Retail Focus
DECEMBER 18, 2023
Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. As winter descends upon Europe, the continent comes alive with the festive spirit of Christmas. One of the most cherished traditions during this season is the Christmas market, where locals and tourists alike gather to revel in the magic of the holidays.
Inside Retail
DECEMBER 18, 2023
Shoppers in Australia will spend an additional $9 billion during the final week before Christmas, according to the re-forecast by the Australian Retailers Association (ARA), in conjunction with Roy Morgan. This will bring spending for the November-December 24 trading period up to $67.4 billion, an increase of 1 per cent from last year. Across the pre-Christmas period, food spending is expected to reach $27 billion, up 3.2 per cent from last year.
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Retail Wire
DECEMBER 18, 2023
In a bold move toward a cleaner environment, Canada is expected to unveil new regulations this week stipulating that all vehicles sold in the country should be zero-emissions by 2035.
Inside Retail
DECEMBER 18, 2023
New York-listed South Korean e-commerce giant Coupang has rescued Farfetch Holdings from the brink of bankruptcy through an acquisition that grants the luxury platform access to US$500 million of capital to stay afloat. “Farfetch will rededicate itself to providing the most elevated experience for the world’s most exclusive brands while pursuing steady and thoughtful growth as a private company,” said Bom Kim, founder and CEO of Coupang.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
DECEMBER 18, 2023
American Freight , the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores. The retailer upgraded its Centennial, Colo. store and applied its format and design to its new Westminster location. The updated store design includes elements that enhance the brand’s look and feel, product storytelling and overall customer service, including: A new color palette, interior and exterior signage and a new American Frei
Inside Retail
DECEMBER 18, 2023
Sports footwear and apparel manufacturer New Balance has opened its first Grey Store in the Southern Hemisphere – at Sydney’s The Galeries shopping centre. The store offers ‘Made in USA’ and ‘Made in UK’ collections as well as first access to new collabs and merchandise drops, with 80 per cent of the products available exclusively at the location. “The Galeries Grey Store has been designed to provide a high-end, luxe retail experience in the heart of Sydney and we can’t wait to see the reception
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
DECEMBER 18, 2023
How will consumers be spending their dollars in the week leading up to Christmas, what are retailers doing to entice consumers in-store and which retailers will benefit from this? These are pressing questions that many in the industry will be asking themselves in the final few big shopping days of the year. At Chadstone Shopping Centre, the usual photos with Santa have been amped up with his helper the elf becoming a bigger attraction this year, as malls compete for a slice of the $9 billion spe
Retail TouchPoints
DECEMBER 18, 2023
Peloton has named Lauren Weinberg as its new Chief Marketing Officer (CMO), replacing Leslie Berland. Weinberg will report directly to CEO Barry McCarthy and oversee brand and product marketing, growth marketing, creative, consumer insights, membership and global communications. Weinberg brings 20+ years of experience as an insights-driven marketing leader, most recently at Intuit , where she served as SVP, Chief Marketing and Revenue Office for QuickBooks.
Retail Wire
DECEMBER 18, 2023
The Quaker Oats Company is recalling certain granola bars and granola cereals over fears the products may be contaminated with salmonella.
Retail TouchPoints
DECEMBER 18, 2023
BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment. These Tuples are built on a cloud-native and cloud-agnostic tech stack, and the Studio technology can be delivered in deployment models including SaaS and source code ownership.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Tokinomo
DECEMBER 18, 2023
Campaign corner Santa’s wish. Santa, in a nationwide letter, has requested savory snacks instead of cookies this year, suggesting Canadians leave out chips. Research by Frito Lay Canada and Angus Reid Forum shows that 68% of Canadians sometimes prefer savory holiday snacks. Frito Lay is advocating for this new tradition, aligning with their popular brands like Lay's®, Doritos®, and Cheetos®.
Retail TouchPoints
DECEMBER 18, 2023
After months of teetering on the brink of collapse , Farfetch has found a handhold in the form of South Korean ecommerce giant Coupang. Coupang will acquire the business and assets of the online luxury marketplace in return for access to $500 million of capital that will allow Farfetch to continue operations. The deal will take Farfetch private; the company has been trading on the NYSE since its IPO in September 2018.
Retail Wire
DECEMBER 18, 2023
This unique craft brew is only available for a limited time in Portland, Oregon.
