Thu.Jun 02, 2022

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Circle K Parent to Roll Out Self-Checkout Tech to 7,000 Stores

Retail TouchPoints

Alimentation Couche-Tard Inc. , parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., Canada and Europe over the next three years. The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

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Apple to cut working hours for retail staff, Microsoft open to unionisation

Inside Retail

Apple will make work schedules for US retail staff flexible amid a push towards unionisation, Bloomberg News reported on Thursday, citing sources. The company told staff at some stores that scheduling changes will take effect in the coming months, the report said, quoting workers. The changes will include extending the minimum time period between shifts to 12 hours from 10 hours.

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How Cashierless Stores Can Solve Labor Challenges and Create New Levels of Customer Convenience

Retail TouchPoints

Cashierless stores, also known as autonomous stores, are sprouting up in a range of venues, from airports to college campuses to sports stadiums. But the technology is still far from the mainstream — meaning there’s still plenty of “runway” for interested retailers. However, cashierless store success depends on having (or attracting) a customer base that values the convenience they offer and isn’t intimidated by the technology.

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How Clearco’s revenue-based funding is shaking up success for Mr Consistent

Inside Retail

Founded by three hospitality mates on the Gold Coast, Mr Consistent is a take-home cocktail company. The idea emerged from a bar-restaurant in Palm Beach Qld, when co-founder Jeremy Davidson had the idea of speeding up the cocktail-making process in the bar while maintaining standards of cocktails. After developing great cocktail recipes using the freshest ingredients, Mr Consistent went live in April 2020 – just as lockdowns hit Sydney and Melbourne.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Levi’s Plans to ‘Accelerate Growth’ by Adding 400 New Stores, Tripling Ecommerce

Retail TouchPoints

At its June 1, 2022 Investor Day, Levi Strauss and Co executives laid out an aggressive strategy to propel the company toward revenues of $9 to $10 billion by 2027, by doubling down on DTC and diversifying beyond denim. “We are emerging from the pandemic a much stronger, more profitable company than we were at the time of our IPO in 2019,” said the company’s President and CEO Chip Bergh in a statement.

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Retail appointments of the week

Inside Retail

Foot Locker hires first chief strategy and transformation officer. Specialty athletic retailer Foot Locker has named Neil Bansal as its first executive vice-president and chief strategy and transformation officer, effective 1 June. Bansal joins Foot Locker from premium beer, wine and spirits distributor Constellation Brands, where he served as senior vice-president of strategy, insights, and analytics.

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How to create a workplace culture your team loves

Inside Retail

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. In the World Economic Forum’s 2022 Global Risks Report, most respondents were either worried or concerned when asked, ‘How do you feel about the outlook for the world?

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DRINKS Enables Home Alcohol Delivery With Full Regulatory Compliance

Retail TouchPoints

Wine-as-a-Service (WaaS) ecommerce platform DRINKS has acquired Electriq Marketing , a Shopify-focused digital retention and growth agency. The acquisition was made to help DRINKS provide all the technology and expertise necessary to help retailers start, run and grow in the ecommerce alcohol category. DRINKS’ platform was designed to help retailers offer nationwide home alcohol delivery with full regulatory compliance.

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Reconciliation Week campaign to highlight Indigenous Australians in the workplace

Inside Retail

Professional social media network LinkedIn has launched the latest iteration of its #ConversationsForChange initiative with a new content series in partnership with Indigenous-led creative consultancy, Campfire X. The three-part series, titled Change Starts With , will highlight how subtle, everyday moments can impact Indigenous Australians in the workplace, particularly how unconscious biases can make workplaces less culturally safe for Indigenous people.

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Circle K and Couche-Tard to install self-checkouts in 10K stores

Retail Wire

Alimentation Couche-Tard said it will install more than 10,000 touchless self-checkout machines in over 7,000 stores over the next three years under its Circle K and Couche-Tard convenience banners. The machines from Mashgin boast a 99.9 percent accuracy rate.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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“We were amateurs in e-commerce”: Why Vittoria is finally going DTC

Inside Retail

In the next few months, coffee behemoth Vittoria will relaunch a far more e-commerce-friendly website, allowing customers to order its blends from the comfort of their own home. The relaunch comes after Vittoria realised that its current website – currently viewed as an educational tool, rather than somewhere to transact – was no longer up to snuff.

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Walmart using stores to compete with Amazon online

Retail Wire

Walmart is focusing on fulfilling online orders from stores for delivery or pickup. “The store is becoming a shoppable fulfillment center,” said Tom Ward, chief e-commerce officer for Walmart U.S. “And if the store acts like the fulfillment center, we can send those items the shortest distance in the fastest time.”.

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From runway to reconciliation: First Nations artist talks fashion collab

Inside Retail

Can fashion contribute to reconciliation in Australia? “Definitely,” said Elverina Johnson, a highly respected artist and Gungganji Gurugulu woman from Yarrabah in Far North Queensland, who recently collaborated with fashion brand Taking Shape on a collection of plus-size clothing. The collaboration started organically. Johnson was shopping at her local Taking Shape store in Cairns when she began discussing her artwork with a staff member.

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Walmart’s new corporate campus will include a Marriott hotel

Retail Wire

Walmart has signed a franchise agreement for Marriott to operate an AC Hotel by Marriott on the retailer’s new headquarters campus in Bentonville, AR. “The purposeful location of the hotel is yet another example of the Walmart campus integrating with the community,” said Cindi Marsiglio, Walmart’s senior vice president of corporate real estate.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What Trunk Club's demise says about apparel subscriptions

Retail Dive

Customers who engage with Nordstrom's stylists, online or in stores, spend more time and money at the retailer. So it's going outside the box.

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U.S. to airlift more baby formula from abroad as shortage persists

Retail Wire

Infant formula supplies have been low since Abbott was forced in February to close a factory over contamination concerns. The federal government has been airlifting supplies of formula from overseas in an effort to bolster supplies. Seventy percent of formula products nationwide were listed as out-of-stock for the week ending May 21, according to Datasembly.

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A Year in Review: Our Investment in Historically Black Colleges & Universities (HBCUs) 

Cisco Retail

Cisco is bringing its Social Justice blueprint to life for HBCUs. The last several years were turbulent for Historically Black Colleges and Universities (HBCUs). Student displacements due to the pandemic, cyberattacks, and aging infrastructure have created an unprecedented need for financial and technical support. When we announced Cisco’s Social Justice blueprint in September 2020, we promised to be bold and deliberate in our support of the Black community – including a resolute commitment to h

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Workers look for greener pastures as plenty of jobs remain

Retail Wire

There were 11.4 million job openings in April and around 4.4 million workers quit or changed jobs. “The labor market remains strong even though things are cooling off a bit,” said Nick Bunker, an economist at Indeed. “We’re still very much in a worker’s and job seeker’s market.”.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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What is Business Umbrella Insurance, and Do You Need it?

Small Biz Trends

A commercial umbrella insurance policy adds more coverage to any existing liability policies you have. It covers liability claims that go above your coverage limits. It’s additional liability protection. What is Umbrella Insurance for Business? This umbrella coverage covers small businesses the same way business liability insurance does. It covers costs like legal expenses, medical bills on injury claims…etc.

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Zara lifts prices and sales grow anyway

Retail Wire

Zara has increased its prices by 10 percent or more every month since January. That hasn’t slowed its sales momentum as the fast fashion retailer offers prices still seen as a value in the market. “We expect Inditex’s sales outperformance to widen in a downturn, as it did in the financial crisis of 2008 and 2009,” said RBC analyst Richard Chamberlain. “Consumers that have been stuck at home for two years are looking to replenish their wardrobes.

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Best Roku TV Options in 2022

Small Biz Trends

The success of Roku TVs can be attributed to the simplicity of the device, the platform, and of course the content, which has resulted in 43 million monthly active accounts in the U.S. as of this year. And while Roku is easy to install and use, many people want the platform on their TV. The best TVs on this list have some great smart features and technology.

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Customers return to GameStop stores but losses widen anyway

Retail Wire

GameStop reported $1.38 billion in net sales for the quarter ending April 30, up from $1.28 billion in 2021. The chain reported an adjusted loss of $2.08 per share, compared to 45 cents last year.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Learn to Code In Python at Cisco Live

Cisco Retail

June 13, 2019 … the last time I was at Cisco Live. June 13, 2022 … the next time I set foot at Cisco Live! It is crazy that it is going to be exactly two years between the time I last attended Cisco Live in person, but it has felt like forever. I had been attending both Cisco Live Americas and Cisco Live EMEAR for past four consecutive years, and then all of a sudden, it came to a screeching halt.

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HoJo’s is no more

Retail Wire

The last Howard Johnson’s restaurant in the U.S., located in Lake George, NY, has closed. About 300 Howard Johnson restaurants, owned by Wyndham, continue to operate.

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Foot Locker hires first chief strategy and transformation officer

Retail Dive

Neil Bansal brings experience in digital, innovation and strategy, as the retailer focuses on diversifying its brands and integrating recent acquisitions.

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12 Box Truck Business Ideas

Small Biz Trends

Are you considering starting a box truck business venture? The trucking industry is competitive, but these businesses are becoming increasingly popular, thanks to the growing trend of online shopping. And these trucks are among the most demanded commercial vehicle types. With a little creativity and imagination, you can come up with a variety of ways to make your business stand out from the competition in this competitive industry.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Another Enjoy Technology CFO out as it faces cash crisis

Retail Dive

The commerce-at-home company — led by former J.C. Penney CEO Ron Johnson — can't keep up with its spiraling costs.

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Small Business Job Loss Reaches 361,000 To Date for 2022

Small Biz Trends

Small businesses lost 91,000 jobs in May, according to ADP’s National Employment Report. Overall, in 2022 small businesses have lost 361,000 jobs, with 211,000 in April and May. ADP: Small Businesses Lost 91K Jobs in May as Slump Continues. In January, the small business job loss was 144,000. A 96,000 job gain in February was followed by a 90,000 job loss in March.

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The Cisco Partner Launch Experience: Going ALL IN on Innovation

Cisco Retail

Today marks the go-live of the latest Cisco Partner Launch Experience , and we’re giving our partners and distributors a sneak peek at the big Cisco Live announcements. And like this year’s Cisco Live, this Cisco Partner Launch Experience is going ALL IN. On innovation. On connection. On experiences. We first began the Cisco Partner Launch Experience to present a unified approach to the numerous product launches and updates Cisco has every quarter.

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Gantry Arranges $65 Million in Permanent Financing for Warehouse, Retail Portfolio in Hawaii

Shopping Center

Honolulu — Gantry has secured $65 million in permanent financing to recapitalize a portfolio located on Oahu. The two financed properties are Hanua Logistics Center, a recently completed 226,850-square-foot Class A warehouse facility, and Honolulu Design Center, an 80,000-square-foot retail center.… The post Gantry Arranges $65 Million in Permanent Financing for Warehouse, Retail Portfolio in Hawaii appeared first on Shopping Center Business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio