Fri.Jan 06, 2023

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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Victoria’s Secret CEO Amy Hauk resigns as Adore Me takeover settled

Inside Retail

Amy Hauk, CEO at Victoria’s Secret, will leave her position – a decision revealed within hours of the completion of the lingerie giant’s acquisition of Adore Me. Victoria’s Secret said Hauk would quit her role on March 31 in order to spend more time with her family in Florida. She will also step down as brand CEO of Pink, the sister firm that sells items geared toward teenagers, that she managed before moving into the broader group CEO role.

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Find the Right Pricing to Drive Revenue in the Metaverse

Retail TouchPoints

You might have heard the term “metaverse” for the first time only in 2020. That’s when it became an omnipresent word in ecommerce and social media. And yes, it’s no coincidence that last year Facebook officially changed its name to Meta , making it a household term. Today, people associate various things with the metaverse, but in most cases these include such attributes as viral, blockchain, VR, digital, etc.

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SBA Suspends 2 Companies, Launches Investigation Into PPP Loan Lenders

Small Biz Trends

Two non-lenders Blueacorn and Womply, have been suspended by the U.S. Small Business Administration (SBA) immediately from working with the agency in any capacity. These are companies that worked with PPP lenders according to the announcement from the SBA. The SBA recently issued a statement regarding the findings from the House Select Subcommittee on the Coronavirus Crisis report on Paycheck Protection Program (PPP) fraud.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Stitch Fix Founder Reappointed CEO as Retailer Lays Off 20% of Salaried Workers

Retail TouchPoints

Stitch Fix will reappoint founder Katrina Lake to her former post as CEO on an interim basis and lay off 20% of its salaried workforce as the retailer seeks to turn around its business following weak sales and a declining customer base. Current CEO Elizabeth Spaulding has stepped down from both the CEO position and as a member of the Board of Directors, and the company is searching for a permanent replacement.

Returns 279
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In the News: Grants of $1,000 to $5,000 Availlable to Help Small Businesses

Small Biz Trends

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more.

Finance 136

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Walmart made over 6,000 drone deliveries in 2022

Retail Dive

While the retailer seeks to eventually deliver 1 million packages by drone annually, an executive said it's encouraged by the initial response.

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Walgreens CFO says chain may have overstated theft problem

Retail Wire

Walgreens CFO James Kehoe said that shrink at the chain fell from 3.5 percent to around the “mid twos” at present. Mr. Kehoe also said that Walgreens is reconsidering hiring private security guards after they proved “largely ineffective” in reducing theft in stores.

ATS 130
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DoorDash launches package pickup service

Retail Dive

The service's rollout comes in the midst of the busy post-holiday returns season.

Returns 124
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Stitch Fix cutting jobs, founder returns as interim CEO

Retail Wire

Stitch Fix informed salaried workers that it plans to cut 20 percent of them from its payrolls. It also announced that Elizabeth Spaulding is leaving as company CEO and will be replaced on an interim basis by founder Katrina Lake.

Returns 130
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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20 Low Cost Businesses to Start for Less Than $100 in 2023

Small Biz Trends

You don’t need a ton of cash to start a business in 2023. In fact, there are many small business ideas you can get off the ground for under $100. Here are some options for those looking to start a low-cost business this year. Can You Start Your Own Business for Less Than $100? Yes, it is possible to start a business for less than $100, as long as you don’t need a physical location, lots of equipment, or expensive inventory.

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US shoppers took on over $1,500 in holiday debt: report

Retail Dive

Consumers relied on buy now, pay later, credit cards and store cards to finance their 2022 holiday spending, according to LendingTree.

Finance 122
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Black-owned beauty brand’s customers worry they are being shut out

Retail Wire

Following a TikTok video touting products from Mielle Organics, the brand’s products, primarily made for Black women, have been running out of stock and in some cases increased in price as a result of a growing number of purchases by White women. “My journey with Mielle started from a place of creating the product I was not finding in the marketplace,” said Mielle founder and CEO Monique Rodriguez in a statement.

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Boxed considers selling itself amid cash crunch

Retail Dive

The online retailer, which is trying to shore up its liquidity and boost its sagging stock price, also said it is “actively exploring” ways to bring in additional capital.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Ulta Beauty names first-ever VP of diversity, equity and inclusion

Retail Wire

Ulta Beauty has named Kim Adams as its first-ever vice president of DEI (diversity, equity and inclusion) and talent acquisition. Ms. Adams will lead Ulta’s internal and external DEI efforts, act as an advisor on DEI initiatives and manage the company’s cross-functional DEI governance.

