Fri.Oct 06, 2023

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6 Logistics Metrics that Determine a Brand’s Holiday Success or Struggle 

Retail TouchPoints

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communicatio

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US Restaurant Employment Recovers to Pre-Pandemic Levels

Retail Wire

Restaurant employment in the U.S. has rebounded to pre-pandemic levels, a milestone achieved for the first time in three and a half years. The Bureau of Labor Statistics revealed a surge of 61,000 jobs in the food service sector in September, contributing significantly to the broader recovery in leisure and hospitality, which saw 96,000 jobs.

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QVC, Selma Blair and Isaac Mizrahi Launch Accessible Fashion Line

Retail TouchPoints

QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m. ET, features 15 styles including shirts, sweaters, jackets, pants and accessories.

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Carnaby Street lights up with a brand new Christmas installation: Carnaby Universe

Retail Focus

Save the date for the iconic annual Carnaby Street Christmas Switch On taking place on Thursday 2 November 2023 from 4pm to 8pm. The destination in the heart of London’s West End is world renowned for creating spectacular Christmas lights and this year will be no exception. Welcome to the Carnaby Universe, a celebration of the best shopping, dining and experiences on offer in the globally renowned destination.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Mizzen+Main Plans to Open 10 Stores by End of 2023

Retail TouchPoints

Menswear brand Mizzen+Main is expanding its brick-and-mortar footprint by opening 10 new stores through 2023 and plotting more for 2024. The Texas-based merchant has a pretty substantial presence in the Lone Star State, with stores in Austin, Dallas, Fort Worth and Houston. But now Mizzen+Main is focused on opening expanding to new states: the company recently expanded to Scottsdale, Ariz., and already has a presence in Oklahoma City and Tampa, Fla.

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New & Lingwood launches its new concept, RE:NEW at 19 Saville Row

Retail Focus

New & Lingwood, the British brand known for its distinctive blend of classic and contemporary loungewear, relaxed tailoring and refined formalwear, announces the launch of its sustainability and circularity initiative, RE:NEW at 19 Savile Row. Located on London’s iconic Savile Row, RE:NEW’s location uniquely positions it to contribute to larger conversations about how heritage brands can embrace the forward-facing perspective that customers expect, while still respecting the tradition and le

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Airwallex helps Poppy Lissiman save six figures, avoid the conversion trap

Inside Retail

For retailers dealing with global customers and suppliers, the cost of international payments can significantly impact their bottom line. Every international dollar a business generates may be unnecessarily converted up to three times and attract fees at each conversion. Fees can be charged when settling funds into your processing account, transferring funds to your bank account, and paying suppliers.

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Inside Liquid Death’s Killer Growth Playbook

Retail TouchPoints

For some, Liquid Death represents an exciting and inspiring example of a CPG brand rewriting the rules of brand marketing. For others, it’s an overhyped DTC business that is trying to remain relevant. But no matter where you fall on this spectrum, you simply cannot ignore the brand’s impact. Liquid Death has shaken up the bottled water space. With packaging reminiscent of a hipster IPA and an edgy brand strategy that equally sparks adoration and disgust from the public, the brand has seen incred

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Walmart in Mexico Faces Antitrust Panel for Alleged Monopolistic Practices

Retail Wire

Walmart’s Mexico division, known as Walmex, is set to appear before an antitrust panel following allegations of monopolistic practices related to the supply and wholesale distribution of consumer goods. This comes after a three-year investigation by Mexico’s antitrust regulator, Cofece. Walmex has been granted 45 days to present its arguments and evidence, affirming that it.

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Yankee Candle Lights Up Holiday Season with 5 Pop-ups

Retail TouchPoints

The Yankee Candle Company will operate five pop-up shops through the end of 2023 to spotlight its top-selling seasonal fragrances. Customers can now visit the stores to experience the Yankee Candle Bright Lights holiday collection before it officially launches at the end of October. The pop-ups are located in: Williamsburg Premium Outlets, Williamsburg, Va.; The Shoppes ta Farmington Valley, Canton, Conn.; Harlem Irving Plaza, Norridge, Ill.; Tanger Outlets, Sevierville, Tenn.; and Summit at Fri

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Chick-fil-A Drive-Thrus Are Dreadfully Slow, but Customers Don’t Seem to Care

Retail Wire

Despite having the slowest drive-thrus in the industry, Chick-fil-A’s customers don’t seem to mind, according to a survey by QSRmagazine. The study ranked Chick-fil-A last for speed, with customers waiting an average of 5 minutes and 12 seconds for their orders. However, Chick-fil-A excelled in accuracy, quality, and friendliness, ranking first in these categories, which.

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Nike’s.SWOOSH Blends Digital and Physical with New Sneaker Drop

Retail TouchPoints

Nike is releasing the first physical sneaker design tied to its.Swoosh Web3-enabled platform. The Air Force 1 Low “Tinaj” sneaker, which is valued at $120 , is exclusively available for members via Nike’s SNKRS application. Only.Swoosh members who have purchased and revealed an Our Force 1 (OF1) virtual box will be eligible for the “Tinaj” sneaker, according to a blog post from Nike.

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Amazon Launches First Test Satellites for Internet Network

Retail Wire

Amazon has successfully launched its first pair of prototype satellites as part of its ambitious Project Kuiper, which aims to establish a global internet network. The satellites were sent into space from Florida via an Atlas 5 rocket, marking a significant milestone in Amazon’s endeavor to compete with SpaceX’s Starlink. This launch precedes the planned.

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US online holiday sales to surpass $221B this year: Adobe

Retail Dive

Online mobile spending will surpass computers for the first time and shoppers will turn more to buy now, pay later services, according to the report.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Walmart Spark Delivery Drivers Say They Are Waiting Over an Hour To Pick up Orders — It’s the Latest Sign of Trouble for the Retailer’s Delivery Business

Retail Wire

Drivers for Walmart’s Spark delivery service are reporting wait times of over an hour to pick up orders, leading to delayed deliveries and frustrated customers. Walmart’s Spark service has seen rapid growth, with the number of drivers tripling between mid-2022 and mid-2023. However, this expansion has come with challenges, including delayed orders and issues with.

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One third of UK shoppers have finished Christmas shopping by Black Friday

365 Retail

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Furthermore, Gen Z, those aged 18 – 24, (32%) and Millennials, those aged 25 to 34, (43%) are more likely to do their shopping between now and black Friday compared to nearly half of boomers, categorised in this survey as those aged 55 – 64, (49%) who are more likely to do this between the 1 st – 16 th December.

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Retail Theft Losses Mount From Shoplifting, Flash Mobs — And Organized Crime

Retail Wire

The surge in violent and organized retail crime is causing significant losses for major retailers like Target, Kohl’s, Nordstrom, and Walmart. Retail theft losses escalated to $112.1 billion in 2022, a 19% increase from the previous year, according to the 2023 National Retail Security Survey.

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Oldest Glenglassaugh breaks auction record for charity

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Glenglassaugh Coalescence of the Coast aged 55 Years, a one-of-a-kind expression crafted by Master Blender Rachel Barrie, has been sold as part of the Distillers One of One Auction, raising a total of £37,500*, the highest price ever achieved for a bottle of Glenglassaugh at auction.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Puma CEO Expects Double-Digit Growth in China This Year -Report

Retail Wire

Puma’s chief executive, Arne Freundt, anticipates a resurgence of double-digit growth in China for the sportswear company this year, signaling an optimistic outlook for the market. Despite challenges in the United States’ market, Freundt expressed confidence in Puma’s potential growth in 2024. This positive sentiment reflects Puma’s determination to navigate complex market dynamics and continue.

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Aldi on a hiring spree for 1,500 extra staff ahead of Christmas

Retail Gazette

Aldi has kicked off its search to recruit 3,000 new store employees ahead of Christmas to help meet demand during the busy trading period. The supermarket said there was a variety of both temporary and permanent positions available, ranging from store assistants, managerial positions and cleaners. New employees will “help replenish stock and provide further assistance to customers during the busy Christmas season”.

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Ozempic Isn’t the Existential Threat Food Companies Think It Is — Yet

Retail Wire

Food companies are closely monitoring the rising popularity of weight-loss drugs like Ozempic, which have reported about $5 billion in North American sales in the first six months of 2023. While there’s concern over whether these drugs will lead people to eat less, analysts believe any substantial impact on the food industry is not imminent.

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Natura & Co sets final deadline for The Body Shop bids

Retail Gazette

The Body Shop owner has given interested parties until October 23 to submit their offers to buy the ethical beauty retailer. Retail Week reported that Morgan Stanley, which is managing the sale for Natura&Co, has set a final deadline to get the process moving. It comes as no formal offers were submitted for the retailer during the first round of non-binding bids, which expired on September 11.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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More than half of shoppers plan to buy more private brands in the future, report finds

Retail Dive

Ninety percent of participants in a recent survey said they would be somewhat or very likely to continue buying store brands if inflation or grocery prices come down, according to FMI – The Food Industry Association.

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Morrisons kicks off search for 3,500 Christmas workers

Retail Gazette

Morrisons has opened applications for 3,500 extra jobs this Christmas to work in its stores, food manufacturing sites and logistics operations over the busy festive season. The supermarket says there is a variety of flexible and temporary roles available in stores and sites across the UK, ranging from customer assistants to home delivery drivers and production and warehouse operatives for those who are “friendly and willing to help”.

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Levi’s posts flat revenue for Q3, cuts full-year guidance

Retail Dive

The company cut its outlook for the second consecutive quarter, stating its approach was cautious due to macro-environment uncertainty.

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Funko launches pop-up store in Singapore’s Changi Airport, the 2023 “World’s Best Airport”

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Funko will today be launching a pop-up store in Singapore’s Changi Airport – the 2023 “World’s Best Airport” (source: Skytrax). Please find the full press release attached. Running for at least five months from today, Funko – the world’s largest proprietor of licenses will be partnering with the world-famous Changi Airport to unveil a pop-up store

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Essential POS Hardware for Cannabis Sellers at Farmers Markets

Star Miconics

Farmers markets are a beloved tradition, offering fresh, locally sourced produce, handmade goods, and unique treats. The landscape of cannabis commerce in New York is transforming with the recent approval of cannabis farmers markets by state regulators. This groundbreaking change allows licensed cannabis cultivators and retailers to connect directly with consumers in a market-style setting, creating a new avenue for cannabis sales.

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Krispy Kreme launches new Ghosted campaign to encourage Brits to reconnect with friends and family

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new study has found that two in five Britons have been ‘ghosted’ by a friend or family member in the past year. To help Brits reconnect with their ghosts through the medium of doughnuts, Krispy Kreme is giving away thousands of ‘Ghosted Boxes’ this Halloween.

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Brooklinen appoints new CEO

Retail Dive

Billy May takes on the chief executive role as the company expands its wholesale network through a deal between its subbrand, Marlow, and Walmart.

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What Is Value Chain in Retail?

RIS News

The retail value chain is a complex and interconnected series of activities that spans from product creation to customer satisfaction. Learn more.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio