post-pandemic supply challenges.

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Westfield Doncaster expands its fashion retailer lineup

Inside Retail

Westfield Doncaster is increasing its fashion offer by bringing in new brands including Guess, Guess Kids, Boss, and Aje Athletica ahead of Christmas. Guess Kids will launch its first store on the ground level, catering to youngsters aged up to 14. .

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How to Boost February Sales

Retail Focus

February can be tough for retail. The festive period is over, and the January sales are gone. With many consumers reining in spending after the excess of the previous months, an inevitable sales dip follows.

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Retail Predictions for 2023: Retail Experts Discuss What’s In Store for Retail Marketing

Tokinomo

2023 is just around the corner and we want to give you a head start. That’s why we’ve talked with top retail influencers about what to expect in 2023 when it comes to retail and shopper marketing.

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Döner Shack named best fast-casual franchise in the UK

A1 Retail

Döner Shack , the Berlin street-food concept, is celebrating after being named as the number one fast-casual franchise in the UK. As its debut, the business has been ranked in the prestigious Elite Franchise Top 100 (EF100) from hundreds of entries across every sector.

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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Role of Knowledge Management in the Retail Customer Experience Scenario

Retail TouchPoints

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out?

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Guest Post: Is Your Customer Journey Aligned with Brand Expectations? If Not, It Could Be Costing You Sales

Hyken

This week, we feature an article by Nick Bandy, Chief Marketing Officer at LiveVox , an omnichannel platform that helps brands seamlessly communicate with their customers. He shares how you can align your customer’s journey with their brand expectations.

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Victoria’s Secret to introduce ‘store of the future’ concept in Melbourne

Inside Retail

Lingerie label Victoria’s Secret is set to launch its first Australian store-of-the-future retail concept on the ground level of the luxury shopping complex Emporium Melbourne this Wednesday. .

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Nutcrackers bring festive cheer to Coach Regent Street

Retail Focus

A stylishly executed set of windows shine out across one of London’s most well-loved shopping streets, encased in colourful Christmas lights, with three grand trees to peek under, inside the Coach split-level store.

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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Retail Events 2023: Conferences and shows you need to attend

Tokinomo

The new year is just around the corner which means it’s time to plan the new year’s schedule. If you are a retail professional, you know how important it is to attend events and conferences.

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M&S and bp pulse to bring EV charging to customers

A1 Retail

Exclusive agreement for bp pulse to expand its national charging network with high-speed electric vehicle (EV) charge points at around 70 M&S stores.

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Lowe’s Employs RFID, Blockchain to Combat Retail Theft

Retail TouchPoints

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain.

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Customers Don’t Know the Difference Between Customer Service and Customer Experience

Hyken

As I talk to people about their experiences with the companies and brands they do business with, they often use the terms customer service and customer experience interchangeably. Are they confused? Do they not know the difference? Maybe, maybe not. And in the end, it doesn’t matter.

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

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Lendlease sells Caneland Central in Mackay for $280 million

Inside Retail

Lendlease’s Australian Prime Property Fund Retail is set to sell its Caneland Central mall in Mackay, Queensland to Sentinel Property Group for approximately $280 million.

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Sketchers steps into a bigger store at Caledonia Park

Retail Focus

Railpen, one of the largest pension managers in the UK, has announced the upsize of Skechers, the lifestyle and athletic footwear brand, at Caledonia Park in Scotland.

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Retail predictions, customer loyalty, and holiday merchandising - Weekly Snacks #36

Tokinomo

Christmas commercials. Relaxed Christmas. Oh, the Christmas holiday! A few days off that are filled with overbuying, cooking, and time spent with friends and relatives. Sometimes, these activities can drive you nuts.

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5 Brands Making Strides to Unlock Retail Sustainability Amid Climate Change

Intelligence Node

A New Era of Sustainable Retail The final sprint leading up to the year 2023 has made for some powerful headlines in the realm of sustainability. With calls of ‘greenwashing’. The post 5 Brands Making Strides to Unlock Retail Sustainability Amid Climate Change appeared first on Blog.

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16 Go-to-Market Plays for Your Entire Sales Funnel

After gathering some of the best go-to-market plays from our own B2B sales and marketing pros, we've package them here for you. Try one of these 16 plays in your next salesflow or as inspiration for your next winning sales engagement strategy.