Thu.Mar 16, 2023

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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

The turbulence of the past few years has left the world in a state of economic and political uncertainty, and the severity and impact of these varied events continue to unfold. What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage.

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Myer to quit Brisbane flagship, unable to agree on rental rate

Inside Retail

Department store Myer will exit its Queen Street Mall flagship in Brisbane’s CBD after unsuccessful negotiations with the landlord on lease renewal terms. In a trading update, the retailer said it will continue to search for alternative locations for its CBD flagship. Myer CEO, John King, said: “Whilst we remain committed to the Brisbane market, we have been unable to negotiate a reasonable commercial outcome with the landlord and as such will continue to look for an alternative CBD locati

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Facebook Parent Meta to Lay Off 10,000 Employees, Close 5,000 Open Job Postings

Retail TouchPoints

Following layoffs of 11,000 workers in November 2022, Facebook parent company Meta announced on March 14 that it would let go of an additional 10,000 employees, or approximately 13% of its workforce. CEO Mark Zuckerberg revealed that the company also would close 5,000 open job postings as part of what he calls the “Year of Efficiency” in a Facebook post announcing the cuts.

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“A real no-brainer”: Vacay Swimwear expands presence in North America

Inside Retail

Six years after its launch, Vacay Swimwear now has a presence across Australia, the US, Canada, Europe and parts of Asia. Here, we catch up with co-founders Jordan Kallios and Corey Decandia to talk about what’s next for the brand. Inside Retail : To start with, can you tell us a bit about Vacay Swimwear and how it came to be? Corey Decadnai: We’re in our sixth year of operations now.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

Retail TouchPoints

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights. Tally autonomously roams club aisles multiple times per day, leveraging its computer vision capabilities to collect accurate shelf data that can help ensure products are in-stock, shelved appropr

Wholesale 279
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Australia’s entrenched e-commerce platforms poised for industry disruption

Inside Retail

Australia’s e-commerce boom has given rise to a healthy ecosystem of online shopping merchants commanding a sizable user base of local consumers – many of whom managed to weather the pandemic by riding a surge of digital sales. Observers may have expected that this would give rise to a competitive playing field of e-commerce platforms offering attractive service pricing and features, but the opposite has in fact occurred.

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Myriam K Salon Brings Parisian Flair to Dubai

Retail Focus

Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai. Catering to the most discerning and fashion-forward clientele, the project aimed to adapt Myriam’s Paris salon concept to the distinct demands of the Dubai and UAE market, all while maintaining the essence of French ‘savoir-faire’ Formroom conducted comprehensive research to profile target consumers and analyse com

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Deposco Solution Aims to Help Retailers Manage the Entire Supply Chain

Retail TouchPoints

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets. The solution aims to help retailers replace manual processes with instant recommendations and automated workflows that can remove the barriers between supply chain operations.

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Five ways to encourage intrapreneurship – and why it’s important to do so

Inside Retail

Entrepreneurs are credited with being the driving force of innovation. So how does an entrepreneur scale up their entrepreneurial capacity other than work themselves into an early grave? With great difficulty, is the first response. It seems counterintuitive that an entrepreneur would delegate the authority to implement great new ideas while still baring the financial risk themselves.

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Dollar General says customers cut back on discretionary purchases

Retail Wire

Dollar General posted a 5.7 percent gain in same-store sales in the most recent quarter as its customers purchased everyday staples but reduced spending on discretionary purchases.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How loyalty programs enable Qantas, Myer customers to keep spending

Inside Retail

Qantas has rejigged its loyalty program with the introduction of Qantas Marketplace, a new platform where members of its frequent flyer program can purchase products from over 900 premium and household brands. The marketplace replaces the Qantas Rewards stores and represents a major expansion into online retail for the airline. Customers can spend accumulated Qantas Points on over 20,000 products, more than 1,000 more than the previous platform, and brands on board include Apple, Bose and Dyson.

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Federal judge tells Amazon to improve warehouse worker safety

Retail Wire

Amazon.com sued Washington’s Department of Labor and Industries, saying the state agency violated its due process rights by requiring it to change a warehouse’s operations while the company appealed the directive. A federal judge in Seattle ruled against Amazon, leaving the company with little choice but to make the changes ordered.

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Grown Alchemist makes Sydney Airport standalone debut

Inside Retail

L’Occitaine Group has partnered with Heinemann Australia to launch its Grown Alchemist counter at Sydney Airport’s Terminal 1. The launch marks the first step of the brand – which specialises in skin, body, hand, and haircare items – into the travel retail market. The counter has a minimal, monochrome retail design with glass and stainless-steel accents paired with a distressed concrete wall.

Boutique 130
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T-Mobile to acquire Mint Mobile

Retail Wire

T-Mobile plans to acquire Ka’ena Corporation and its subsidiaries, including Mint Mobile, in a deal valued up to $1.35 billion. Mint Mobile has gained popularity in recent years by positioning itself as a cheaper alternative to other wireless plans. The company’s commercials star Ryan Reynolds, who holds an ownership stake in the business.

Planning 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nicobar, the mindful Indian brand that is on the cusp of global expansion

Inside Retail

Nicobar is a modern lifestyle brand and design studio in India. Founded in New Delhi in 2016, it’s a company that believes in culture as much as commerce and telling stories through its products. The retailer’s recent spring collection for the home, Traveller’s Trunk, features shades of yellow, ivory and blue, and calls to mind memories of Myanmar. From cups and saucers and platters, to napkins, placemats, bed linens and cushion covers, there is something for everyone.

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Five Below to expand higher-priced Five Beyond concept to 400 stores

Retail Dive

The retailer will also open 200 locations this year as it looks to expand its shop-in-shop of products over $6.

Location 126
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Retail appointments of the week

Inside Retail

HoMie co-founder, CEO steps aside By Dean Blake Co-founder and chief executive of Melbourne fashion brand and social enterprise HoMie, Nick Pearce, has revealed he will step aside from the job to focus on his role as a father. Pearce, who co-founded the business with partners Marcus Crook and Rob Gillies, said it was an incredibly difficult decision to make.

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Over half of Gen Alpha watch shopping content: report

Retail Dive

Many kids get ideas about new products and brands by watching haul and unboxing videos, according to a report by Morning Consult.

Shopping 119
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Why gratitude at work matters

Inside Retail

When organisations analyse their culture and determine their values, ‘gratitude’ isn’t a trait that is likely to appear, and yet it is increasingly evidenced as critical for well-being and success. In a working world that’s constantly changing and throwing up obstacles and challenges, the ability of leaders and employees to withstand stress and adversity and be resilient is critical.

ATS 130
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Yardbird to open 11 new showrooms

Retail Dive

While its parent company Best Buy experiences declining revenue, the outdoor furniture brand is nearly doubling its showroom footprint.

Outdoor 117
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Princess Polly rolls out in the US with Pacsun

Inside Retail

Australian fashion boutique Princess Polly has teamed up with specialty retailer Pacsun to expand its offering into the US. The brand – which previously sold in pop-up locations – will now be stocked in 15 Pacsun retail stores and online. A variety of Princess Polly’s pieces will be showcased in dedicated presentation areas within Pacsun stores giving shoppers access to their favourite brands.

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GNC’s chief executive officer left in January, won’t be replaced

Retail Dive

Josh Burris, who joined the supplement retailer in 2019, took over as CEO two years ago just after it exited bankruptcy with new ownership.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Luggage brand July launches New Zealand e-commerce store

Inside Retail

Australian luggage brand July has expanded its offering into New Zealand, launching an online store. Established by frequent travellers Richard Li and Athan Didaskalou in 2019, the brand aims to “fix” a category that is selling poorly-designed products at a premium price. The company’s flagship product – July Carry On – features an ejectable battery to charge phones and laptops, SilentMove’s 360 spinner wheels, an unbreakable 100 per cent German polycarbonate shell and a lifetime warranty.

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Big Lots reports furniture shortages after largest supplier abruptly closes

Retail Dive

The shutdown of vendor United Furniture Industries pressured the discount retailer's e-commerce sales.

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TikTok says forced sale won’t resolve Biden administration’s concerns

Retail Wire

The Biden administration is demanding that ByteDance sell its stake in TikTok or the video-sharing app faces a ban in the U.S. Security experts and members of both political parties are concerned about ByteDance’s relationship with the Chinese government and the potential for the Asian nation to gain personal information on U.S. citizens. TikTok says a forced sale will not alleviate the concerns that have been expressed.

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Lime Crime launches makeup into Sally Beauty

Retail Dive

Lime Crime CEO Andrea Blieden discusses the value Sally’s unique customer base offers as the brand rapidly expands its wholesale presence.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Wholesale prices fell in February

Retail Wire

Producer prices slowed to an annual rate of 4.6 percent in February, down from 5.7 percent in January, according to the Labor Department. Food prices dropped to a yearly rate of 2.2 percent as egg prices fell 41.3 percent during the month.

Wholesale 100
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Why Funko is destroying at least $30M worth of toys

Retail Dive

The company faced high storage costs and inefficiency in its fulfillment operations as surplus stock piled up.

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Kellogg’s snack business gets new name ahead of spinoff

Retail Wire

Snack brands Pringles and Cheez-Its will operate under Kellanova, the new name of Kellogg’s snack division. The consumer packaged goods giant plans to split its businesses into separate and independent operations. The other unit will be known as WK Kellog Co.

Planning 100
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Shopify execs say Deliverr is key in building fulfillment network distinct from Amazon

Retail Dive

An asset-light network of warehouse partners will help the company build its capabilities for merchants in a more cost-effective manner, its CFO said.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.