Tue.Apr 29, 2025

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Analysis: Will Gen Z be filling their fridges from TikTok?

Retail Gazette

Ordering groceries on our phones has become second nature to many of us thanks to the likes of Tescos Whoosh, Deliveroo and Uber Eats. That said, it may come as some surprise that more and more consumers are also using platforms such as TikTok Shop to stock their fridges and pantries. At least one product that you could also buy in a supermarket is now sold every minute on the platform, with TikTok reporting its grocery sales are up 180% year-on-year.

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Coles reports steady revenue growth in supermarkets and liquor

Inside Retail

Coles says its third-quarter revenue was up 3.7 per cent, from $9.065 billion to $9.4 billion this year, citing volume growth and its value offering resonating with value-conscious consumers. E-commerce sales increased by 25.7 per cent to $1.1 billion during this period with an 11.3 per cent increase in penetration. Sales revenue for products exclusive to Coles saw a 4.5 per cent increase to $3.2 billion, with the Coles Finest range recording a revenue growth of 13.7 per cent.

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In Pictures: IKEA Unveils New Oxford Street Store

365 Retail

IKEA is set to open its Oxford Street store to the public on Thursday 1 May, marking a significant new chapter in its UK presence. Located at 214 Oxford Street, the new outlet occupies three floors of the former Topshop building and forms part of IKEAs growing strategy to establish smaller, centrally located stores in high-footfall areas. The store is designed to cater specifically to the needs of urban residents.

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M&S cyberattack related to hacking group Scattered Spider

Retail Gazette

A hacking group called Scattered Spider has been named in connection with the ongoing M&S cyberattack. The hackers carried out a ransomware attack on M&S’s IT network, according to an unverified report from cybersecurity website Bleeping Computer. Criminal gangs can typically demand for up to 10m to reinstate access, industry sources have indicated.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Three pillars of trust to build stronger customer relationships

Inside Retail

Its been a tough few years for hospitality. Some say its going to remain tough for a while yet. Anecdotally, a local cafe owner with four venues told me that hed need to charge A$12.95 to break even on a Sunday cup of coffee. Clearly, he wont: Customers wont wear that. Like many other hospitality venue owners, hes absorbing higher business costs to continue to remain competitive.

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Vinted profit triples, driven by second-hand boom and Europe-wide growth

Retail Gazette

Second-hand marketplace Vinted has a reported sharp rise in revenue and profits for 2024, fuelled by growing consumer appetite for affordable pre-owned goods and ongoing expansion across Europe. The Lithuanian-based business posted a net profit of 76.7m, up from 17.8m the previous year, as sales climbed 36% to 813.4m. Adjusted EBITDA also more than doubled to 158.9m.

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Asda slashes kids cafe meal deal price to mark 60th anniversary

Retail Gazette

Asda is slashing the price of its kids eat for 1 caf meal deal to mark the start of its 60th birthday celebrations. The supermarket is cutting the price to 60p from the 1 May to 31 May, with the initiative available across 205 Asda cafes over the month. The deal means a family with four children can receive a hot meal for less than 2.50. There are more than nine different meals for shoppers to choose from, including penna pasta with meatballs, chicken nuggets, fish fingers and Margherita pizza.

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Driving Unified Commerce: Retail Assist and Patchworks Announce Strategic Partnership

Retail Assist

Retail Assist is proud to announce its strategic partnership with Patchworks , the leading Integration Platform as a Service (iPaaS) provider. The collaboration brings together two best-in-class technology providers, empowering retailers to simplify their tech stack, unlock real-time visibility and scale with confidence across multiple channels. At the heart of the partnership lies Retail Assists flagship ERP solution, Merret Pro - a centralised platform built to optimise inventory, orders and f

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How to Operationalize WOW Experiences with Eric D. Stone

Hyken

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is a ‘wow moment’ in customer interactions? How can organizations operationalize positive customer feedback? How can an organization create a workplace culture focused on providing an amazing customer experience? Why is it important for employees to have clear goals and expectations?

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Martinelli Apple Juice Recall Upgraded to Class 2 Over Toxic Substance Risk

Retail Wire

Martinelli's Apple Juice recall has been upgraded.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Beales launches ‘Rachel Reeves closing down sale’ as it shutters final store

Retail Gazette

Beales is holding a Rachel Reeves closing down sale as it winds down the business after more than 140 years. The department store chain, which first opened in Bournemouth in 1881, is closing its remaining shop in Pooles Dolphin Centre at the end of May. Chief executive Tony Brown told The Telegraph that the increases to employers National Insurance contributions and minimum wage announced in Labours first fiscal Budget last year meant the business had become unviable.

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UPS Slashing 20,000 Jobs To Cut Costs and Streamline Operations

Retail Wire

Despite making more revenue than analysts expected, UPS is looking to cut costs.

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Another U-turn at Beyond: brick and mortar for BuyBuy Baby

Retail Dive

The company, which continues to shake up its portfolio and branding strategies, is also opening Overstock stores.

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KFC’s Chicken & Waffles Make a Tasty Comeback After 5 Years

Retail Wire

KFC brings back its beloved Chicken & Waffles in time for Mother's Day.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Instant Attack Verification: Verification to Trust Automated Response

Cisco Retail

Discover how Cisco XDRs Instant Attack Verification brings real-time threat validation for faster, smarter SOC response.

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Chili’s Boldly Channels the ’90s With Tiffani Thiessen and a Refreshing New Margarita

Retail Wire

Tiffani Thiessen stars in a new 1990s-themed ad campaign for Chili's.

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ECSS Learning Path: Level up Your Security Stack with Splunk on Cisco

Cisco Retail

Unified security intelligence, streamlined workflows, and real-time threat monitoring. Discover the ECSS Learning Path, your fast track to leverage the full potential of Splunk on Cisco.

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Burger King Will Give You Up to 14 Free Sandwiches This Week

Retail Wire

Burger King is trying to bring people in.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Online retailers in the US spent an average of $400k on AI last year

Retail Dive

Despite aiming that investment at customer experience, 30% of executives told Storyblok that the tech only slightly improved the shopper’s experience.

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Dollar Tree Appoints Ex-Walgreens Exec as Chief Supply Chain Officer

Retail Wire

There's a new person in charge of the supply chain at Dollar Tree.

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Amazon teases July Prime Day

Retail Dive

The announcement comes amid a report that sellers are backing out of the sales event due to tariff costs.

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Virgin Voyages Bet Big on the ‘No Children Allowed’ Cruise Policy — And It’s Paid Off

Retail Wire

Virgin Voyages is a unique cruise company.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Peloton chief marketer departs as fitness brand shakes up marketing group

Retail Dive

Moving forward, the company is divvying up marketing duties between a marketing chief and a chief communications officer.

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Five Words Customers Love

Hyken

So you dont have to These five words are powerful, and whether or not customers realize it, they love them. Think about what makes certain companies stand out from their competitors. Is it their product? Is it price? These matter, but as Ive been preaching for decades, the differentiator is the customer experience. And specifically, the experience I want to focus on in this article is convenience.

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Prudent Growth Partners Acquires 20,751-Square-Foot Shopping Center in Canton, Ohio

Shopping Center

Canton, Ohio Chapel Hill, North Carolina-based Prudent Growth Partners has acquired Whipple Bradley Plaza, a 20,751-square-foot shopping center located in Canton, for $2.7 million. Built in 1999, the center… The post Prudent Growth Partners Acquires 20,751-Square-Foot Shopping Center in Canton, Ohio appeared first on Shopping Center Business.

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‘We’re not just a hot cup company’: What’s next for Stanley

Retail Dive

Can the water bottle brand live past its virality? Global President Matt Navarro says it already has.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Gymshark puts almost 300 jobs at risk amid restructure

Retail Gazette

Gymshark has placed almost 300 jobs at risk as part of a business-wide restructure. The gymwear specialist has entered a consultation with 296 employees – almost a third of its workforce, Retail Week reported. It blamed intense macroeconomic volatility on the restructure, which it said was essential to weather the storm and drive growth. Gymsharksaid it will “at the same time” create 168 new roles to “help drive future growth” It comes as the brand reported “r

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Skechers announces record sales but pulls guidance

Retail Dive

The footwear giant saw both wholesale and DTC sales rise but cautioned that current trade policies have created macroeconomic uncertainty.

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Burberry kicks off search for new chair

Retail Gazette

Burberry has kicked off the recruitment process to hire a new chair. The luxury fashion brand is working with headhunters to find a successor to Gerry Murphy, who has chaired the company since 2017, Sky News reported. It is understood that Murphy, who also chairs Tesco, will not step down this year but exact timings have yet to be confirmed. Related Story Burberry ecommerce boss exits 05/03/2025 x 9:08 AM The news follows reports last summer that Burberry was looking for a non-executive director

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Avison Young Arranges $2.2 Million Sale of Retail Property in Hemet, California

Shopping Center

Hemet, Calif. Avison Young has negotiated the $2.2 million sale of a single-tenant retail property located at 1735 W. Florida Ave. in Hemet. Harbor Freight Tools occupies the 20,571-square-foot… The post Avison Young Arranges $2.2 Million Sale of Retail Property in Hemet, California appeared first on Shopping Center Business.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.