Choice lodges OAIC complaint over ‘intrusive’ facial recognition technology
Inside Retail
JUNE 27, 2022
Three of Australia’s largest retail chains are the subject of a complaint lodged with the nation’s privacy regulator by consumer advocacy organisation Choice, which alleges the companies are using “unreasonably intrusive” facial recognition technology on customers. Just two weeks ago, Choice detailed the practice in which JB Hi-Fi’s appliances chain The Good Guys along with hardware chain Bunnings, and the Australian arm of big-box retailer Kmart – both owned by Wes
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