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Macy’s to shutter 4 full-line stores

Retail Dive

The closure of the mall-based locations furthers the department store’s Polaris turnaround plan, which also entails opening more off-mall stores.

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Americans bought less beer after price hikes

Retail Wire

U.S. beer sales, which had been largely immune to rising prices, fell after brewers raised prices in October. Constellation Brands CEO Bill Newlands said, “The consumer is overly sensitive to pricing actions. We need to be careful in balancing our growth profile and our pricing profile.”.

Consumer 100
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Everlane lays off nearly 9% of employees

Retail Dive

The company said the cuts were enacted in an effort to refocus efforts, with 17% of corporate roles and less than 3% of retail staff impacted.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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U.S. economy added more jobs than expected in December

Retail Wire

The U.S. economy added 223,000 jobs in December, according to a report from the Bureau of Labor Statistics. The jobs numbers exceeded the 200,000 gains expected by economists. Average hourly earnings increased by 4.6 percent over 2022.

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Morphe closes US stores to focus on wholesale, e-commerce

Retail Dive

The makeup brand said on Twitter that it would still be selling online and at select retail partners as it shifts strategic priorities.

Wholesale 111
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FTC wants to curtail noncompete clauses in labor contracts

Retail Wire

The Federal Trade Commission has proposed a new rule that would severely limit companies’ ability to block employees from going to work for competitors. Research studies have shown that noncompete clauses, which affect 20 percent or more of workers, have held pay down for many, particularly in the middle class.

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Shoppers spent record-breaking $211.7B online during 2022 holiday season: report

Retail Dive

Discounts also hit record highs, which were “strong enough to sustain discretionary spending through the entire season,” according to Adobe.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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UK retailers close out 2022 with strong online sales – up +26% year-on-year in the last week of December – as Boxing Day boost sees shoppers snap up bargains

A1 Retail

The last week in December (25 Dec – 01 Jan) saw digital sales surge +26% year-on-year as shoppers swerved rail strikes and shopped the deals from home. Traffic to UK ecommerce sites on Boxing Day jumped 54.7% week-on-week, up +41% on 2021. UK online revenues on Boxing Day rose +2.27% year-on-year, representing a +14.6% increase week-on-week, as price-sensitive shoppers snapped up bargains.

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The Weekly Closeout: Tuesday Morning to go private and Walgreens ‘cried too much’ over theft

Retail Dive

The discount home brand is taking itself off the Nasdaq Stock Market, while the drugstore admitted it might have overblown the theft issue.

Marketing 105
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Beijing's Global Media Offensive (New Book)

LS Retail

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries. Can you tell me a little bit about what China has been doing, and why it's pursuing these efforts?" Joshua Kurlantzick , author of Beijing's Global Media Offensive: China’s Uneven Campaign to Influence Asia and the World: " Well, I think within the last ten years to twelve years, Ch

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Joann’s $200M cost reduction plan relies on falling ocean rates

Retail Dive

The craft retailer has endured tens of millions of dollars in excess freight expenses throughout the pandemic.

Planning 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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SRS Facilitates Sale of 46,793-Square-Foot Shopping Center in Northern Virginia

Shopping Center

McLean, Va. — SRS National Net Lease Group has arranged the sale of Featherstone Plaza, a 46,793-square-foot shopping center located in McLean, a suburb of Washington, D.C. Andrew Fallon, Rick Fernandez and Philip Wellde of SRS arranged the $5.2 million… The post SRS Facilitates Sale of 46,793-Square-Foot Shopping Center in Northern Virginia appeared first on Shopping Center Business.

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Winter weather stymied on-time deliveries in days before Christmas

Retail Dive

Project44 data shows how challenging conditions on Dec. 23 and Dec. 24 soured what was overall a smooth peak season for last mile delivery performance.

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Returns Management – Use technology to boost customer satisfaction and reduce costs

I Vend

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores. iVend Retail Management Suite iVend helps retailers manage returns efficiently.

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Victorinox Opens London Flagship

VMS

As part of the 125th anniversary celebrations of the Swiss Army Knife, its parent company Victorinox (Ibach-Schwyz, Switzerland) has opened a new flagship store, at 388 Oxford St. in London’s West End. The new store’s design concept brings together the Victorinox values of quality, functionality, innovation and iconic design with refined details, according to a case study posted on the website of Dalziel & Pow (London), the project’s retail designer.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.