April, 2022

How restructuring your business can help it to recover

Retail Focus

Helping your business to overcome a rocky patch may seem like a daunting prospect, but it is possible, and there are a lot of ways to start turning things around.

What It Takes to Be an Awesome Assistant Store Manager

Retail Doc

If you’re looking for the top skills for how to be a good shop assistant or assistant store manager, you’ve come to the right post. retail management assistant manager

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Why Grocery-Anchored and Necessity-Based Shopping Centers?

Broad Reach Retail

The market shift in retail is drifting away from nonessential retail stores like clothing and electronics. We’ve seen major retail companies file for bankruptcy, further confirming the shift in the market and the companies we see holding onto storefronts.

Trivago fined $44.7 million for misleading travellers

Inside Retail

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices.

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Tooth Tech: AI Takes Bite Out of Dental Slide Misses by Assisting Doctors

Nvidia

Your next trip to the dentist might offer a taste of AI. Pearl , a West Hollywood startup, provides AI for dental images to assist in diagnosis. It landed FDA clearance last month, the first to get such a go-ahead for dentistry AI.

ChatOps: How to Secure Your Webex Bot

Cisco CSR

This is the second blog in our series about writing software for ChatOps. In the first post of this ChatOps series, we built a Webex bot that received and logged messages to its running console. I n this post, we’ll walk through how to secure your Webex bot with authentication and authorization.

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9 Ways To Improve Your Body Language Nonverbal Skills

Retail Doc

Looking for how nonverbal communication impacts sales? Your body language sends wordless cues long before you try to close a sale. Retail Sales Training selling skills body language nonverbal communication

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Guest Post: Find Ways for Artificial Intelligence to Benefit Customers

Shep Hyken

This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers.

Sensory maps improve accessibility at Stockland town centres

Inside Retail

Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families.

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By Land, Sea and Space: How 5 Startups Are Using AI to Help Save the Planet

Nvidia

Different parts of the globe are experiencing distinct climate challenges — severe drought, dangerous flooding, reduced biodiversity or dense air pollution. The challenges are so great that no country can solve them on their own.

The Wait is Over for Secure Firewall 3100 Series

Cisco CSR

“I so look forward to the next firewall hardware upgrade cycle!”. – No One Ever. Always Give More. If I learned one thing from my firewall customers over the many years, it would be that they like to upgrade their hardware appliances as much as an average consumer likes to shop for a new car.

How the pandemic was a catalyst for ‘New Retail’ design

Retail Focus

A creative shift in retail design isn’t a new, post-Covid development. Serious changes were happening before the pandemic, which kicked the creativity and the need to stay relevant, up a gear.

How to Sell: Value over Price

Retail Doc

As prices rise and customers become vocal about the difference between what they thought something would cost versus what you offer, it is important to sell value over price. Retail Sales selling retail sales strategy value over price

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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail Touch

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026.

Kogan to enter insurance market with QBE

Inside Retail

Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label.

Snapchat: 92% of Gen Z want to use AR for shopping

Retail Dive

In a study, the social network also found the demographic was more likely than other generations to buy a product they had experienced in AR

ChatOps: How to Build Your First Webex Bot

Cisco CSR

Welcome to the first blog of our series on how to use the Webex API to code up ChatOps workflows! In this post, you’ll learn how to create a Webex bot, register a Webhook in Webex, and configure your bot to listen to Webhook – all with plenty of code examples.

GRIDSERVE opens new Electric Forecourt® in Norwich

Retail Focus

GRIDSERVE , the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway – one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt® in Norwich.

What is Customer Success? Our Testimonials for SalesRX

Retail Doc

Many retail brands were built upon the idea that they are the superhero for their customers. That the reason customers want to come in and buy their brand is to show them off - whether they sell apparel, home furnishings, or electronics. But the pandemic changed things. Today the customer who comes in is the superhero and it is now your job to engage them in a dialogue that is personal and unique to them with a focus on helping them be the hero in their own story.

Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail Touch

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide.

Priceline Pharmacy launches health insurance

Inside Retail

Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable.

What Gen Z wants to see from brands as metaverse attachments grow

Retail Dive

A new study finds a third of the group desires branded stores, while receptivity to in-game advertising ranked low

Improvise, Adapt, Overcome: Building Security Resilience in a World of Uncertainty

Cisco CSR

For my very first interview for the Security Stories podcast , I met a wonderful person called Mick Jenkins, MBE. Mick is sadly no longer with us, but his story will stay with me forever. One of Mick’s philosophies was centred around the importance of cyber resilience.

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The Watches of Switzerland group opens a new Omega Boutique at Meadowhall, Sheffield

Retail Focus

The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield.

SBA Announces “Building a Better America Through Entrepreneurship” Bus Tour

Small Biz Trends

The Small Business Administration (SBA) has announced a special bus tour dedicated to ‘Building a Better America Through Entrepreneurship’ SBA Announces “Building a Better America Through Entrepreneurship” Bus Tour.

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The Future of Shopping: What to Expect in 2032

Retail Touch

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted.

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Singapore sneaker reseller Ox Street to launch in Australia, NZ

Inside Retail

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We

NVIDIA Orin Leaps Ahead in Edge AI, Boosting Leadership in MLPerf Tests

Nvidia

In its debut in the industry MLPerf benchmarks, NVIDIA Orin, a low-power system-on-chip based on the NVIDIA Ampere architecture , set new records in AI inference, raising the bar in per-accelerator performance at the edge.

Security resilience from the classroom to the cloud

Cisco CSR

A conversation with Shawnee Heights School District . You have likely heard us talking more about security resilience in recent weeks. Resilience has always been a key part of cybersecurity, but the last few years have really highlighted its importance. .

ATS 108

What not to miss at Retail Technology Show, 26 & 27 April, London Olympia

Retail Focus

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April).

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Out-of-stocks led to $175M in lost sales at Bed Bath & Beyond

Retail Dive

Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges

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Concrete Shortage Affecting Construction Business

Small Biz Trends

At a time when demand for construction is high, a shortage in concrete is having a detrimental impact on the industry. According to a report by Fox Business , with cement supplies drying up, construction companies are facing difficult and expensive planning involving the vital building material.

Facebook-owner Meta to open first physical store in metaverse bet

Inside Retail

Meta Platforms is set to open its first physical store where shoppers can try out and buy virtual reality headsets and other gadgets as the company plots a course to take its highly touted metaverse mainstream.

Rock On: Scientists Use AI to Improve Sequestering Carbon Underground

Nvidia

A team of scientists have created a new AI-based tool to help lock up greenhouse gases like CO 2 in porous rock formations faster and more precisely than ever before.

Cisco Secure Endpoint Shines in the 2022 MITRE® Engenuity ATT&CK Evaluation

Cisco CSR

Recently MITRE Engenuity released the results from its fourth round of the ATT&CK Evaluations. This round focused on threat actors Wizard Spider and Sandworm. It’s no surprise that both hacking groups have made their presence felt.

Harrods opens fourth standalone beauty store in Bristol

Retail Focus

Harrods has opened H beauty Bristol, the brand’s fourth standalone beauty store in the UK, this time located in The Mall, Cribbs Causeway. The 25,300 sq.ft.