Inside Retail

JULY 9, 2023

As consumers, it’s likely that most of us have received a package after ordering a product online that gave a telltale clunk when picked up – the sound of a product moving in a box much too big for it, with void fill material valiantly trying to fight the effects of gravity (and sometimes failing). Making a good impression on customers today means delivering a package that protects products, is easily recycled, and is right-sized, matching exterior packaging to the size of the objects being ship

Shipping 257

Shipping Accounting Consumer ATS 257

Retail Gazette

JULY 9, 2023

Iceland is expecting deliver its highest profit in over a decade thanks to its increased focus on value and cost-saving measures. The supermarket shared with bondholders last week it was confident that this year’s underlying profit will be its strongest in ten years and exceed the £176m it made in 2021 following a sales boost as a result of the closure of hospitality space in the lockdowns, The Times reported.

Supermarket 109

Supermarket Management ATS 109

Inside Retail

JULY 9, 2023

Here in Australia, being around for more than 100 years makes a brand old. It makes it a heritage brand. It’s a tricky course being a heritage brand, especially a mass-market fashion one. It’s not easy to stay relevant, on or ahead of trends. To reflect modern values and appeal to the next generation without losing current customers, all while maintaining clear sense of who you are.

Department Stores 246

Department Stores Supermarket Fashion Marketing 246

Retail Gazette

JULY 9, 2023

M&S’ chairman Archie Norman has admitted the retailer’s turnaround has “taken too long”. Speaking to LBC’s Money podcast, Norman revealed M&S was more than a third of the way towards reaching the target it set out in 2016 and warned that it “could slip back” if executives don’t pay close enough attention. Norman joined the retailer less than a year after then-chief executive Steve Rowe unveiled a five-year cost cutting programme and a shake up of its clothing and homeware lines.

Grocer 109

Grocer Supermarket Consumer Shopping 109

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

JULY 9, 2023

Carolyn Young has been appointed Retail New Zealand’s new CEO, succeeding Greg Harford who will step down on July 21. Young was most recently the CEO of Special Olympics New Zealand and Netball Central Zone. She has a background in marketing, finance and accounting which gained from her previous roles. Outgoing chief Greg Harford will take up a new role as CEO at the Canberra Business Chamber.

Finance 246

Finance Accounting Marketing ATS 246

I Vend

JULY 9, 2023

Retail solutions should be business enablers – systems that enhance your operations, open up new opportunities and delight your customers. But the reality for many retailers is that their retail solutions are outdated, lacking in functionality and rather than making life better are actually hurting their business. Retail Solution Could your retail solution be hurting your business?

Inventory Management 98

Inventory Management Checkout Customer Experience Management 98

Retail Gazette

JULY 9, 2023

M&S chairman Archie Norman told shareholders that he was “not happy” with Ocado Retail performance last week and said there was “work to do” with the joint venture it runs with the online grocer. Ocado Retail posted a £501m loss earlier this year, up from £177m the year before. According to The Times , the online grocer is set to receive 40% less than it had hoped in performance payments from M&S because of the decline.

Grocer 98

Grocer Value Offer Customer Experience Planning 98

Inside Retail

JULY 9, 2023

BB Retail Capital (BBRC) has issued a compulsory acquisition notice in relation to its takeover bid for discount fashion retail brand Best & Less Group (BLG). In an ASX announcement, BBRC advised BLG shareholders to accept the takeover offer at $1.89 per share and has extended the offer acceptance period until July 14. “The bidder has advised that the compulsory acquisition will be on the same terms as the offer, including the offer price of $1.89 per BLG Share.

Payment Services 240

Payment Services Fashion Discount Store ATS 240

Retail Gazette

JULY 9, 2023

Around 900 Amazon warehouse workers are set to walk out for three days next week in a dispute over pay. The strike will take place from 11 to 13 July in Coventry for two hours during the morning and in the evening, with the first two action days coinciding with the retail giant’s Prime Day sales event. “GMB members in Coventry have time and time again shown that this fight will only end with 15 pounds an hour and union rights,” GMB Senior Organiser Rachel Fagan said.

Fulfillment 62

Fulfillment 62

Inside Retail

JULY 9, 2023

High cost-of-living has become a massive driver for customers’ shopping habits in recent months, with many Australians seeking to avoid price increases where possible. Shoppers are increasingly trading down to cheaper brands to avoid the rising costs of groceries. In certain instances, they are even moving to value-focused supermarkets for their daily shop.

Supermarket 130

Supermarket Value Offer Planning Consumer 130

Advertisement

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Gazette

JULY 9, 2023

Boohoo is preparing to send a letter to AIM regulatory authorities, urging Revolution Beauty to provide clarification regarding a previous stock exchange announcement alleging obstruction by the online clothing retailer in the completion of its accounts, Sky News reports. Boohoo also plans to seek assurances that voting decisions at a forthcoming Revolution Beauty EGM are upheld and not subsequently overturned, According to people close to the situation, Boohoo is also intends to seek assurances

Marketing 52

Marketing Accounting Fashion Planning 52

Inside Retail

JULY 9, 2023

Tumi recently opened an immersive new pop-up store at Seoul’s Lotte World Mall Atrium as a launchpad for its new fall collection, called Essentially Beautiful. Running from 3-15 July, the pop-up takes its inspiration from the brand’s ‘19 Degree’ range of hardside luggage. This can be seen in the modern installations and artwork in the space, as well as the sculptural facade, which is styled after the contours of the luggage and embodies Tumi’s design language.

Marketing 130

Marketing Location ATS Consumer 130

Retail Gazette

JULY 9, 2023

John Lewis Partnership’s rental housing scheme is at risk after local councillors promised to oppose the project as they accused the retailer of a “total lack of respect”. The development project in Bromley was labelled as “just not acceptable” by the borough’s Liberal Democrat Councillor who claimed the retailer failed to promise enough affordable homes, The Telegraph reported.

Planning 52

Planning Department Stores ATS 52