April, 2022

How restructuring your business can help it to recover

Retail Focus

Helping your business to overcome a rocky patch may seem like a daunting prospect, but it is possible, and there are a lot of ways to start turning things around.

What It Takes to Be an Awesome Assistant Store Manager

The Retail Doctor

If you’re looking for the top skills for how to be a good shop assistant or assistant store manager, you’ve come to the right post. retail management assistant manager


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Why Grocery-Anchored and Necessity-Based Shopping Centers?

Broad Reach Retail

The market shift in retail is drifting away from nonessential retail stores like clothing and electronics. We’ve seen major retail companies file for bankruptcy, further confirming the shift in the market and the companies we see holding onto storefronts.

Trivago fined $44.7 million for misleading travellers

Inside Retail

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices.

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

Improvise, Adapt, Overcome: Building Security Resilience in a World of Uncertainty

Cisco CSR

For my very first interview for the Security Stories podcast , I met a wonderful person called Mick Jenkins, MBE. Mick is sadly no longer with us, but his story will stay with me forever. One of Mick’s philosophies was centred around the importance of cyber resilience.

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Tooth Tech: AI Takes Bite Out of Dental Slide Misses by Assisting Doctors


Your next trip to the dentist might offer a taste of AI. Pearl , a West Hollywood startup, provides AI for dental images to assist in diagnosis. It landed FDA clearance last month, the first to get such a go-ahead for dentistry AI.

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9 Ways To Improve Your Body Language Nonverbal Skills

The Retail Doctor

Looking for how nonverbal communication impacts sales? Your body language sends wordless cues long before you try to close a sale. Retail Sales Training selling skills body language nonverbal communication


Out-of-stocks led to $175M in lost sales at Bed Bath & Beyond

Retail Dive

Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges

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Sensory maps improve accessibility at Stockland town centres

Inside Retail

Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families.

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ChatOps: How to Secure Your Webex Bot

Cisco CSR

This is the second blog in our series about writing software for ChatOps. In the first post of this ChatOps series, we built a Webex bot that received and logged messages to its running console. I n this post, we’ll walk through how to secure your Webex bot with authentication and authorization.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

By Land, Sea and Space: How 5 Startups Are Using AI to Help Save the Planet


Different parts of the globe are experiencing distinct climate challenges — severe drought, dangerous flooding, reduced biodiversity or dense air pollution. The challenges are so great that no country can solve them on their own.

How the pandemic was a catalyst for ‘New Retail’ design

Retail Focus

A creative shift in retail design isn’t a new, post-Covid development. Serious changes were happening before the pandemic, which kicked the creativity and the need to stay relevant, up a gear.

How to Sell: Value over Price

The Retail Doctor

As prices rise and customers become vocal about the difference between what they thought something would cost versus what you offer, it is important to sell value over price. Retail Sales selling retail sales strategy value over price


Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide.

Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

Kogan to enter insurance market with QBE

Inside Retail

Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label.

Security resilience from the classroom to the cloud

Cisco CSR

A conversation with Shawnee Heights School District . You have likely heard us talking more about security resilience in recent weeks. Resilience has always been a key part of cybersecurity, but the last few years have really highlighted its importance. .

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Guest Post: Find Ways for Artificial Intelligence to Benefit Customers

Shep Hyken

This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers.

GRIDSERVE opens new Electric Forecourt® in Norwich

Retail Focus

GRIDSERVE , the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway – one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt® in Norwich.

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

NVIDIA Orin Leaps Ahead in Edge AI, Boosting Leadership in MLPerf Tests


In its debut in the industry MLPerf benchmarks, NVIDIA Orin, a low-power system-on-chip based on the NVIDIA Ampere architecture , set new records in AI inference, raising the bar in per-accelerator performance at the edge.

The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted.

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Priceline Pharmacy launches health insurance

Inside Retail

Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable.

Policy Management for Enterprise Software Developers and Administrators

Cisco CSR

“The evolution of policy management must include applications. and their supporting frameworks such as Kubernetes. with public cloud, microservices, and APIs.”

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Snapchat: 92% of Gen Z want to use AR for shopping

Retail Dive

In a study, the social network also found the demographic was more likely than other generations to buy a product they had experienced in AR

The Watches of Switzerland group opens a new Omega Boutique at Meadowhall, Sheffield

Retail Focus

The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield.

Check Out These Amazon FBA Courses

Small Biz Trends

Recent trends have shown and proved that owning a business doesn’t require offices or warehousing these days, it simply needs a computer. Such businesses, which may be operated out of your own house use Amazon’s storage, packing, and shipping resources to conduct their sales.

Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026.

Singapore sneaker reseller Ox Street to launch in Australia, NZ

Inside Retail

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We

YANG Suite updates and new features: A sneak peek

Cisco CSR

Have you tried out Cisco YANG Suite yet? YANG Suite provides network operators with a set of tools and plugins to interact with and test YANG programmable interfaces including NETCONF, RESTCONF, gNMI, and more.

What Gen Z wants to see from brands as metaverse attachments grow

Retail Dive

A new study finds a third of the group desires branded stores, while receptivity to in-game advertising ranked low

What not to miss at Retail Technology Show, 26 & 27 April, London Olympia

Retail Focus

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April).

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SBA Announces “Building a Better America Through Entrepreneurship” Bus Tour

Small Biz Trends

The Small Business Administration (SBA) has announced a special bus tour dedicated to ‘Building a Better America Through Entrepreneurship’ SBA Announces “Building a Better America Through Entrepreneurship” Bus Tour.

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What is Customer Success? Our Testimonials for SalesRX

The Retail Doctor

Many retail brands were built upon the idea that they are the superhero for their customers. That the reason customers want to come in and buy their brand is to show them off - whether they sell apparel, home furnishings, or electronics. But the pandemic changed things. Today the customer who comes in is the superhero and it is now your job to engage them in a dialogue that is personal and unique to them with a focus on helping them be the hero in their own story.