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The appeal of in-person retail shopping may have diminished in recent years, as ongoing industry trends underscore the unrivaled convenience of online shopping. Analysts project that U.S. online retail sales will reach $1.6 trillion by 2027. To ensure they have the capacity to meet that demand and to see the benefits from those sales in their own revenue growth, digital commerce teams must scale their own technology capabilities to match.
The barcode is ubiquitous, found on every packaged product, from groceries and toiletries to pharmaceuticals and electronics. It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. Without it, the modern global supply chain would be unimaginable. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.
Campaign corner Fansville. With the start of season 6 of 'Fansville,' numerous college football enthusiasts are depicted in a state of turmoil due to the transformative shifts in the sport they hold dear. To address these uncertainties, Dr Pepper promotes its range of beverages as a means to discover 'fanswers' – solutions to these inquiries – offering a sense of familiarity and consistency amid the changes.
After a period of downsizing, Australian apparel group Mosaic Brands is looking forward to big things: both literally and figuratively. The business, which owns and operates fashion brands Millers, Rockmans, Noni B, Rivers, Katies, Autograph, W Lane, Crossroads and Beme, unveiled its ‘Big Strategy’ last week, with plans to expand its bricks-and-mortar presence across the country.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Lidl has opened its largest Regional Distribution Centre (RDC) globally as the German discount giant continues to strengthen its infrastructure to cater for growing customer volumes across the UK. The £300m 1.2m sq ft RDC, which is half a kilometre in length and could fit three of Lidl’s existing warehouses inside, located in Houghton Regis, Luton, will be delivering over 9,400 pallets a day across 150 stores.
In recent years, reusable cup and bottle brands such as Frank Green and KeepCup have competed to attract the attention of an increasingly eco-conscious, Australian customer base. After owning a café for nearly a decade, Lauren Yehezkel observed that customers would feel guilty when they didn’t bring in their reusable coffee cup, and would have to resort to takeaway cups.
Fashion etailer Oh Polly has pulled in record sales for the year, following its expansion into Australia and the US. The retailer saw 45% year-on-year sales growth, hitting a record £113m for the year ended 30 April 2023. The etailer recorded pre-tax profit of £11.2m for the period. Oh Polly collaborated with former Love Island star Ekin-Su Cülcüloğlu during the financial year, which it attributed to a rise in brand awareness.
Fashion etailer Oh Polly has pulled in record sales for the year, following its expansion into Australia and the US. The retailer saw 45% year-on-year sales growth, hitting a record £113m for the year ended 30 April 2023. The etailer recorded pre-tax profit of £11.2m for the period. Oh Polly collaborated with former Love Island star Ekin-Su Cülcüloğlu during the financial year, which it attributed to a rise in brand awareness.
To help plus-sized men find good-value fashion, menswear label Connor has launched AXL+Co into the Australian market. Owned by parent company Retail Apparel Group, the company says the launch comes after market research identified a “major gap” in the market for men who consider themselves ‘plus-size’. The report found that 73 per cent of Australian men identify as size ‘large or above’ with 48 per cent agreeing that it’s “hard” to find stores that cater to their size or fashion needs at a
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! SHEIN and Klarna are excited to be hitting the road together on their immersive ‘In Pink We Trust’ tour bus this September. Stopping off at key shopping destinations across the country including London, Birmingham and Manchester, visitors will be able to experience the world of SHEIN by discovering new knitwear, denim, partywear and accessory collections
MPs have flagged that Asda’s ownership structure could be limiting the supermarket ’s ability to help shoppers amid the ongoing cost of living crisis. In a letter to one of the billionaire brothers who bought the supermarket with private equity firm TDR Capital back in 2020, Darren Jones, the chair of parliament’s business and trade select committee, has asked for details of its corporate structure, capital investment and profit margins on petrol.
Top Takeaways: There is a gap between how leaders perceive employee engagement and how employees actually feel. According to Gallup research , 70% of employees are disengaged at work. However, only 30% of leaders feel that way. In the same way, a significant gap often exists between what executives believe about their customer service and what customers actually experience.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
M&S has price locked over 140 lines and dropped price on key Remarksable lines like cheese and butter as it continues to invest in value for customers. Marks & Spencer Food managing director Alex Freudmann said: “This week we’re delivering big investments in value on the shelf by extending the price lock on over 100 products and investing in our Remarksable range, and while customers continue to prioritise value, they also don’t expect any corners to be cut.” Alongside this, the re
The Watches of Switzerland Group, the specialist in luxury watches, has officially opened a TAG Heuer boutique in the bustling heart of Bath. The boutique is strategically located in SouthGate Bath , a key shopping hub with a diverse mix of high street retailers and high-end brands, complemented by a selection of top-tier local eateries. The newly inaugurated boutique showcases a blend of modern design elements and TAG Heuer’s enduring heritage.
Lidl GB has officially opened its £300m RDC – the largest Lidl warehouse in the world – marking the discounter’s continued commitment to expansion across Great Britain. The 1.2 million square foot RDC, which is half a kilometre in length and could fit three of Lidl’s existing warehouses inside, is located in Houghton Regis, Luton, and will be delivering over 9,400 pallets a day across 150 stores.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Marks & Spencer has added Estée Lauder Fragrance to its growing roster of third-party brands as the retailer looks to draw in new customers, The Times reports. The business is looking to bolster its beauty offering following its successful partnership with Clinique last year. From next month, over 30 of the beauty brand’s fragrances will be available on M&S.com for free next day delivery or click & collect to over 700 locations, as well as selected stores across the UK.
Leisure experience developer Pocket Planet announces today the details of a unique new immersive experiential attraction for London, set to attract over a million visitors per year and to support the revitalization of Oxford Street. Pocket Planet is building an innovative visitor and retail experience offering Londoners, visitors and tourists of all ages and nationalities affordable and inclusive access to an immersive journey, featuring small scale, but very large model landscapes of UK landmar
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Elevating Customer Experience: Embracing Hospitality as the Foundation by Charles Ryan Minton (Newsweek) When it comes to providing exceptional customer experiences, few industries excel quite like the hotel business.
This September, SHEIN and Klarna are teaming up to present the ‘In Pink We Trust’ tour bus, making stops at major shopping centres across the UK, including London, Birmingham, and Manchester. Designed to offer an interactive shopping experience, the tour bus features a lavish walk-in wardrobe where visitors can explore SHEIN’s latest fashion collections, ranging from knitwear and denim to partywear and accessories.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Technology-led logistics company Advanced Supply Chain (ASC) is investing £60million in establishing a new European operating facility in Nettetal, Germany in a move that will create 400 new jobs over the next three years. Part of Reconomy, a leading provider of tech-enabled solutions for the circular economy, Advanced Supply Chain (ASC) delivers a range of supply chain services for leading retailers and consumer brands.
Reiss , the international brand known for its upmarket fashion offerings, has inaugurated its new cornerstone retail location at centre:mk, a leading shopping and leisure centre in the United Kingdom. The store occupies 1,884 square feet of retail space and is strategically located within the luxurious Silbury Arcade at centre:mk. The new establishment showcases Reiss’ collections spanning menswear, womenswear, children’s clothing, and accessories.
Leadenhall Market is to welcome two more tenants this September, with the opening of Danish coffee project Hagen and Japanese soul food restaurant Rainbo, adding to the three new food & drink outlets which joined the market in June. From 4 th September, Danish hospitality will be arriving at Leadenhall Market with Hagen, a Danish coffee project born out of Copenhagen and founded in London.
Peel L&P has confirmed a spate of new retail commitments at Gloucester Quays , the eminent urban shopping outlet in the South West, with eight brands recently signing on. Among those taking on new retail space is Claire’s , the international fashion accessories and jewellery brand. With a unit covering 1,050 square feet, Claire’s at Gloucester Quays will feature an extensive range of rings, necklaces, earrings, hair adornments, beauty essentials, bags and more, set to open this Septemb
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Starting 15 th September, Glossier will be available at Sephora UK exclusively, at Sephora Westfield Shepherds Bush, online at Sephora.co.uk , and in addition to Glossier’s Covent Garden flagship store and on glossier.com. Glossier launches in the Sephora app, with a preview starting 14 th September. This partnership is a strategic step in Glossier’s continued international expansion “to bring more Glossier to more people” globally.
I hope you enjoyed the holidays! Vacations are a good time for reading, staying updated, or continuing our education. In my case, I wanted to recommend the Sustainable Fashion course organized by Copenhagen Business School. Taking advantage of the work done, I'm sharing a portion of my final essay about SHEIN sustainability stratregy. In April 2022, it was reported that Shein was seeking over $1 billion in funding at a $100 billion valuation, according to Bloomberg report.
Doner Shack, the Berlin-inspired street-food franchise concept, has unveiled its new brand repositioning to reflect the company’s transformation and future focus. The move is aimed to appeal to a younger demographic and position the brand to have more of a mainstream appeal with a focus on the flavour of the food. As part of the transformation, the business has also created a new look, menu and price point that will resonate with a wider audience whilst improving margins.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With UK shoppers now demanding more ‘blended’ product recommendations, both from traditional ad channels, as well as from brands and retailers they already trust, retail businesses will need to evolve their channel-mix for consumer engagement, the latest research from ADvendio, the leading omnichannel advertising solution provider, suggests.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Your small or medium-sized business’s success is important, so it’s possible that you won’t give your energy costs much thought. However, monitoring your energy efficiency and making the necessary adjustments given the rise in energy prices is essential. A significant amount of money can be saved by reducing your company’s energy consumption, freeing up funds that can be used to expand.
MAPIC, the international gathering of the retail, leisure, food, and tech real estate communities, has announced its opening keynote The road ahead: responsible growth , with Alison Rehill-Erguven, CEO at Cenomi Centers, Joanna Fisher, CEO at ECE Marketplaces, and Cindy Andersen, Managing Director at Ingka Centres. The keynote will be hosted at the Studio on Tuesday, 28 th November from 10:30 to 11:00, and moderated by Chris Igwe.
The future of the high street has been a source of debate and column inches for years but never has the bricks-and-mortar model been put under more strain than during the Covid-19 pandemic, when retailers were forced to shut, and then totally reimagine how they serve shoppers. Kelly Askew, Accenture Since then, the sector has staged an impressive recovery, but it continues to weather a challenging macroeconomic backdrop, thanks to high inflation and a cost-of-living crisis that has caused hous
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