Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Now that restrictions are being lifted and people are excited to visit stores again, shopping center owners and operators have an opportunity to simultaneously transform the shopper experience and maximize revenue.

Shopping 323

Shopping Promotions Kiosk Location 323

Inside Retail

APRIL 6, 2022

Famous for its underwear and loungewear, Bonds recently launched its first ever range of homewares. Here, the brand’s head of marketing Kelly McBride shares the thinking behind the launch, and whether any other new product categories are on the horizon. . Inside Retail : Tell me about the decision to enter the homewares category. Where did the idea come from, and what was involved in launching it?

Marketing 246

Marketing Shopping Consumer ATS 246

Retail TouchPoints

APRIL 6, 2022

The ecommerce surge generated by COVID-19 fueled a long-standing debate within the retail industry regarding the role of brick-and-mortar. But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

Location 299

Location Consumer Department Stores Outdoor 299

Inside Retail

APRIL 6, 2022

Malaysian property developer UEM Sunrise Berhad has signed a 15-year tenancy agreement with Aurora Melbourne Central precinct to open a first-of-its-kind table tennis and dining-based entertainment concept. Called Paddle Battle, the new ‘eatertainment’ venue will take up a 1680sqm retail area on the lower ground floor of the 86-storey tower.

246

246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 6, 2022

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. The splashy hero image, a video on autoplay, a carousel of images for a new collection — getting these visuals right plays a huge role in influencing shoppers. Then there’s the website navigation, web accessibility, mobile friendliness and the checkout experience.

Checkout 299

Checkout Markdowns Apparel Promotions 299

Inside Retail

APRIL 6, 2022

Japanese apparel retailer Uniqlo is to bring its collection with New York-based fashion brand Theory to Australia this month. The Uniqlo x Theory AW 2021 collection, following a black and white colour scheme, features items with neutral designs and can be worn in different climates. The lineup includes skirts, minimal shirt jackets, and double-pleated pants.

Fashion 246

Fashion Apparel Accessories 246

Inside Retail

APRIL 6, 2022

If the past two years have taught us anything, it’s that being available to consumers across different channels is key to your success. In the fourth report of its kind, Pattern Australia polled 1000 online shoppers in March 2022 to learn about customer behaviour last year and how shopping habits are likely to change in the year ahead. . Each month Pattern releases research into online performance trends, benchmarking a range of metrics and channels for the Australian market.

Consumer 130

Consumer Outdoor Planning Location 130

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. retail properties by the end of 2023, according to The Wall Street Journal. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 billion at the end of 2021, though commercial real estate analytics firm Green Street estimated that the asset

Payment Services 278

Payment Services Department Stores Advertising Planning 278

Inside Retail

APRIL 6, 2022

You’ve tried delegating to your team and it hasn’t worked out so well. You have had to send work back for them to re-do it which made them resentful. Redoing it yourself makes you resentful. Let’s face it, it would have been easier and faster to do it yourself in the first place. You may feel like you are falling into a vicious cycle of reacting, redoing and responding – something that is typical of those in a middle management role.

Planning 130

Planning Management ATS 130

Retail TouchPoints

APRIL 6, 2022

Target ’s newly opened Times Square location — 30,000 square feet in the middle of Manhattan — features designs inspired by local culture. Additionally, as the retailer continues its $5 billion 2022 expansion , the Times Square store serves as an example of Target’s smaller-format capabilities. At the entrance visitors encounter a digital Target-red curved display measuring 84 feet high with the company’s bullseye logo in the center of the space.

Location 269

Location Fulfillment Accounting ATS 269

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

APRIL 6, 2022

Social enterprise and household goods brand Thankyou is overhauling how it funds charities and organisations around the world. Thankyou commits 100 per cent of its business’ takings to the goal of ending extreme poverty, and up until recently, it would fund targeted initiatives around the world. But last week, the business announced it will implement a concept known as ‘unrestricted funding’, which allows recipients to use the money for what is actually needed on the ground, rather than tying fu

Accounting 130

Accounting Marketing Management ATS 130

Retail Wire

APRIL 6, 2022

American teenagers continue to spend big on brands that combine comfort and fashion, such as Nike and Lulemon, even as their concerns grow about the U.S. economy, according to Piper Sandler’s biannual “Taking Stock With Teens” report. Teens plan to spend about nine percent more in 2022 than in 2021.

Fashion 130

Fashion Planning 130

Inside Retail

APRIL 6, 2022

‘Iconic’ is quite possibly the most overused and devalued word in business marketing, the go-to term for marketers in their media releases to spruik anything they happen to be pushing at the moment. We have ‘iconic’ shopping centres, ‘iconic’ retail stores, ‘iconic’ restaurants, ‘iconic’ hotels, ‘iconic’ rock groups. But Takashimaya, a retailer of 1831 vintage and still the largest department store chain in Japan, is surely genuinely deserving of the word.

Department Stores 130

Department Stores Accounting Apparel Shopping 130

Retail Wire

APRIL 6, 2022

Low-income households spend 77 percent of their income on necessities compared to 31 percent for those in higher income brackets. Lael Brainard, a governor of the Federal Reserve, said lower income consumers have fewer options for saving when inflation hits. “A household that had been purchasing brand-name cereal could save money by purchasing store-brand cereal instead, perhaps even eliminating any effect of the price increase on their actual spending while purchasing the same quantity of cerea

Consumer 130

Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

APRIL 6, 2022

Pattern Australia has released its fourth annual report on consumer considerations and e-commerce. Impressively, Amazon has managed to hold onto the accelerated gains it made in the last two years when consumers were in lockdown, and the research finds that e-commerce shoppers have no plans to slow their spending on the marketplace in 2022. DTC is also a big winner with most consumers anticipating they will spend more online via a brand’s own digital channels. .

Consumer 130

Consumer Planning Location Management 130

Nvidia

APRIL 6, 2022

In its debut in the industry MLPerf benchmarks, NVIDIA Orin, a low-power system-on-chip based on the NVIDIA Ampere architecture , set new records in AI inference, raising the bar in per-accelerator performance at the edge. Overall, NVIDIA with its partners continued to show the highest performance and broadest ecosystem for running all machine-learning workloads and scenarios in this fifth round of the industry metric for production AI.

Returns 141

Returns ATS 141

Inside Retail

APRIL 6, 2022

Australian luxury skincare brand Aesop is set to open a new flagship store in Melbourne’s CBD in the George’s Building. The new store will occupy the former Dolce Firme space covering 79.3sqm of retail area neighbouring Christian Louboutin at the Paris end of Collins Street. . Jennifer Tai, Colliers’ CBD retail leasing manager, Adam Lester, Colliers’ Victorian director of retail leasing negotiated the off-market deal.

Returns 130

Returns Location Marketing Management 130

Cisco Retail

APRIL 6, 2022

Security has never been more top of mind. Perhaps it’s exacerbated by what’s going on in Ukraine and the challenges it presents to the world, including the real fears over cyberwarfare. Of course, threats becoming advanced, the move to the cloud, and hybrid work remain among our customers’ biggest challenges. Who knew that when we all left the office more than two years ago, we would be gone to for so long—let alone hybrid work and its permanence becoming part of our work-life reality?

Returns 135

Returns Management ATS 135

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

APRIL 6, 2022

In a study, the social network also found the demographic was more likely than other generations to buy a product they had experienced in AR.

Shopping 141

Shopping 141

Cisco Retail

APRIL 6, 2022

Part 1 of the Wi-Fi 6E and Network Access Series : Making the Access Networking Choice. When it comes time to upgrade your network, we know that there are plenty of options in the industry. But after you review those options, you’re going to realize that Cisco is the best choice when it comes to Access Networking. The global pandemic of the last two years has shifted the way that most people operate their business.

Management 130

Management Planning Consumer ATS 130

Retail Wire

APRIL 6, 2022

Target has opened a 30,000-square-foot store in New York’s Times Square. The store, which builds on Target’s smaller store strategy for urban areas and college towns, is tailored to serve the local community.

100

100

Nvidia

APRIL 6, 2022

Meet the electric vehicle that’s quick-witted and fully outfitted. Last week, NIO began deliveries of its highly anticipated ET7 fully electric vehicle, in Hefei, China. The full-size luxury sedan is the first production vehicle built on the NIO Adam supercomputer , powered by four NVIDIA DRIVE Orin systems-on-a-chip (SoCs). The production launch of its flagship sedan follows a blockbuster year for NIO.

Customer Experience 123

Customer Experience Marketing Planning ATS 123

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 6, 2022

Instacart has been one of the biggest beneficiaries of changing consumer habits related to grocery purchases. The delivery service is now looking for ad revenues and other initiatives to continue growing its business even as demand levels off.

Consumer 100

Consumer 100

Cisco Retail

APRIL 6, 2022

What do factory operations (OT) and IT teams have in common? They both want a reliable and efficient industrial network to increase production outputs, reduce downtime, and protect the enterprise from cyber attacks. But beyond that, each team has its own objectives. OT is dealing with crises like supply chain disruptions and the relentless push for sustainable manufacturing , increased productivity, and faster cycles.

Management 113

Management ATS 113

Retail Wire

APRIL 6, 2022

Epic Games’ new Unreal 5 3-D real time graphics engine promises to be the closet thing to real life. “This new generation brings the ability to have objects that are as detailed as your eye can see — not just with the shading on them, but on the geometry itself,” said Tim Sweeney, founder and CEO of Epic Games. “And it brings in the lighting from the real world, which is freeing also.

100

100

Cisco Retail

APRIL 6, 2022

Welcome to the Launchpad, our new blog series! This is your one-stop shop for everything you need to get started with a certain technology or certification path. It’s also the perfect place to be if you just want to learn something cool. As I use my time to pick up a new skill or study for a certification, I realized that I don’t always know where to start.

Returns 105

Returns Management Shopping ATS 105

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

APRIL 6, 2022

Workers at more that 50 Amazon.com warehouses have reached out to the Amazon Labor Union after it won a vote in Staten Island, NY. The facility becomes the first to go for a union at Amazon.

ATS 100

ATS 100

Hyken

APRIL 6, 2022

“Is customer service more important than price?” . That’s exactly what we asked more than 1,000 consumers in our customer service research. The response was that 58% said, “Yes.” And just to make sure, we asked a similar question later in the survey, “Would you pay more if you knew you would receive great customer service?” Once again, 58% said, “Yes.” .

Customer Experience 104

Customer Experience Consumer Marketing ATS 104

Retail Wire

APRIL 6, 2022

The U.S. Department of Agriculture’s Economic Research Service expects food prices to rise 4.5 percent to five percent this year. The cost of eating out will rise 5.5 percent to 6.5 percent.

100

100

Retail Dive

APRIL 6, 2022

The integration with Ready Player Me lets users explore the metaverse with a consistent identity while boosting visibility for Ozworld shoes from Adidas.

114

114

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience