Thu.Apr 29, 2021

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Harrods open second beauty emporium H beauty in Milton Keynes

Retail Focus

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft. space brings together a diverse portfolio of premium brands, must-have products and exceptional beauty services and experiences. The latest H beauty is an experiential wonderland where beauty addicts and novices alike can find their forever-favourites as well as some of the industry’s most f

Boutique 342
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Booktopia earnings double in third quarter

Inside Retail

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 million and revenue hitting $65 million – a 53 per cent growth on the same period last year. And, due to improvements made in Booktopia’s distribution centre in Lidcome , Sydney, the business was able to ship 45 per cent more product during the quarter, from 1.44 million to 2.09 million items.

Shipping 299
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Free Market Brings its Experiential Collective Concept to L.A.

Retail TouchPoints

Free Market , a modern retail collective of curated brands, restaurants and experiences, will open at Runway Playa Vista in Los Angeles as one of the property’s anchor tenants on May 1. The experiential collective is part retail, part brand incubator, and was designed by Los Angeles-based architects Design, B **s. Just like its flagship location in downtown Denver, Free Market Playa Vista will serve as a retail hub for high-end pop-up and permanent shops, each curated to appeal to the digitally

Marketing 279
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How Amazon more than tripled its profits in Q1

Inside Retail

Amazon.com has posted its fourth straight quarter of record profits, thanks to the global shift to online shopping during the Covid-19 pandemic. . The US company revealed in an earnings update on Thursday that it had more than tripled its profits to US$8.1 billion on sales of US$108.5 billion in the quarter ended March 31, 2021, outperforming analyst expectations.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail Strategy Tune-Up Time: Let’s Start with Pricing

Retail TouchPoints

For years, retailers have faced accelerating pressures on margins and profits as competition proliferated both online and in brick-and-mortar, as shoppers grew less loyal and as complete price transparency became the norm. The global onset of the pandemic further accelerated the speed and depth of transformation in the retail landscape as shoppers flocked online, supply chains were crippled, shopper price sensitivity soared and shopper baskets changed dramatically.

Grocer 279
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We took everything apart: What we ABA Labels learnt from Covid

Inside Retail

Putting people first and prioritising their mental health has helped fashion business Australian Brand Alliance Labels land a spot in the Australian Financial Review ’s annual list of Best Places to Work in Australia and New Zealand. The organisation was named in the top five of the list, alongside recruitment business Seek and software company SixPivot.

Fashion 245

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RM Williams’ Raju Vuppalapati to take on role as CEO of Country Road

Inside Retail

Seven months after Country Road’s CEO Scott Fyfe stepped across to lead department store stablemate David Jones the Australian fashion brand has settled on a new leader: Raju Vuppalapati. Vuppalapati comes to Country Road from RM Williams, where he spent six years as CEO and successfully led a turnaround project that saw the brand reposition, expand its global distribution network and build its online offering.

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Retailers pass along CPG price increases

Retail Wire

A wide variety of consumer packaged goods manufacturers, including those making cereal, disposable diapers and toilet paper, are raising prices. Retailers, in the past, might have absorbed or only passed through a portion of those increases to their customers. That has not been the case during the pandemic with price increases tied to a variety of factors beyond the control of trading partners.

Consumer 234
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Skincare brand Frank Body eyes China with private equity backing

Inside Retail

Australian clean beauty brand Frank Body has its sights set firmly on conquering the Chinese market after clinching a deal with Shanghai-based private equity firm EverYi Capital, valuing the brand at around $100 million. EverYi Capital will hold a stake in the business and offer on-the-ground support to help the brand expand its footprint in Asia over the next three years.

Consumer 238
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Klevu Launches New Search and Discovery Solution to Tap into Consumer Intent

Retail TouchPoints

AI-powered search technology developer Klevu has launched a new Discovery Suite solution designed to captures online shoppers’ intent, to help drive conversion, average order value and loyalty. The new tool learns from shoppers at every point as they navigate an online store, then leverages AI to provide personalized search and discovery experiences with the aim of better connecting consumers with the products they want.

Consumer 223
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lacoste Japan advances towards a zero-party data strategy

Inside Retail

Lacoste Japan, operator of the French premium casual brand, has collected zero-party data based on the consent of the consumer in preparation for the upcoming restrictions on the use of cookie data. In the two digital campaigns, “Vote For Your Favorite Long Sleeve Polo Color” and “New Outerwear Collection for Fall/Winter 2020,” Lacoste sought to learn the fashion preferences of their consumers and how consumers prefer to wear their clothes.

Fashion 230
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Amazon raising pay for 500K workers

Retail Wire

Amazon.com announced it will raise wages for 500,000 workers by between 50 cents and $3 an hour. The announcement came about as a result of Amazon’s decision to move up its fall pay review. Raises will begin rolling out to workers beginning in May and are expected to build on Amazon’s recruitment efforts. The retail and technology giant has said that it does not plan to raise its $15 an hour minimum wage.

Planning 214
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Soona Enables Retailer-Designer Collaborations to Help Generate Ecommerce-Ready Visuals

Retail TouchPoints

soona , a virtual content creation platform for ecommerce, is expanding its proprietary Camera-to-Cloud technology. The platform seeks to solve key problems associated with brand content by delivering high-quality creative from professional crews, a 24-hour turnaround time and transparent pricing from within one collaborative platform. The soona platform was designed to help businesses meet the growing demand for quality ecommerce visuals in four categories: beauty and cosmetics, fashion and foo

Shipping 206
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Retail appointments of the week

Inside Retail

JB Hi-Fi CEO Richard Murray exits for Premier. Electronics retailer JB Hi-Fi’s CEO Richard Murray has been nabbed by Premier Investments to fill the CEO role when Mark McInnes departs the business. Meanwhile, Good Guys managing director Terry Smart will take over Murray’s position. Murray, who has been JB Hi-Fi’s CEO for seven years, will commence his new position on October 4.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Apple Store Creator’s ‘Commerce-at-Home’ Startup Enjoy to Go Public via SPAC

Retail TouchPoints

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. .

ATS 191
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Science-backed strategies to foster inclusion in your team

Inside Retail

If you are leading a remote or hybrid team, chances are that you have become more aware of the need to foster connection and inclusivity within your team. As meetings are held virtually, decisions are made offline and months pass between physically seeing your team members, feelings of exclusion and isolation can grow over time. So, what can we learn from research and practices in diversity and inclusion to help the people in our teams feel more included?

ATS 147
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Casey’s General Stores Implements Market Intelligence Solution

Retail TouchPoints

Casey’s General Stores has formed a partnership with Engage3 to help optimize its market information. The convenience retailer will harness the Competitive Intelligence Management (CIM) solution to gain access to granular competitive data on 30 billion product pricing records collected annually in the U.S. and Canada and like-item-linking visibility.

Marketing 180
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How to support staff experiencing domestic violence

Inside Retail

Family, domestic and sexual violence (FDV) in Australia is a significant health and welfare issue that affects people from all ages and backgrounds, but particularly women and children. According to the Australian Institute of Health and Welfare, it is estimated that around Australia, one woman is killed every nine days and one man is killed every 29 days by a partner, and approximately 17 per cent of women and 6 per cent of men have experienced physical or sexual violence from a current or prev

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Artificial Intelligence: driving innovation while safeguarding ethics and privacy

Cisco Retail

The phone in your hand, the network it runs on, the public transportation app you’re using to commute… It’s likely that each of them contains a touch of Artificial Intelligence (AI) to make your experience more efficient, seamless, secure, and personalized. At Cisco, we develop innovative services that advance healthcare, enhance education, provide remote working, improve government services to citizens, expand accessibility, and strengthen cybersecurity.

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AuMake’s losses mount as transformation work nears its end

Inside Retail

Social commerce business AuMake has continued to see sales weighed down by inflating transformation costs as it works to reposition itself following the disappearance of daigou shoppers in Australia. Its third quarter sales result of $2.65 million was undercut by manufacturing, operating and staff costs, leaving the business with a $2 million net cash loss for the quarter – with total cash losses for the year hitting $6 million so far.

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Here for Change: 12 Groups Supporting Women in Cybersecurity

Cisco Retail

In celebration of International Women’s Day on March 8, we reached out to a group of women security experts and asked them, “Who has meant the most to you as an ally? And how has this impacted your career?” We then compiled their answers into an e-Book, Lifting Each Other Up: A Celebration of Women in Cybersecurity and Their Advocates. . This resource illuminates how some of today’s leading infosec women experts got started in the cybersecurity industry and embraced the common goal of creating a

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JD Sports launching in New Zealand later this year

Inside Retail

UK-based retail giant JD Sports will open its first ever store in New Zealand. Launching mid-2021 at Sylvia Park, the retail hub will offer several sports lifestyle products, exclusive styles, and several brands not yet available on Kiwi shores. Lisa Trainer, GM Asset Management at Kiwi Property, said that with JD Sports being a big name in global sports fashion, Kiwi Property is excited to include this brand at one of New Zealand’s largest shopping centre. “We’re thrilled to h

Fashion 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Algorithms vs. humans: Who's better at predicting fashion trends?

Retail Dive

These days data is plentiful, useful and fast. But some in the industry warn that old fashioned merchants are undervalued at a crucial time.

Fashion 145
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Update Complete: GFN Thursday Brings New Features, Games and More

Nvidia

No Thursday is complete without GFN Thursday , our weekly celebration of the news, updates and great games GeForce NOW members can play — all streaming from the cloud across nearly all of your devices. This week’s exciting updates to the GeForce NOW app and experience Include updated features, faster session loading and a bunch of new games joining the GFN library. … Better, Faster, Stronger.

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McD’s posts big same-store increase as U.S. economy rebounds

Retail Wire

McDonald’s reported that same-store sales jumped 13.6 percent in the first quarter as the American economy began to open up. The fast food giant posted flat same-store numbers in the first quarter of 2020 after sales fell off with the effects of the pandemic beginning to be felt in major markets around the country.

Marketing 100
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Ascona Group bolsters portfolio with three new forecourts

Retail Times

Ascona Group, one of the UK’s fastest-growing forecourt operators, is pleased to announce the completion of three service stations across Pembrokeshire, Carmarthenshire and Somerset, taking its total portfolio to 59 sites across the UK.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Unemployment claims fall to pandemic low

Retail Wire

The number of Americans filing for first-time unemployment benefits came in at 553,000 last week, 13,000 fewer than the week before, according to the Labor Department. The weekly jobless number was the lowest it has been since the pandemic hit the U.S. in 2020. The same week last year saw 3.4 million Americans filing unemployment claims.

ATS 100
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CES: Tech show to return to Las Vegas in 2022, organisers say

365 Retail

CES, the annual technology convention which draws more than 150,000 visitors, will return to its in-person format in Las Vegas next year, organisers have said. The Consumer Technology Association (CTA) said more than 1,000 companies had committed to returning to a physical version of the trade show in January 2022. The industry trade show is regarded as one of the biggest dates in the technology calendar, with big brands such as Samsung, Sony, Google and others using the week-long event to annou

Returns 122
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Stimulus checks helped spur U.S. 1Q growth

Retail Wire

The U.S. gross domestic product rose at a 6.4 percent annual rate in the first quarter as millions of Americans received and subsequently spent stimulus checks provided by the federal government. The economy accelerated as the quarter went on as more Americans were vaccinated against COVID-19. Consumer confidence rose to its highest level in 14 months, the Conference Board reported earlier this week.

Consumer 100
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WH Smith set to open 100 new travel shops after £325m cash boost

365 Retail

WH Smith has said it plans to open 100 new travel stores after securing £325 million in financing to fund its growth plans. The high street stalwart also said it has also identified around 300 potential sites for stores in hospitals across the UK. WH Smith has said it plans to open 100 new travel stores (WH Smith/PA). It told investors on Wednesday afternoon that it has secured £325 million in convertible bonds, as well as a £250 million credit facility from its banks, which will mature in 2025.

Shopping 121
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.