Retail TouchPoints

NOVEMBER 22, 2022

Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota, New Jersey, New York, Pennsylvania, Texas, Washington and West Virginia. Shoppers can place orders and have their food and beverages delivered to them alongside their other items. . Starbucks orders can be placed after the Target customer receives confirmation that their standard order is ready.

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Inside Retail

NOVEMBER 22, 2022

Ikea Australia will launch its new Sustainable Living Shop, an initiative to help consumers live more sustainably while potentially saving money on household expenses. The Sustainable Living Shop is a new retail store-in-store concept that will open in all 10 Ikea locations across the country by early next year. Customers can purchase products that help them minimise their carbon footprint at home by using less energy and producing less waste, potentially saving them money in the long run.

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Retail TouchPoints

NOVEMBER 22, 2022

Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans

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Shopping Consumer Marketing Planning 304

Inside Retail

NOVEMBER 22, 2022

Earlier this year, Western Australia-based Wesfarmers announced the relaunch of its OnePass paid membership program, which offers free home delivery and other benefits across almost all of its retail businesses. Currently, Kmart, Target, Catch and Bunnings are covered under the program, with Officeworks soon to join. OnePass signifies a large opportunity for the business – one that encourages customers to shop across its entire slate of brands.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space.

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Inside Retail

NOVEMBER 22, 2022

Greg Griffith has been named the new CEO of the National Retail Association (NRA), effective early next year. Griffith has experience in executive management roles and joins the NRA from Family Business Australia & New Zealand, where he is currently the CEO and company secretary. Yesterday he posted a message on his LinkedIn account saying after six years in the role, and having “given my all” it was the right time to make a move.

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Tokinomo

NOVEMBER 22, 2022

Campaign scoop. Purpose Marketing. What if a raccoon recycled more than you? Well, this might be true considering the latest purpose-driven marketing campaign Mentos implemented. To promote their latest paperboard gum bottles which are 90% recyclable, resorted to training raccoons to recycle since only 32% of Americans recycle. If a raccoon can do it, so can you!

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Inside Retail

NOVEMBER 22, 2022

Discount fashion retailer Best & Less Group (BLG) has reported a “slow start” to its summer trading although expects a “strong finish” to the first-half in terms of profitability. Sales are up 22.8 per cent compared to the same period last year although like-for-like sales fell 7.4 per cent overall with store sales down 2.3 per cent and online sales declining by 32.9 per cent.

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Retail Dive

NOVEMBER 22, 2022

But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

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ATS 131

Inside Retail

NOVEMBER 22, 2022

Melbourne lingerie and sleepwear brand Kat the Label (KTL) has opened its first physical store in Cremorne. Founded in 2014, the brand says the new brick-and-mortar store acts as an “extension” of its online presence, giving customers an opportunity to shop retail exclusives in signature KTL styles coupled with regular events like late-night shopping and VIP product launches.

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Retail Wire

NOVEMBER 22, 2022

TikTok is looking to add nearly 1,000 engineers at its Mountain View, CA, office at a time when other major tech companies are laying off workers. “We have always been more cautious in terms of recruitment,” said TikTok CEO Shou Zi Chew. “At this stage of our growth, I think that our pace, our cadence, of hiring is just right for us.

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ATS 130

Inside Retail

NOVEMBER 22, 2022

Coles Online has launched a Rapid Click & Collect service promising customers they collect their orders from participating stores in less than 60 minutes. The launch follows a pilot program early this year which saw demand for the click-and-collect service double. Now it has been extended to 400 Coles stores across the country with another 200 to follow early next year.

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Retail Wire

NOVEMBER 22, 2022

Many people find self-checkouts annoying. For those who are blind or confined to a wheelchair it can be close to impossible to use the devices. That reality hasn’t changed how self-checkouts are designed. A federal judge in a case brought against Walmart ruled that, in order to be in compliance with access provisions in the Americans with Disabilities Act, it is sufficient for retailers to make associates available to help the disabled.

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Checkout 130

Inside Retail

NOVEMBER 22, 2022

China’s JD.com said on Tuesday it would cut the salaries of more than 2000 senior managers by 10 per cent to 20 per cent next year to help pay for improved benefits for other staff amid the government’s “common prosperity” drive to reduce income inequality. The e-commerce giant plans to allocate US$1.4 billion for a fund to assist employees of JD and recently-acquired courier firm Deppon Logistics with buying homes, according to an email to staff signed by JD founder and

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

NOVEMBER 22, 2022

Seventy percent of consumers plan to reduce their purchases, trade down to a cheaper brand or both to make their Thanksgiving meals, according to an Ipsos survey. “Inflation is sort of a fancy term for people having to pay more for the same amount of stuff and I think that’s the reality that consumers are trying to grapple with,” said Chris Jackson, senior vice president at Ipsos. “What we’re seeing is consumers trying to make adjustments where they can to account for all the p

