Mon.Jun 27, 2022

article thumbnail

Choice lodges OAIC complaint over ‘intrusive’ facial recognition technology

Inside Retail

Three of Australia’s largest retail chains are the subject of a complaint lodged with the nation’s privacy regulator by consumer advocacy organisation Choice, which alleges the companies are using “unreasonably intrusive” facial recognition technology on customers. Just two weeks ago, Choice detailed the practice in which JB Hi-Fi’s appliances chain The Good Guys along with hardware chain Bunnings, and the Australian arm of big-box retailer Kmart – both owned by Wes

article thumbnail

GNC Expands Meal Delivery Service Nationwide

Retail TouchPoints

Known for vitamin packs and protein powders, GNC is expanding its reach in the realm of fresh food with the national rollout of its partnership with meal delivery service RealEats. GNC’s Ventures division first teamed up with RealEats in July 2021, piloting the service in a handful of markets including Pittsburgh, Washington, D.C., Florida, and later Texas and New York.

Consumer 292
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Jones Soda rolling out cannabis-infused soft drinks

Retail Wire

Jones Soda is launching the Mary Jones brand of cannabis-infused drinks featuring such flavors as Blue Bubblegum and Bug Juice. “It’s a real milestone,” Tim Dodd, co-founder and CEO of Sweet Flower dispensary chain, said. “It’s a remarkable move by Jones because it’s so intentional. They’re not doing it on the sly.”.

246
246
article thumbnail

How Retail Workers Can Be Leveraged as Effective Brand Influencers

Retail TouchPoints

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan? How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales?

article thumbnail

A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

article thumbnail

JD Sports opens new flagship store in Gateshead’s Metrocentre

Retail Focus

This Saturday saw JD Sports , Fashion plc, retailer of sports, fashion and outdoor brands, open the doors to its newest flagship store at Metrocentre Gateshead. The 18,000 sq. ft North-East flagship, which has tech and innovation at its heart and is home to over 50 iconic brands, has created an influx of new jobs for the community and provides local activewear advocates with their fix of all the biggest brands including Nike , adidas and The North Face.

Outdoor 208
article thumbnail

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Retail TouchPoints

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be.

More Trending

article thumbnail

Foot Locker Sells School and League Team Sales Division

Retail TouchPoints

The Foot Locker Retail division has sold its Eastbay Team Sales division to BSN SPORTS , a division of Varsity Brands that is a portfolio brand of Bain Capital Private Equity. BSN is one of the nation’s largest direct marketers and distributors of sporting goods, footwear, apparel and branding to the school and league markets. The Team Sales business has historically accounted for less than 1% of Foot Locker’s annual consolidated sales.

article thumbnail

Creams Cafe leads flurry of lettings activity at Manchester Arndale

Retail Focus

Manchester Arndale is delighted to announce that the UK’s favourite dessert restaurant brand, Creams Cafe, will be opening a new 2,325 sq ft store at the centre. The store, which has been let on a 15-year lease, will offer the full Creams Cafe experience with the brand’s menu of flamboyant and indulgent desserts – from sundaes and shakes to waffles and crepes – for dine-in, takeaway and delivery.

ATS 182
article thumbnail

Advance Auto Parts Opens ‘Super Hub’ Store as Part of L.A. Expansion

Retail TouchPoints

Automotive aftermarket parts retailer Advance Auto Parts has opened a 45,000-square-foot “super hub” flagship location near downtown Los Angeles as part of the company’s Western U.S. expansion, which includes 22 new stores in the L.A. area. Adding to its 4,687 stores across the U.S. and Canada, the retailer began its move westward in spring 2021 with the lease of 109 Pep Boys stores that were then converted into Advance Auto Parts locations.

Location 265
article thumbnail

Retail labour shortage worsening, finds ARA survey

Inside Retail

A national poll by the Australian Retailers Association (ARA) has found the retail labour shortage has progressively deteriorated during the past three months. Of retailers polled, 84 per cent said it has become harder to recruit new team members while 73 per cent said job vacancy rates are worse than usual. The job market has also been hit with absenteeism with 55 per cent of respondents agreeing it has become worse.

Marketing 147
article thumbnail

Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

article thumbnail

Access with Choice: Power Hybrid Work Your Way

Cisco Retail

If you didn’t catch us in Las Vegas or online for this year’s Cisco Live, not to worry. Among a slew of exciting announcements to support our vision for hybrid work, we introduced new platform innovations for network management. One of the most exciting is Cloud Management for Catalyst, which combines the number one platform in cloud networks, Cisco Meraki, with the industry-leading Catalyst access portfolio.

article thumbnail

How international gaming giant Razer designs stores for gamers, by gamers

Inside Retail

Despite the relatively recent rise of NFTs and the metaverse, gamers have traditionally been an underserved market within the retail industry. . While the customer base makes up around a third of the global population, the majority of whom live within Asia Pacific, according to Finbold.com , there are relatively few brands making products specifically for the gaming community.

article thumbnail

ESW Completes Acquisition of Scalefast

Retail Focus

ESW, the world’s leading global direct-to-consumer (DTC) ecommerce company, announced today that it had successfully completed its previously announced acquisition of Scalefast, a Los Angeles-based, end-to-end ecommerce solution provider. The Scalefast acquisition further extends ESW’s market strength in apparel, beauty, personal care, and luxury markets into categories including entertainment, gaming, and electronics.

article thumbnail

What it’s like to be ‘out and proud’ in the retail industry

Inside Retail

June 28 marks the 52nd anniversary of Pride. Originally held in commemoration of the Stonewall Uprising – when hundreds of LGBTQIA+ people in New York City fought back against police persecution – Pride is now a global phenomenon , and increasingly celebrated in Australia and other countries in the Asia Pacific. But the queer community’s fight for equality is still far from over, especially in the workplace.

article thumbnail

5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

article thumbnail

Madison Reed names chief marketing, digital officers

Retail Dive

The company also appointed Michael Dubin, founder and former CEO of Dollar Shave Club, to its board.

Marketing 126
article thumbnail

Bravo for Brava: How the lingerie brand is changing the game for D+ cups

Inside Retail

Mother-daughter duo Lin and Maxine Windram, founders of Brava Lingerie, are on a mission to offer the best-fitting bras for women over a D cup at whatever stage of life. Here, they chat about how they’ve thrown out the rule book on bra fitting and the challenges of finding the perfect sports bra. Inside Retail : Tell me the story behind Brava and why you decided to focus primarily on D cup and up.

article thumbnail

Psychological safety is key to retail employee retention

Retail Dive

Retail leaders must consider a broader view of employee safety.

122
122
article thumbnail

Meet Sugar: The “anti-establishment” beauty retailer Indian consumers crave

Inside Retail

It’s been quite a year for Indian beauty retailer Sugar, which has just concluded a $50 million Series D fundraise led by the Asia Fund of L Catterton. L Catterton’s strategic partnership with LVMH will also supercharge Sugar’s expansion in the near future. India’s beauty and personal care market is projected to reach US$21 billion in 2025, and the rising adoption of online shopping and greater product penetration in secondary cities are also contributing to the market’s enlargement.

Consumer 130
article thumbnail

Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

article thumbnail

Outsourcing Fulfilment to Save Time? Here’s Three Things Retailers Should Look For

365 Retail

For fast-scaling e-commerce retailers, saving time often ranks as a top reason for outsourcing the picking, packing and delivery of their shoppers’ orders. ‘Time-saving’ was also a key consideration for fulfilmentcrowd when it refreshed its customer app. . Uniquely, the international fulfilment provider wanted to improve its app so that e-commerce retailers actually used it less.

article thumbnail

Milkrun sorry for ‘unacceptable’ delays as startups feel the squeeze

Inside Retail

“Valued customers” of Milkrun have received an email with a message from CEO and founder Dany Milham, apologising for some “unacceptable declines” in the business’ offerings. The email comes at a time when instant delivery services with similar business models are experiencing significant challenges , and in some cases ceasing operations. Last month, Send – which was founded in the midst of the Covid-19 pandemic – collapsed into voluntary administration.

article thumbnail

DTC brands have long been vocal about the importance of sustainability. Is that enough?

Retail Dive

As more direct-to-consumer companies find value in physical retail, they must consider how that fits into their goals.

Consumer 119
article thumbnail

Metcash boosts sales, profit despite supply-chain challenges

Inside Retail

Supply chain disruptions and Covid-related lockdowns failed to dent grocery wholesaler Metcash’s performance during the latest financial year, with the company reporting “strong growth” in all divisions. Group revenue rose 6.4 per cent to $17.4 billion in the full year to April 30, with profit after tax up by 18.6 per cent at $299.6 million. Metcash’s food sales rose 1.4 per cent to $9.5 billion with like-for-like sales in the IGA store network increasing 2.9 per cent.

Wholesale 130
article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

Inventory in 2022: Normal is still nowhere in sight

Retail Dive

With Target taking the vocal lead, retailers are flushing out excess inventory to reset for the holidays. How much they’ll sell then is anybody’s guess.

116
116
article thumbnail

Looking ahead: 2022 holiday logistics predictions

Inside Retail

Since 2020, the global logistics industry has seemingly gone off the rails. Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

Shipping 130
article thumbnail

What Is a Business Credit Score?

Small Biz Trends

Small business credit scores are similar to personal credit scores – except they are specifically ratings for businesses. A small business credit score is important to a business owner, and to the businesses which interact with that small business, such as vendors and suppliers. What Are Business Credit Scores? Small business credit scores put a number value on credit worthiness.

article thumbnail

Anne Klein to sell furniture at tricky time for the category

Retail Dive

The apparel brand will take inspiration from the late designer’s homes in Manhattan and the Hamptons and debut the collection this coming winter.

Apparel 111
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Costco recalls solar powered umbrellas over fire risk

Retail Wire

Costco has recalled about 400,000 patio umbrellas with built-in solar panels and LED lights over concerns that the product’s lithium-ion batteries may overheat and catch fire. There have been three reported cases of the umbrellas catching fire while recharging.

100
100
article thumbnail

As the future of retail shifts, shoppers have high expectations

Retail Dive

Vericast's 2022 Retail TrendWatch defines consumers' expectations and their alignment with those of retailers.

Consumer 105
article thumbnail

Cardenas Markets adds cryptocurrency machines in stores

Retail Wire

Cardenas Markets is deploying digital currency machines (DCM) in stores where customers can buy, sell and exchange more than 40 cryptocurrencies. The grocer, which caters to Hispanics, believes the machines will be a hit with its customers. A Morning Consult study found that Hispanic adults are using cryptocurrencies at rates that exceed the general population.

Marketing 100
article thumbnail

Why your omnichannel strategy needs to include a meaningful digital in-store experience

Retail Dive

Leverage devices to delight customers and up-level your staff.

105
105
article thumbnail

SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.