Thu.Mar 16, 2023

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From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

Retail TouchPoints

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design applications.] Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton bra

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Myer to quit Brisbane flagship, unable to agree on rental rate

Inside Retail

Department store Myer will exit its Queen Street Mall flagship in Brisbane’s CBD after unsuccessful negotiations with the landlord on lease renewal terms. In a trading update, the retailer said it will continue to search for alternative locations for its CBD flagship. Myer CEO, John King, said: “Whilst we remain committed to the Brisbane market, we have been unable to negotiate a reasonable commercial outcome with the landlord and as such will continue to look for an alternative CBD locati

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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

The turbulence of the past few years has left the world in a state of economic and political uncertainty, and the severity and impact of these varied events continue to unfold. What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage.

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“A real no-brainer”: Vacay Swimwear expands presence in North America

Inside Retail

Six years after its launch, Vacay Swimwear now has a presence across Australia, the US, Canada, Europe and parts of Asia. Here, we catch up with co-founders Jordan Kallios and Corey Decandia to talk about what’s next for the brand. Inside Retail : To start with, can you tell us a bit about Vacay Swimwear and how it came to be? Corey Decadnai: We’re in our sixth year of operations now.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

Retail TouchPoints

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights. Tally autonomously roams club aisles multiple times per day, leveraging its computer vision capabilities to collect accurate shelf data that can help ensure products are in-stock, shelved appropr

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Australia’s entrenched e-commerce platforms poised for industry disruption

Inside Retail

Australia’s e-commerce boom has given rise to a healthy ecosystem of online shopping merchants commanding a sizable user base of local consumers – many of whom managed to weather the pandemic by riding a surge of digital sales. Observers may have expected that this would give rise to a competitive playing field of e-commerce platforms offering attractive service pricing and features, but the opposite has in fact occurred.

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VM & Display Awards Winners Celebrated at a Glamorous London Event

Retail Focus

The VM & Display Awards, an annual event honouring the most exceptional talents in retail visual merchandising and display, announced this year’s winners at a dazzling awards ceremony held in London last night. The Leonardo Hotel St Pauls served as the perfect backdrop for this prestigious gathering, as suppliers and retailers convened to celebrate the industry’s top achievers.

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Dollar General says customers cut back on discretionary purchases

Retail Wire

Dollar General posted a 5.7 percent gain in same-store sales in the most recent quarter as its customers purchased everyday staples but reduced spending on discretionary purchases.

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Myriam K Salon Brings Parisian Flair to Dubai

Retail Focus

Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai. Catering to the most discerning and fashion-forward clientele, the project aimed to adapt Myriam’s Paris salon concept to the distinct demands of the Dubai and UAE market, all while maintaining the essence of French ‘savoir-faire’ Formroom conducted comprehensive research to profile target consumers and analyse com

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Five ways to encourage intrapreneurship – and why it’s important to do so

Inside Retail

Entrepreneurs are credited with being the driving force of innovation. So how does an entrepreneur scale up their entrepreneurial capacity other than work themselves into an early grave? With great difficulty, is the first response. It seems counterintuitive that an entrepreneur would delegate the authority to implement great new ideas while still baring the financial risk themselves.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Federal judge tells Amazon to improve warehouse worker safety

Retail Wire

Amazon.com sued Washington’s Department of Labor and Industries, saying the state agency violated its due process rights by requiring it to change a warehouse’s operations while the company appealed the directive. A federal judge in Seattle ruled against Amazon, leaving the company with little choice but to make the changes ordered.

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How loyalty programs enable Qantas, Myer customers to keep spending

Inside Retail

Qantas has rejigged its loyalty program with the introduction of Qantas Marketplace, a new platform where members of its frequent flyer program can purchase products from over 900 premium and household brands. The marketplace replaces the Qantas Rewards stores and represents a major expansion into online retail for the airline. Customers can spend accumulated Qantas Points on over 20,000 products, more than 1,000 more than the previous platform, and brands on board include Apple, Bose and Dyson.

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T-Mobile to acquire Mint Mobile

Retail Wire

T-Mobile plans to acquire Ka’ena Corporation and its subsidiaries, including Mint Mobile, in a deal valued up to $1.35 billion. Mint Mobile has gained popularity in recent years by positioning itself as a cheaper alternative to other wireless plans. The company’s commercials star Ryan Reynolds, who holds an ownership stake in the business.

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Grown Alchemist makes Sydney Airport standalone debut

Inside Retail

L’Occitaine Group has partnered with Heinemann Australia to launch its Grown Alchemist counter at Sydney Airport’s Terminal 1. The launch marks the first step of the brand – which specialises in skin, body, hand, and haircare items – into the travel retail market. The counter has a minimal, monochrome retail design with glass and stainless-steel accents paired with a distressed concrete wall.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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TikTok says forced sale won’t resolve Biden administration’s concerns

Retail Wire

The Biden administration is demanding that ByteDance sell its stake in TikTok or the video-sharing app faces a ban in the U.S. Security experts and members of both political parties are concerned about ByteDance’s relationship with the Chinese government and the potential for the Asian nation to gain personal information on U.S. citizens. TikTok says a forced sale will not alleviate the concerns that have been expressed.

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Nicobar, the mindful Indian brand that is on the cusp of global expansion

Inside Retail

Nicobar is a modern lifestyle brand and design studio in India. Founded in New Delhi in 2016, it’s a company that believes in culture as much as commerce and telling stories through its products. The retailer’s recent spring collection for the home, Traveller’s Trunk, features shades of yellow, ivory and blue, and calls to mind memories of Myanmar. From cups and saucers and platters, to napkins, placemats, bed linens and cushion covers, there is something for everyone.

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Wholesale prices fell in February

Retail Wire

Producer prices slowed to an annual rate of 4.6 percent in February, down from 5.7 percent in January, according to the Labor Department. Food prices dropped to a yearly rate of 2.2 percent as egg prices fell 41.3 percent during the month.

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Retail appointments of the week

Inside Retail

HoMie co-founder, CEO steps aside By Dean Blake Co-founder and chief executive of Melbourne fashion brand and social enterprise HoMie, Nick Pearce, has revealed he will step aside from the job to focus on his role as a father. Pearce, who co-founded the business with partners Marcus Crook and Rob Gillies, said it was an incredibly difficult decision to make.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Kellogg’s snack business gets new name ahead of spinoff

Retail Wire

Snack brands Pringles and Cheez-Its will operate under Kellanova, the new name of Kellogg’s snack division. The consumer packaged goods giant plans to split its businesses into separate and independent operations. The other unit will be known as WK Kellog Co.

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Why gratitude at work matters

Inside Retail

When organisations analyse their culture and determine their values, ‘gratitude’ isn’t a trait that is likely to appear, and yet it is increasingly evidenced as critical for well-being and success. In a working world that’s constantly changing and throwing up obstacles and challenges, the ability of leaders and employees to withstand stress and adversity and be resilient is critical.

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Restaurants try to bring in the green with St. Patrick’s Day deals

Retail Wire

Forty-four percent of Americans plan to celebrate St. Patrick’s Day and restaurants are rolling out green-themed deals to attract patrons. Krispy Kreme is giving away a free green glazed doughnut to anyone who wears a green shirt to its shops on March 17.

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Princess Polly rolls out in the US with Pacsun

Inside Retail

Australian fashion boutique Princess Polly has teamed up with specialty retailer Pacsun to expand its offering into the US. The brand – which previously sold in pop-up locations – will now be stocked in 15 Pacsun retail stores and online. A variety of Princess Polly’s pieces will be showcased in dedicated presentation areas within Pacsun stores giving shoppers access to their favourite brands.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Clothes and shoes need to be compostable to fix landfill mess

Retail Wire

The only way to truly address the amount of textile waste created every year is to create garments and shoes made without toxins that can be composted in a matter of weeks.

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Luggage brand July launches New Zealand e-commerce store

Inside Retail

Australian luggage brand July has expanded its offering into New Zealand, launching an online store. Established by frequent travellers Richard Li and Athan Didaskalou in 2019, the brand aims to “fix” a category that is selling poorly-designed products at a premium price. The company’s flagship product – July Carry On – features an ejectable battery to charge phones and laptops, SilentMove’s 360 spinner wheels, an unbreakable 100 per cent German polycarbonate shell and a lifetime warranty.

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Baileys Chocolate expands Easter range with brand-new egg

Retail Times

Leading Irish chocolatier, Lir Chocolates, is expanding its Baileys Chocolate range introducing a new Easter egg alongside the return of seasonal favourites for Easter 2023 to help retailers maximise the key confectionery sales period.

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Hanley Arranges $5.9 Million Sale of Single-Tenant Retail Property in Metro Jacksonville

Shopping Center

St. Johns, Fla. — Hanley Investment Group Real Estate Advisors has arranged the $5.9 million sale of a single-tenant retail property located in St. Johns, roughly 30 miles southeast of Jacksonville. Built in 2021, the 10,395-square-foot building is net leased… The post Hanley Arranges $5.9 Million Sale of Single-Tenant Retail Property in Metro Jacksonville appeared first on Shopping Center Business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Demountable electric-blue grid engulfs On-Off store interior in Milan

Dezeen

Italian architect Francesca Perani has teamed up with design studio Bloomscape to create a reversible fit-out for this clothing store in Milan , which is dominated by a flexible gridded shelving system. Perani and Bloomscape installed the grid with its moveable shelves as a way to let the On-Off store effortlessly change its display arrangements. A gridded blue framework covers the entire interior of Milan's On-Off store It was also a matter of making the store reversible, meaning that the fit-o

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Mobile technologies to embrace a new retail age

Retail Times

Just as the age of the internet necessitated the development of websites, and the era of social media drove the need to improve retail visibility, mobiles are a part of modern retail that can’t be overlooked.

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Beacons in Retail: How to Attract More Shoppers With Proximity Marketing

Shopify

Beacons in retail can help you boost customer engagement, brand loyalty, and sales. But what exactly is beacon technology? Read on to learn more.

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GNC’s chief executive officer left in January, won’t be replaced

Retail Dive

Josh Burris, who joined the supplement retailer in 2019, took over as CEO two years ago just after it exited bankruptcy with new ownership.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.