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Inside Retail

NOVEMBER 22, 2022

American sportswear and sports equipment company Under Armour recently unveiled its flagship store in Melbourne’s CBD. The 277sqm Melbourne Central store opened on 17 November, marking Under Armour’s seventh brand house location, and third in Melbourne, with stores in Chadstone and Highpoint shopping centre. The grand opening was hosted by former NBL champion Peter Hooley, and featured Q&As with Olympians and athletes, a DJ set by Triple J host Jade Zoe, and giveaways for the first 50 custom

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Retail Dive

NOVEMBER 22, 2022

Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

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Inside Retail

NOVEMBER 22, 2022

The accessories brand’s managing director reveals the two women who have inspired her most and the biggest lessons she’s learned. She also describes the appeal of the brand’s new makeover, how the industry has evolved over the years and where it’s headed now, her own leadership style, and what cactus has to do with the years ahead. Inside Retail : You’ve worked for some major iconic Aussie brands, including Sportsgirl, Just Group, Cotton On and Myer.

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Accessories Boutique Fashion Customer Experience 130

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Fulfillment

Retail Dive

NOVEMBER 22, 2022

Discounting is up, inventory is down and consumers are waiting to purchase gifts — it’s beginning to look a lot like pre-pandemic holidays at the retailer.

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Consumer ATS 111

Inside Retail

NOVEMBER 22, 2022

After a three-year wipeout, duty free sales are recovering, as tourism restrictions end. But the absence of travellers from mainland China is a difficult gap for retailers to fill. Isetan-Mitsukoshi is a storied department store chain with 15 units in Japan, including five in the Tokyo metropolitan area. One of them, the Isetan flagship in Shinjuku, boasts the highest sales of any department store in Japan.

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Retail Dive

NOVEMBER 22, 2022

Simons launched his influential brand in 1995 after earning a degree in industrial design.

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Inside Retail

NOVEMBER 22, 2022

Leading Australian retailers Harvey Norman, JB Hi-Fi and The Good Guys have been accused of misleading consumers with poor-value extended warranties after an investigation led by consumer advocacy group Choice. A mystery shop initiative run by the non-profit consumer advocacy group found 71 per cent of stores provided misleading information on a consumer’s rights while 91 per cent tried to sell poor value extended warranties that don’t provide sufficient coverage under the Australian Consumer La

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Consumer Shopping 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Intelligence Node

NOVEMBER 22, 2022

Today’s eCommerce landscape, at the cusp of inflation, is studded with price-sensitive shoppers. During the 2021 holiday season, for example, 46% of customers shopped exclusively online, citing their top reason. The post How Dynamic Pricing can Boost Your Retail Profitability in 2 Steps appeared first on Blog.

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Shopping ATS 104

Mulesoft

NOVEMBER 22, 2022

Finger on the Pulse is a series where we explore the major trends shaping business technology. In each post, you’ll learn from our key partners and their perspective on an industry trend through the lens of their unique business. Recently, we explored how to unlock digital transformation to meet consumer expectations. In this interview, the […].

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Consumer 102

Retail Wire

NOVEMBER 22, 2022

Dollar Tree now expects its full-year profits to be near the lower end of its previous forecast as the chain’s margins come under pressure due to rising costs. The retailer raised its sales forecast as it sees continued demand for the low-priced goods that it sells.

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Small Biz Trends

NOVEMBER 22, 2022

The Amazon Books Editors recently announced their selections for the Best Books of 2022, which include the best business books published this year. Amazon’s Top Business Books of 2022. The annual list is chosen by a team of professional editors who select the books for each of the twelve categories, which includes Business and Leadership which we’ll focus on here.

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Accounting Shipping Marketing ATS 98

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Wire

NOVEMBER 22, 2022

American Eagle Outfitters’ third-quarter same-store sales were down four percent and its profits fell 46.5 percent as it sought to clear out excess inventory heading into the holiday season. “Our inventory is in good shape, up 8 percent to last year, with progress continuing into the fourth quarter. We are staying disciplined and focused on improving profitability and cash flow, while maintaining a healthy balance sheet,” said Jay Schottenstein, AEO CEO.

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Retail Dive

NOVEMBER 22, 2022

To start, the two will open four stores in California and Florida for ThirdLove, Sugarfina and others.

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Retail Wire

NOVEMBER 22, 2022

Best Buy reported adjusted earnings per share of $1.38, well ahead of the $1.03 expected by analysts. The consumer electronics giant saw demand for high ticket items in computing and home theater decline as consumers focused their purchasing on essentials. “Across consumers we can also see that savings are being drawn down and credit usage is going up,” said CEO Corie Barry.

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Consumer 100

LS Retail

NOVEMBER 22, 2022

©iStock/nadia_bormotova The author of "De-globalization – Myth or reality?" sees three forces that drive globalization. The first is the ability to shorten distances in both transport and communication. The second is the commitment of nation states to establish and adhere to rules, standards and safeguards that ensure that goods, services, capital and labor can move relatively freely across borders.

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Consumer 98

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