Retail TouchPoints
DECEMBER 18, 2023
French football (soccer to us Americans) club Paris Saint-Germain (PSG) has opened its first flagship store in Canada as part of its long-term partnership with Lids and Fanatics. The new official Club store is located on Queen Street in Toronto and follows the successful opening of the Fanatics- and Lids-operated PSG standalone store in Los Angeles in 2021, flagship store openings in New York and Europe in 2022, and Miami and Las Vegas locations that opened earlier this year.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
DECEMBER 18, 2023
Consumers have been concerned that their devices may be selling data to advertisers. A new "Active Listening" tool now takes this worry to a heightened level.
Retail TouchPoints
DECEMBER 18, 2023
The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date. and one of five the specialty retailer plans to launch in its fiscal 2023, which ends March 30, 2024.
Inside Retail
DECEMBER 18, 2023
As December rolls on and our collective retail focus rises to scope out the year ahead, what’s clear is that 2024 will be a big year for retail customer technology. Just five years ago, some of the biggest brands in the Australian retail landscape were effectively e-com deniers – or at least digital laggards. Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future succes
Retail TouchPoints
DECEMBER 18, 2023
Ulta Beauty will be the first retailer to pilot Luum Precision Lash ’s new technology, which uses a combination of robotics and AI to enable lash artists to apply false eyelashes faster and more comfortably. Lash extensions can take hours to apply, but Luum’s new technology promises to cut that down to less than 75 minutes for a full set, and the company hopes that continued advancement will get the process down to as short as 33 minutes in the near future.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
DECEMBER 18, 2023
Here are some tips for holiday tipping this year.
Retail TouchPoints
DECEMBER 18, 2023
Just about everybody on the internet loves animal videos, particularly those that are funny, touching or maybe both. The founders of Animals Around the Globe , a website combining news, scholarly articles, photos and videos, want to transmute its visitors’ love for this content into affection for the animals themselves — and they put their money where their mouth is by donating a portion of their profits to animal safety and conservation organizations worldwide.
Inside Retail
DECEMBER 18, 2023
Waverley Mills has launched the Tasmanian Wilderness collection, featuring luxurious wool throws made from 100 per cent natural and sustainable Australian wool. The wool throws are composed of 70 per cent new wool for durability and softness and 30 per cent recycled wool including offcuts and unused fibre from manufacturing traditionally dumped to landfills.
Retail Wire
DECEMBER 18, 2023
In the face of escalating scrutiny from regulators across the UK and the EU, Adobe and Figma made headlines on Monday when they unveiled a joint decision to cancel their proposed merger.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
DECEMBER 18, 2023
McDonald’s latest restaurant concept goes after the Gen Z market with a calculated marketing trifecta of nostalgia, convenience and bespoke products. CosMc’s is a new addition to the “McDonald’s Universe”, inspired by a retro TV character that will allow customers to customise beverages in the seamless drive-thru experience they are accustomed to. The first CosMc’s outpost opened in Bolingbrook, Illinois, in early December as a pilot before McDonald’s begins expanding the spin-off franchise.
Retail Wire
DECEMBER 18, 2023
Range Rovers are highly desirable for both the wealthy and, unfortunately, skilled thieves. These luxury SUVs, which start at over £103,000 ($130,400), have seen theft rates skyrocket in recent years.
Wiser
DECEMBER 18, 2023
Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. With the surge in eCommerce, understanding and leveraging the concept becomes a requisite for businesses wanting to maintain a competitive edge.
Retail Wire
DECEMBER 18, 2023
A workforce crisis could potentially hit Anheuser-Busch as approximately 5,000 of its unionized employees, affiliated with the Teamsters union, gear up for a possible strike.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Gazette
DECEMBER 18, 2023
Boots is planning to launch a ChatGPT “personal shopper” tool for its website users in aims to boost online sales. The healthcare company is thought to be testing an artificial intelligence chatbot which would be able to make recommendations for lipsticks and beauty gifts. The chatbot is expected to focus on beauty products rather than pharmacy sales, with the testing believed to be at a very early stage.
Retail Wire
DECEMBER 18, 2023
Apple took a relaxed approach to new iPad releases in 2023.
Retail Times
DECEMBER 18, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Scurri, the next-generation delivery management platform, today announces its strategic partnership with Asendia, the world’s leading ecommerce logistics provider, to offer carbon neutral cross-border delivery (through offsetting) to the brands and retailers on its platform.
Retail Wire
DECEMBER 18, 2023
Citigroup has announced a work-from-home policy for the majority of its employees.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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