Fri.Jun 09, 2023

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Cooler Screens Sues Walgreens for Ending Smart Door Agreement

Retail TouchPoints

In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.

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UPS strike 2023 vote for drivers air-conditioned trucks as part of new labor deal

Retail Wire

UPS trucks do not have air conditioning and temperatures in the back of trucks can reach 140 degrees, according to the Teamsters. The union is calling on UPS to air-condition its fleet of trucks and to provide drivers with more water and ice.

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Visual Merchandising and Tech Converge for Experience Activation at #RICE23

Retail TouchPoints

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ). To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago.

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UPS drivers want air-conditioned trucks as part of new labor deal

Retail Wire

UPS trucks do not have air conditioning and temperatures in the back of trucks can reach 140 degrees, according to the Teamsters. The union is calling on UPS to air-condition its fleet of trucks and to provide drivers with more water and ice.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Dick’s Partners with Nike for Star-Studded ‘Sports Changes Lives’ Campaign

Retail TouchPoints

Dick’s Sporting Goods and Nike have teamed up for the second creative expression of the Dick’s “Sports Change Lives” campaign, featuring personal stories from 10 top Nike and Jordan Brand athletes sharing the ways sports have impacted them. The athletes, who include former NBA player Carmelo Anthony, MLB’s Mike Trout, the WNBA’s Sabrina Ionescu and Tatyana McFadden, a 17 -time Paralympic medalist, will each choose a youth sports organization to nominate for a $75,000 “75for75” Sports Matter Gran

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Hasbro toy targets the preschool market to dominate sales

Retail Wire

Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.

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Dyson expands it’s physical retail offering

Retail Focus

The UK’s fourth Dyson Demo store opens at Bluewater Shopping Centre, Kent, making this the first store in the Greater London area. Since 2022, Dyson will have opened three new Demo Stores in the UK. Bluewater has been home to Dyson technology for seven years, previously being home to a successful Demo Zone which the new immersive store has replaced.

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VF Opens its Largest Distribution Center in Southern California

Retail TouchPoints

VF Corp. has launched operations at the largest of its 46 global distribution centers, a new 1.2 million-square-foot facility in Ontario, Calif. The DC is capable of shipping 76 million units annually and will employ approximately 550 people during peak periods. Initially, the DC will service the Vans and The North Face brands, with the capability to add more VF banners in the future.

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Hasbro targets the preschool market to grow sales

Retail Wire

Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.

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Innovation Labs Showcase Tech That’s Ready for Tomorrow’s Challenges

Retail TouchPoints

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. But retail executives also need to prepare for the future (no mean feat in an era of rapid and unexpected change). The 22 participants in the 2023 Innovation Labs at the Retail Innovation Conference & Expo in Chicago will provide attendees with that crucial forward-looking view.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Businesses charge as much as customers will pay

Retail Wire

More than 82 percent of American businesses say that customer demand for their products is the primary factor in the prices they charge for goods and services, according to a New York Federal Reserve Bank survey of 700 businesses in Atlanta, Cleveland and New York.

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Luxury retail brands are making sustainability a priority more than ever before. From choosing more eco-friendly materials to incorporating energy-saving technologies, these companies have seen the importance of creating better environmental practices and have acted accordingly. As luxury retail continues to move with the times, increasing sustainability is sure to become an even bigger part of their strategies for success going forward.

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ICSC: 85% of Gen Z says social media impacts purchase decisions

Retail Dive

Though research suggests this generation is spending more, economic instability is taking its toll, the trade association found.

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Energy drink brands increase sales while reducing sugar and adding caffeine

Retail Wire

Low-calorie and sugar-free beverages are driving sales in the energy drink category. Caffeine levels in the drinks have also increased significantly as sales in the category grew to $19 billion from $12 billion over the past five years, according to Circana.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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The best freebies on offer this summer

Retail Focus

Everybody loves a freebie. But be honest. You always look for the catch, don’t you? Well, sometimes there isn’t a catch and things really just free. Here are some of the best freebies on offer this summer: A free shop at M&S Not everyone who shops at M&S is going to get their shopping free. But anybody who scans their Sparks Card at the checkout is in with the chance of getting their goods gratis.

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J. Crew Virtual Beach House Adds 40th Anniversary Inspiring Energy to Jcrew con

Retail Wire

J. Crew is celebrating its fortieth anniversary by opening a virtual beach house with the brand’s merchandise on the Obsess e-commerce platform.

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How Gymshark uses digital technology to enhance user experience in flagship London store

Retail Focus

Modern shopping is a blend of digital and in-person experiences – from online stores and social media to in-person events and bricks-and-mortar high streets. Combining the two in one place for a multi- or omni-channel retail strategy could create an entirely new experience for consumers – and, with rapid developments in modern technology, it opens the door to a multitude of opportunities in the future.

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Amazon delivery delays and Target pick up trapped due to polluted air

Retail Wire

Amazon.com cut delivery routes and provided N-95 masks to drivers working as smoke from Canada’s wildfires covered the Northeast this week. Target switched Drive Up orders to in-store pickup to protect associates bringing purchases to cars.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Nike will return to DSW stores, website this fall

Retail Dive

The news comes just a week after Macy’s CEO Jeff Gennette announced the athletics brand would return to key locations in October.

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Amazon and Target take steps to protect workers from polluted air

Retail Wire

Amazon.com cut delivery routes and provided N-95 masks to drivers working as smoke from Canada’s wildfires covered the Northeast this week. Target switched Drive Up orders to in-store pickup to protect associates bringing purchases to cars.

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DTC candle brand Otherland acquired by Curio

Retail Dive

The luxury candle company joins Curio Brands' portfolio, which includes fragrance lines Capri Blue and Thymes.

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PetSmart’s loyalty strategy is all about getting personal

Retail Customer Experience

The pet retailer’s loyalty program is at 60 million members and counting.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Macy’s remains committed to tech investments after sluggish quarter

Retail Dive

The slowdown in sales comes as the company plans to invest $1 billion in 2023 and up to $3 billion over the next three years, primarily focused on digital and technology projects.

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Energy drink sales grow as brands cut sugar and add caffeine

Retail Wire

Low-calorie and sugar-free beverages are driving sales in the energy drink category. Caffeine levels in the drinks have also increased significantly as sales in the category grew to $19 billion from $12 billion over the past five years, according to Circana.

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Rent the Runway touts subscriber growth but faces challenges

Retail Dive

Leaders pointed to 7.6% active subscriber growth in a Q1 earnings call, but cautioned a slowdown next quarter.

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J. Crew opens virtual beach house

Retail Wire

J. Crew is celebrating its fortieth anniversary by opening a virtual beach house with the brand’s merchandise on the Obsess e-commerce platform.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Creating Partner Opportunities with the Cisco FSO Platform

Cisco Retail

In the rapidly evolving world of technology, staying ahead of the game is crucial for businesses.

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Teens get summer jobs

Retail Wire

Teenagers are expected to make up 18 percent of all people hired for summer jobs, with many employed in retail stores and restaurants. Wages for teens are up 11.5 percent from last year, according to data from the Atlanta Federal Bank.

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Moving the Security Poverty Line: Why We Need a Collaborative Approach to Cybersecurity

Cisco Retail

Cybersecurity is not just an add-on to our technological infrastructure; it is an integral part of it.

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What Is ABC Analysis? Benefits and How To (2023)

Shopify

ABC analysis is a data analysis technique you can use to identify your best and worst performing inventory over a certain period of time. Read this guide to learn how to use ABC analysis to manage and optimize your inventory.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.